Honda of Kenosha

I came in for an oil change which unknown to me ended up being complimentary along with a tire rotation, which was great! He (cant remember his name) then suggested a trans fluid change for $105 which I agr being complimentary along with a tire rotation, which was great! He (cant remember his name) then suggested a trans fluid change for $105 which I agreed to because I didnt do it in 2018 when suggested. But then... I get call that after the "inspection" that I needed a coolant flush, fuel system cleaner, a tune up (plugs wires, etc... I actually do need this but my bf will do it), I was supposedly leaking oil in several places so this and that had to be replaced. It was around if not more than $2000 worth of work. 1. I'm sure because I'm a girl, he thought I'd be dumb enough to agree to it. 2. I park in the same spot at work for 10 hrs a day, if I was leaking oil at all, I'd see it, let alone if it was bad enough I needed to spend thousands to fix it, I know xxxx well I'd see the oil leaking. Ive always had decent visits there for oil changes (I had a handful of free ones for buying my car there) but this last one reminded me why I dont go to dealerships and do everything I can myself or if needed go to my friendly mechanic that's honest. I only came there this day because it's close to work and I needed a wash so I'd pay the same for you guys to do it as I would changing it myself and paying for a car wash. Oh and lastly, I'm not even sure they did the tire rotation that was "complimentary" because I am missing one hub cap and valve stem cap on the same wheel and that wheel was in the same spot. Actually, one more thing, it's a frickin honda, I could probably not do maintenance for 3 years and it would still run lmao. Well now that I see Jesus Marti is on the sales list, I would love to add that in 2016 when he sold me the car, I told him I'd buy it if I got new tires because the ones on there were done for, but nope he had me sign the papers and I didnt realize he didnt include them (my fault for not reading) as he should have so you guys wouldnt include the new tires I requested. Okay. I'm done now! More

Very professional, waiting to help their customers... Everyone has a smile on their face. More than willing to go out of there way to make customer satisfaction!!! Will in service especially.. Excellent Everyone has a smile on their face. More than willing to go out of there way to make customer satisfaction!!! Will in service especially.. Excellent interpersonal skills. And Anthony Lee in sales... Everyone there is Kind!! More

Very friendly and knowledgeable. Very straightforward with sales. If you have a problem. It’s addressed quickly and professional. Very pleased with my experience at Honda of Kenosha. with sales. If you have a problem. It’s addressed quickly and professional. Very pleased with my experience at Honda of Kenosha. More

Excellent service, quick fast and easy. 10/10 recommended anyone coming here to buy a new or used care. Family friendly, and superb service. I’m definitely looking forward to bringing my car in for service, anyone coming here to buy a new or used care. Family friendly, and superb service. I’m definitely looking forward to bringing my car in for service, as well as my next vehicle purchase. Thank you again, Ritchie Sutto! Well done job HK!!! More

I received great customer service. I paid less than expected due to tires being purchased there. My car was done ahead of the time I requested expected due to tires being purchased there. My car was done ahead of the time I requested More

This dealership is great! They have the best service advisors who are always nice and explain everything that is getting done in a simple way to understand. Love bringing my car here. advisors who are always nice and explain everything that is getting done in a simple way to understand. Love bringing my car here. More

Service is good but prices are high, that can be issue for me. No discount for loyal customers so it hard not to shop around for me. No discount for loyal customers so it hard not to shop around More

when I was leaving the dealership after the oil change , my check oil light came on. Turns out that the oil filter had a broken oil ring. This cause oil to leak out and all over the engine. I bought the car my check oil light came on. Turns out that the oil filter had a broken oil ring. This cause oil to leak out and all over the engine. I bought the car back and they had to replace oil filters down oil. The service tech try to clean all the remaining oil off the engine , but he must not got all the oil , because oil leak on my garage floor. I am not very happy with the service department More

Can’t recall the service representatives name but did an exceptional job getting my car back in service in a short time. My wife was in the hospital at the time and the car was critical means of staying on exceptional job getting my car back in service in a short time. My wife was in the hospital at the time and the car was critical means of staying on top of a changing situation. More

They dont really listen to what you have to say. Typical salesmen. Not happy with outcome.. will tell you what they need to sell you a car. Wont go above and beyond. Easy to get a car however. Almost too ea salesmen. Not happy with outcome.. will tell you what they need to sell you a car. Wont go above and beyond. Easy to get a car however. Almost too easy. More