Honda of Kenosha

This was probably the worst car buying experience I have had to date. My girlfriend was looking at a 2020 civic. The salesman, David Cutts, was very unprofessional. He immediately disqualified us a potentia had to date. My girlfriend was looking at a 2020 civic. The salesman, David Cutts, was very unprofessional. He immediately disqualified us a potential buyers for that civic and wanted us to look at different cars. I already had a TrueCar price and knew she could get the payment and loan term that she wanted. David was very unwilling to even try to get a deal working. Then Nate came over and try to fix what David had done and was willing to work with us a little bit, but was still unprofessional. We test drove the car and David said he would show us some of features on the drive, he proceeded to not say a word during the drive and even decided to not give directions on the test drive of where to go. They ended up finally giving us a price that was somewhere in her payment range, but they added around 1k I’d add-ons. Needless to say we walked out very displeased. She ended up going to Racine Hyundai the next day and bought a 2020 Elantra. Take your money elsewhere. There are many other Honda dealerships in the area. Honda of Kenosha does not value you as a customerin any way. More

Friendly. Clean. And a reasonable wait time for my oil change/tire rotation. They reviewed what they did, and let me know what will be needed on my next visit. change/tire rotation. They reviewed what they did, and let me know what will be needed on my next visit. More

My girl was a sweetheart. Very professional, kind and thorough. She did some tire resesrch for me and helped me make a decision. She even remembered me k and i dont come in often. thorough. She did some tire resesrch for me and helped me make a decision. She even remembered me k and i dont come in often. More

front people not welcoming. stood in line for 10 mins, no service advisor offered to help. finally, had one who seems upset and impatient at best. no service advisor offered to help. finally, had one who seems upset and impatient at best. More

Service was excellent. They finished my auto butler early and were able to do my oil change as well! It was way cheaper than Jiffy Libe and I was shocked because I have always heard dealers over charge. I ha and were able to do my oil change as well! It was way cheaper than Jiffy Libe and I was shocked because I have always heard dealers over charge. I have always avoided the dealer for oil changes but now, I will certainly be getting them done at my Kenosha Honda. My only issue was that nobody was wearing a mask. I live in Illinois and everyone is still taking precautions for COVID so I was shocked that nobody in the dealership was wearing a face mask. I definitely wiped down my car with Clorox when I got home. More

My experience with this dealership has been excellent since I purchased my Honda vehicle. The service reps are friendly, helpful, and professional, a good combination. I recommend Honda of Kenosha. since I purchased my Honda vehicle. The service reps are friendly, helpful, and professional, a good combination. I recommend Honda of Kenosha. More

We had transmission issues and we are very happy Todd and Gina were able to help us out! They were great! Highly recommend them they worked with us! Gina were able to help us out! They were great! Highly recommend them they worked with us! More

Service dept. was awesome! The manager at the front desk and one of the salesmen need to find a new career! Made visit absolutely terrible and one of the salesmen need to find a new career! Made visit absolutely terrible More

promises not kept we were promised a free air filter installation as the last time we were there you forgot to do it. when i arrive and tell the person this he says the we were promised a free air filter installation as the last time we were there you forgot to do it. when i arrive and tell the person this he says there is no record of this. he asked the name but we didn’t keep a record as we figured that it would be noted in the car history. am not pleased at all. the last time you forgot to reset the oil gauge More

Gina was awesome She did a great job of keeping me calm Gina was awesome She did a great job of keeping me calm Because of shipping disruptions It took awhile to get the part Great job Gina was awesome She did a great job of keeping me calm Because of shipping disruptions It took awhile to get the part Great job More