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Honda of Kenosha
Bristol, WI
4,308 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are:
Complimentary UNLIMITED car washes*
Complimentary loaner cars*
*See dealer for details
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 4,308 reviews
December 31, 2017
Buyer Beware They will Dupe You!!! I am writing this on behalf of my family members purchase experience of 2 vehicles and my experience in dealing with this Dealership who duped my fami I am writing this on behalf of my family members purchase experience of 2 vehicles and my experience in dealing with this Dealership who duped my family. If nothing else comes from this maybe others will remember to accurately check their paperwork and watch out of Non Advertised Fees. My Family has bought and serviced several vehicles with this store and this is how they treat good customers. On 12/29/2017 My Family went to Honda Of Kenosha to look at a 2018 Odyssey that was advertised on their website for my Mother. An agreement was reached for the sale of the 2018 Odyssey. At this time my Son was looking at cars to upgrade a few years. He settled on a nice Vehicle with lower miles and Agreed to the price of $6000 which the Dealer said was the sale price and just tax , title and LIC Fees. Both are adults who signed the papers and unfortunately relied upon the trust they had in the dealership and really did not review all the numbers just the agreed upon final sale price. Upon review the next day it was shown that the Dealer had added Dealer fees to the amount of $798.00 for Auto Butler and Secure Etch both were listed on the sales contract. There is also a line for Services Fee of $343.00 that was not explained . The Dealer Managers said they are standard fees for all cars. I reviewed the Dealer Website and Car listings and nowhere on the Advertised pricing does it list any of the Fees. Upon reaching out to the Dealer about these fees had not been properly explained and disclosed in the advertised price as required by Law; I went back and forth with multiple emails asking for them to rectify the situation otherwise I would reach out to the BBB and WI Dept. of Consumer AFFAIRS. The Sales Manager responded with a final email with the words "OK" When I asked if the email that was sent to me with just the letters "OK" from the Sales Manager if they wanted me to escalate this, they responded with this final email from the GM Mr. Lacey. 12/30/2017 "Ok means that we are not going to be threatened by you on any level sir. We did absolutely nothing wrong in this transaction, we were courteous, transparent, and thorough with... ( names redacted) ... If you choose to go the BBB route we will prove all of what we have stated to be a fact. This is the last response via email we will send to you regarding this matter. Again this may come to no fruition other than to serve as a warning of this Shady Dealership that will prey on the trust of customers. BUYER BEWARE More
by ar6474
Employees Worked With
Roy Lacey -G.M>, Cory Wilson
December 18, 2017
Awesome Experience Anthony made us feel so comfortable, he was generous, very detailed, neat, and assisted without us even asking. I really recommend Anthony Lee. He he Anthony made us feel so comfortable, he was generous, very detailed, neat, and assisted without us even asking. I really recommend Anthony Lee. He helped us get the car we wanted. We love it and very happy with the vehicle. More
by JONATHAN ESPINOZA
November 15, 2017
Great experience. I decided to test drive a new CRV and was greeted by Anthony at the door. I was very impressed with Anthony's knowledge and presentation of the vehicl I decided to test drive a new CRV and was greeted by Anthony at the door. I was very impressed with Anthony's knowledge and presentation of the vehicle before we even took it for a test drive. He listened to all my question and answered them gaining my trust through the process. I would highly recommend Anthony. He was definitely instrumental in my vehicle purchase. More
by Happy CRV owner
Employees Worked With
November 13, 2017
Very Helpful I worked with both Anthony Lee and Jesus Marti. After deciding initial purchase was just not right for me they worked together to find me something t I worked with both Anthony Lee and Jesus Marti. After deciding initial purchase was just not right for me they worked together to find me something that would work for me and between the two of them I ended up with a car I truly love. More
by Second car is the charm
November 06, 2017
New car 5 star. Completely different atmosphere . Most dealerships seem pushy or aggressive. Great experience . Only place I will ever do business with. Auto 5 star. Completely different atmosphere . Most dealerships seem pushy or aggressive. Great experience . Only place I will ever do business with. Auto butler program for the outside of the car is good aswell especially since we live in Wisconsin More
by own 2 hondas
Employees Worked With
Brandon Cooper, sarina simmons
October 24, 2017
Dealership Tries To Sell You Unwanted Extras Anyone who goes to a car dealership looking for a friend should rethink why they're looking for a car. Car dealers are not your friends. They provide Anyone who goes to a car dealership looking for a friend should rethink why they're looking for a car. Car dealers are not your friends. They provide a service and nothing more. But during my deal they tried to sell me$1,700 worth of unwanted accessories and tell me they were required. I told him no or I would buy my car elsewhere. This is not the first time they have tried to sell customers unwanted accessories and force the sale on them. More
by Homey
Employees Worked With
R. Sandoval
October 19, 2017
New car This is my second Honda purchase here. I have dealt with Jesus Marti ( sales) and his manager Brandon Cooper (Sales manager). They were both excellent This is my second Honda purchase here. I have dealt with Jesus Marti ( sales) and his manager Brandon Cooper (Sales manager). They were both excellent and very accommodating. I will be buying another another vehicle here More
by Ed
Employees Worked With
Jesus Marti
October 03, 2017
Best Experience! I have bought 3 new cars so far in my life. This most recent buy was from Honda of Kenosha. Out of all 3 of my buying experiences, this one was by far I have bought 3 new cars so far in my life. This most recent buy was from Honda of Kenosha. Out of all 3 of my buying experiences, this one was by far the most rewarding. Jeff Beardsley (Sales) did such a wonderful job! He's new to that location and was a WONDER to work with. Brandon (Manager) helped me out more than you know, as well. Jeff got me exactly what I wanted for a price I could afford he went above and beyond, and I will be going back to him once it's time to upgrade. Thank you, HoK and Jeff! More
by jjmurray87
Employees Worked With
Jeffrey Beardsley
October 01, 2017
UNBELIEVABLY GOOD EXPERIENCE Anthony made this new car buying experience the best I have ever had. I've been buying cars for 50 years and Hondas for the last 10. Anthony was kno Anthony made this new car buying experience the best I have ever had. I've been buying cars for 50 years and Hondas for the last 10. Anthony was knowledgebale about the car and went out of his way to accomodate our needs. I just can't say enough about the honesty and integrity of Anthony and Honda of Kenosha. More
by grandma sandy
Employees Worked With
September 12, 2017
Good Experience We recently purchased a Honda CR-V at Honda of Kenosha. We worked with Jeffrey Beardsley and were impressed with his knowledge of the vehicle and his We recently purchased a Honda CR-V at Honda of Kenosha. We worked with Jeffrey Beardsley and were impressed with his knowledge of the vehicle and his professional demeanor. Buying a new car can be stressful, and he made it a less intimidating experience. We would certainly recommend him to anyone looking to purchase a new Honda. Also when we came in, we were definitely not going to buy a car that day! More
by Swan2
Employees Worked With
Jeffrey Beardsley, Magda Vogel
