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Honda of Kenosha

Bristol, WI

4.6
4,477 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,477 reviews

May 15, 2020

Helpful and reliable service. They take the time to answer questions and are not pushy when they provide information. I am always amazed at how quickly I am in and out . They are proficient More

by rjbeaudry000
Recommend Dealer
Yes
Employees Worked With
John Valente
May 17, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Todd Rohrssen Service Director

May 15, 2020

Honda of Kenosha’s service continues to surpass our expectations. Our Service Advisor kept us abreast of the progress of our vehicle’s repair & made pick up of our vehicle easy & fast. Honda of Keno More

by bc-rail
Recommend Dealer
Yes
Employees Worked With
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2020 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Todd Rohrssen Service Director

May 15, 2020

I'm a little concerned because Joe tried to charge me $150 to have my transmission fluid changed. There was another employee there that checked me out and said that he charged the wrong price. If she wou More

by myolson21
Recommend Dealer
Yes
Employees Worked With
a female that worked in the service department that checked me out was wonderful
May 17, 2020 -

Honda of Kenosha responded

Hi, Thanks for sharing your thoughts about your experience with our dealership. We truly appreciate your business! Would it be possible to have someone from our management team reach out to you to discuss your recent visit? Thank you for your time, and hopefully we can get to the bottom of this. Todd Rohrssen Service Director

May 18, 2020 -

myolson21 responded

Yes i would be morevthan happy to discuss thiscwith someone

May 15, 2020

Good service group. Had oil change, tires rotated and auto Butler. Car looked great when done, cost for service reasonable. Friendly and helpful. Was ready in time given. More

by randyviola
Recommend Dealer
Yes
Employees Worked With
Alan Aguilar
May 17, 2020 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come! Todd Rohrssen Service Director

May 14, 2020

Hello Gina was excellent she was very polite and paid attention to everything I needed and was very good about contacting me when it was ready More

by gstadlin
Recommend Dealer
Yes
Employees Worked With
Gina
May 14, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Gina and the rest of our team, and we look forward to working with you again. Todd Rohrssen Service Director

May 14, 2020

Terrible experience, rushed to buy my car - they gave me auto butler when I didn’t want it. I will never buy a car here. I wasn’t taken serious because I’m young and a female. Treat customers with respect. More

by pcisneros1993
Recommend Dealer
No
Employees Worked With
Sales the husband wife was finance
May 14, 2020 -

Honda of Kenosha responded

Hello, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Todd Rohrssen Service Director

May 14, 2020

I received excellent from Allen Aguilar in the service Department! Mr. Aguilar had my car completed in a timely manner and explained all of the services that was provided by factory trained technicians. More

by shirleygarcia6811
Recommend Dealer
Yes
Employees Worked With
Allan Aguilar
May 14, 2020 -

Honda of Kenosha responded

It's great to hear, Shirley, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha! Todd Rohrssen Service Director

May 14, 2020

Poor service ,when I changed oil the car is always Poor service , when I changed oil the car is always dirty inside, they never cover the seats I will never buy a car again in Bristol WI More

by NOEMAIL3
Recommend Dealer
No
Employees Worked With
NA
May 14, 2020 -

Honda of Kenosha responded

Hi, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hopefully we can get to the bottom of this. Todd Rohrssen Service Director

May 13, 2020

Very happy with the sales experience. However, car was delivered with a small carpet stain and a random ice scraper/brush left in the back storage area. More

by waevert
Recommend Dealer
Yes
Employees Worked With
Jailene Ramirez
May 13, 2020 -

Honda of Kenosha responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. Cory Wilson General Sales Manager

May 13, 2020

Typical Car Dealer Experience First....I believe not advertising the correct price is purposely deceptive. If you add accessories, please just advertise the price with them. It’s n More

by rwiedower
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
May 21, 2020 -

Honda of Kenosha responded

We appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we managed to fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. Sincerely, BDC Manager| Melissa Koerber|mkoerber@hondaofkenosha.com

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