Honda of Kenosha
Bristol, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great service, great management, great stuff .Completely Great service, great management, great stuff . Completely satisfied with service. See you again. Great place to service you’re Honda. Got free car Great service, great management, great stuff . Completely satisfied with service. See you again. Great place to service you’re Honda. Got free car wash and book with recommendations for services in future. More
The amount time spent there for a simple oil change is pretty annoying. I use the word simple because I have been assured your techs ar the best arhat really is a small job that shouldn’t take an 1 1/2 ev pretty annoying. I use the word simple because I have been assured your techs ar the best arhat really is a small job that shouldn’t take an 1 1/2 everytime More
Service was prompt and waiting area comfortable. Employees were courteous and informative. Recall issues were resolved sooner than anticipated. All in all a pleasant experience. Employees were courteous and informative. Recall issues were resolved sooner than anticipated. All in all a pleasant experience. More
I’ve need to Honda for service a lot it seems lately, and my advisories, Will greeted me As soon as I got out of my vehicle! He had already done some preliminary checking and took care of everything is the my advisories, Will greeted me As soon as I got out of my vehicle! He had already done some preliminary checking and took care of everything is the quickest manner. I had a blown tire in the back of my car, there was a lot of shredded rubber in the car. When I took it home it was all cleaned out! More
joe in service was able to fix car issues. He was patient and respectful in giving thorough updates. He was able to use the warranty and reduced my cost further. and respectful in giving thorough updates. He was able to use the warranty and reduced my cost further. More
This was the worst new car purchase of my life.. Salesperson was extremely rude once I explained that I didn’t want him to go on the test drive with us due to Covid. Explained haven’t even been in a Salesperson was extremely rude once I explained that I didn’t want him to go on the test drive with us due to Covid. Explained haven’t even been in a car with family outside of my household. Once we bought the car, salesperson refused to set anything up for us because “we didn’t want him in the car”. Repeatedly told him we just didn’t want to ride together in the car and definitely wanted him to help set everything up. He refused our request 3 different times and we finally gave up. There were multiple other issues as well. Have left a message for the sales director twice asking for a call so I could provide direct feedback before completing this survey but have not heard from him. Very dissatisfied in spite of getting the car we wanted at the price we wanted! More
I like dealership but I lease a car they give me stuff I don’t want like the paint protection I don’t mine oil change don’t want like the paint protection I don’t mine oil change More
Overall, my experience has improved. Last year, on most occasions the service staff talked more with each other or friends or significant others than explain what was occurring with their vehicles. I have occasions the service staff talked more with each other or friends or significant others than explain what was occurring with their vehicles. I have not experienced this so far in 2020. I am a bit frustrated at the moment that I am waiting for information on what is supposed to be a backordered part. I have received no information, to include, 'we are still waiting and we are sorry for the delay.' There was no given ETA; the response was 'hopefully it won't be a month' in response to I don't have a month to wait. "Hopefully it will be a week." Well, it is more than a week. Some type of communication would be great; I should not have to initiate the call for information. More
Amazing customer service,quick efficient and friendly staff! A mixup at the end of service was resolved quickly and I am 100% satisfied with the outcome. staff! A mixup at the end of service was resolved quickly and I am 100% satisfied with the outcome. More
Came in for an oil change, will Chadwick was amazingHad Came in for an oil change, will Chadwick was amazing Had my car done in no time. The facility is nice and clean, very friendly people. Will definit Came in for an oil change, will Chadwick was amazing Had my car done in no time. The facility is nice and clean, very friendly people. Will definitely continue to bring my business here 5 stars all around More