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Honda of Kenosha

Bristol, WI

4.7
4,512 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,512 reviews

September 21, 2020

Service is good, the place is just run down and dirty, the waiting areas and mens bathroom are just disgusting. I use HOK for convenience, ive always liked the service but it is just dirty and could use More

by djorgens2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe C.
Sep 21, 2020 -

Honda of Kenosha responded

Hello, Thank you for your compliments regarding our service department. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here regarding our appearance. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

September 21, 2020

They have great people working there always willing to help and make you feel comfortable and always taking the time to explain the services and there prices More

by yvonneoquendo102667
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Haggerty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Marti
Sep 21, 2020 -

Honda of Kenosha responded

Thank you, Yvonne, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 19, 2020

Only one reason I keep going to this place is Gena Ruiz. Service Advisor.She is wonderful she knows her job very professional kind person.i know nothing about my car she knows everything. I trust her and f More

by kwalesiak2400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Sep 21, 2020 -

Honda of Kenosha responded

Thank you for the kind words, Krystyna, for our service department! We look forward to sharing your compliments with Gina and the rest of our team and don't hesitate to let us know if we can be of further assistance.

September 19, 2020

The service writer seemed almost confrontational. Because of this I'm getting rid of my Honda and going to buy a different car at a different dealership. More

by dbaker1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Waddell
Oct 06, 2020 -

Honda of Kenosha responded

Hello, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

September 18, 2020

I travel from Raymond to Kenisha Honda because of the excellent service I receive from their employees. Thank you for your prompt quality work. Very much appreciated. More

by shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina
Sep 21, 2020 -

Honda of Kenosha responded

Thank you so much, Shirley, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

September 17, 2020

Worth the drive from Racine, Wi.Salesman Jim Spink very Worth the drive from Racine, Wi. Salesman Jim Spink very knowledgeable and Professional to work with. This is the 2nd. Honda CRV we purchased from K More

by john.anzalone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Spink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Sep 17, 2020 -

Honda of Kenosha responded

Thanks, John, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha, we hope you'll enjoy your new CR-V!

September 16, 2020

Everything was exceptional. My service advisor was very professional. She was detail-oriented and explained everything. I wish all visits are like this. My wait was minimal. More

by paulo.bautista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Sep 16, 2020 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 16, 2020

I had a great experience when we bought our used minivan here. It has had some issues but between the warranty and the excellent support of Joe Valente, it is running better than ever! More

by lady1dragonfly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Sep 16, 2020 -

Honda of Kenosha responded

Hello, We are very happy to have provided you with such a positive experience working with Joe! We sincerely value your business and look forward to your next visit.

September 16, 2020

I love this dealership. I’ve been having my Pilot serviced here ever since moving from Tennessee nearly five years ago. They are friendly and honest. I highly recommend them for service. More

by popsicklesmba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Sep 16, 2020 -

Honda of Kenosha responded

Hello, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

September 16, 2020

This service would have been covered by Dealer I purchased from. Honda of Kenosha was very accommodating (get in quickly) and service girl very friendly More

by mikew8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz (awesome!)
Sep 16, 2020 -

Honda of Kenosha responded

Mike, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

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