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Honda of Kenosha

Bristol, WI

Overview
Employees
Reviews
Vehicles
4.6
4,520 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
Contact Dealership

12180 77th Street

Bristol, WI

53104

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Showing 4,520 reviews

October 30, 2020

Give Gina Ruiz a raise. She was professional and helpful. It was 3:30 PM when I pulled inside the dealer and her attitude was like 9:00 am after a cup of coffee and two donuts.👍👍👍 More

by NATSANDMIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
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Nov 02, 2020 -

Honda of Kenosha responded

Thank you for taking the time to write this awesome review about Gina! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 29, 2020

I was greeted as soon as I walk into the service area by Gina who took my information for my Elite Pilot. She was very professional and pleasant as she took my information about any issues or complaints I h More

by tctazioli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina in Service department.
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Oct 30, 2020 -

Honda of Kenosha responded

Thank you so much for your wonderful review. We appreciate your business and our team looks forward to serving you again soon!

October 28, 2020

This was the worst experience I have ever had at a Honda dealership. I will not ever have my car or any other service there. Way too inflated prices and poor service. More

by DRIZZO56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe V. - horrible
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Oct 29, 2020 -

Honda of Kenosha responded

Hello. we thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly.

October 28, 2020

Left my car with them to do a repair and when it was returned looked like it had been used as a rental. Very dirty shoe marks they didn't even bother to clean up before returning it avoid this place if More

by Dissatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karmala Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy in repair made it easy to work with
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Oct 28, 2020 -

Honda of Kenosha responded

I would certainly like to speak with you on this matter and resolve this issue. we strive to exceed expectations of all our clients and would love the opportunity to rectify this for you. Please reach out to my self at a time that works best for you. Sincerely, Todd Rohrssen Service and Parts director 1-262-891-6360

October 27, 2020

My wife and i had a great experience at Honda of Kenosha. Courtney and her team were very helpful. They were able to answer all our questions and if she couldn't answer something she was able to More

by Darrell Jerome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2020 -

Honda of Kenosha responded

Darrell, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Courtney and our team, and we look forward to working with you again.

October 26, 2020

I always get friendly and efficient service. Thank you. I always get friendly and efficient service. Thank you. That's it. See you at my next service appointment. Thank you. Have a good day More

by jenkinsmercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
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Oct 26, 2020 -

Honda of Kenosha responded

Mercedes, Thanks for sharing your thoughts about your service experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

October 26, 2020

Sam was very nice! Go back to me when my part was ready. Extremely nice. One other on there I don’t like but forgot his name. More

by LIPS712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel
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Oct 26, 2020 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Sam was able to help, and we hope to see you again!

October 23, 2020

Just leased our second car from Honda and have always been treated with the utmost courtesy. it is our first choice of dealerships. Knowledgeable staff More

by jdhousaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
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Oct 25, 2020 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. We look forward to serving you again soon.

October 22, 2020

Excellent speedy service. I would recommend this dealership to my friends. The car was clean and washed when I picked it up. The concierge service worked for me. More

by Hboov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy in service department.
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Oct 22, 2020 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 22, 2020

The people are very helpful, knowledgeable, and very nice. They have me all information that needed to be done to my car and keep me updated More

by rodmelnavarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Report | Print
Oct 22, 2020 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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