Honda of Kenosha

He says 210 plus tax 230 but he changed 240 he scam. No good service No good service More

The good service of the consensus and the employees. and the customer service to. And the public and the customer service to. And the public More

Went in to buy a 2022 Civic Si on May 6th 2022 around 6:15 pm. My initial Contact / Sales rep Jailene Remirez was not in even though a appointment was scheduled. Walked in to be greeted by Courtney an 6:15 pm. My initial Contact / Sales rep Jailene Remirez was not in even though a appointment was scheduled. Walked in to be greeted by Courtney and i explained why I stopped by. She offered to help. We exchanged pleasantries and went on to discuss the details about the car I was interested in. She was nice enough to negotiate on my trade in and went back and forth to her manager to get me the numbers. Now here’s where the things go south. I am very loyal Honda and Honda of Kenosha’s customer. The offer i was given had almost $5k worth dealer accessories and an additional $2500 of market adjustment bringing the total around 36k plus taxes. Monthly payments of 560$ for 72 months. This car’s actual Msrp is under 29k. I totally understand the current inventory shortage and market adjustment being added by most dealerships. I gave Courtney my counter offer and man i am not even kidding, Her tone changed instantly and she said no, marker adjustment or the accessories will not be taken off. Her tone, the way she handled the negotiations, had a direct impact on my decision to not bless this dealership with by business. I gently said no to her offer but will still be open to negotiate after I discuss it with my wife and said good luck as i was walking out. To my surprise she replied “ I DONT NEED IT”. As local kenosha resident i chose this stealership to get my car’s regular maintenance done and spent almost $1500. I totally understand the current market situation and was willing to work out a deal But the fact that i was treated so rudely by COURTNEY, is going to make me take my business else where. COURTNEY if you’re reading this. I hope you figure out your issues and leave them out the door when you walk in to your work place. More

We had the hitch put on and the bumper was scratched and it was never mentioned to me. My fault for not looking at the dealership before I left. Saw it a few days after I was home. it was never mentioned to me. My fault for not looking at the dealership before I left. Saw it a few days after I was home. More

Everyone there is always very efficient, quick and personable. This visit was no different. 5 stars personable. This visit was no different. 5 stars More

Way overpriced for oil changes! Extra BS charges even with competitor coupon? Last time here. Extra BS charges even with competitor coupon? Last time here. More

Was able to make an appointment for an oil change the same day which was very convenient same day which was very convenient More

Randy was amazing! So helpful and made my transaction as smooth as possible. I had to pre order my new van and he was so great with staying in contact to give me consta So helpful and made my transaction as smooth as possible. I had to pre order my new van and he was so great with staying in contact to give me constant updates! Adam in financing was not pushy, so knowledgeable And helpful! More

Sales people were upfront with pricing and made the settlement and delivery process easy. Did not oversell extras. settlement and delivery process easy. Did not oversell extras. More

We got there early and they got us right in. Service was fas and efficient. They’re the best. Service was fas and efficient. They’re the best. More