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Honda of Kenosha

Bristol, WI

Overview
Employees
Reviews
Vehicles
4.6
4,806 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,806 reviews

November 17, 2023

Met all of my needs and exceeded them Joe took care of all of my needs with no ptoblems. More

by bruce.lingsweiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2023 -

Honda of Kenosha responded

Bruce, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe and our team met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

November 17, 2023

Very friendly service and highly respectful of our wishes. When we asked for particular information they responded. More

by emmethstandre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abed helped us the most
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Nov 19, 2023 -

Honda of Kenosha responded

Thank you for sharing your experience with us! We're happy to hear it went well with Jesus and Abed and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 17, 2023

Honda of Kenosha has performed well above average consistently over the past ten years since we bought our CR V. Their knowledge and professionalism is always on display. More

by shybee2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 17, 2023

Part of purchase agreement was to fix three flaws on interior of Nissan Frontier; which Mr. Rees agreed would be done. The flaw in rear seat was never fixed or even worked on. After minor cleaning wi More

by H. Ertel Inc.
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Rees
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Golm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Honda of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Dec 02, 2023 -

H. Ertel Inc. responded

Met with Mr. Donald Rees and General Manager on this Issue. I apologized to Mr. Rees for not bringing my complaint to his attention first and giving him opportunity to eliminate the problem. He and Store Manager and Service Manager all assured me this problem will be taken care of to my complete satisfaction. Am waiting for correct color material to arrive, so they can make the repair early next week. Fully expect this will solve my concern based upon their sincere statements and efforts; (including free rental car).

November 16, 2023

This dealership made buying a new car extremely easy! We went in just wanting to test drive and likely not purchase, but were so pleased with Eric that we ended up purchasing! More

by D.crystal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Greskoviak
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Nov 16, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Eric and our team, and we look forward to working with you again.

November 16, 2023

Exelente el servicio mui bueno las personas mui amables me buscaron un exelente trato para mí poderme llevar un mi auto More

by yelixafuentesmartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Honda of Kenosha responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Honda of Kenosha!

November 16, 2023

Had a great experience buying my new CR-V from a Honda of Kenosha. Friendly people and quick process. More

by kristiketterhagen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Golm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Honda of Kenosha responded

Kristi, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

November 16, 2023

Excellent customer service! They go the extra mile and make sure their customers are satisfied. More

by vksereno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

November 16, 2023

Excellent service from the reservation to the pickup. It starts with Joe Valente, an excellent service advisor. The technical staff gets it right each time I bring my Pilot in for service More

by JDYNKOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Honda of Kenosha responded

Thank you so much for your kind words for Joe and our service team, and for taking the time to leave us this wonderful feedback!

November 16, 2023

Did not bring up main concern with my car. But a few minor things are not of major concern More

by mikewerner7824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know who did the service
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Nov 19, 2023 -

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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