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Honda of Jefferson City
Jefferson City, MO
3,628 Reviews
Honda of Jefferson City proudly offers an extensive lineup of new, used, and pre-owned Honda vehicles including the Honda Accord, Honda Civic, and Honda CR-V. Our dealership also serves surrounding cities including Columbia, Boonville, Fulton, Lake of the Ozarks, Osage Beach, Camdenton, Waynesville, Rolla, Fort Leonard Wood, Sedalia and California. Stop by our dealership today to find out more information about our Sales Department, Service Department, and Finance Department.
We want to make sure you drive away in the right new Honda model. Stop by today to get a better look at the new cars, trucks, and SUVs on our lot. We proudly offer the Honda Civic, Accord, Crosstour, Pilot, and Ridgeline, among others.
Get great deals at Honda of Jefferson City in Jefferson City, MO today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 3,628 reviews
August 11, 2015
Service department nightmare! My experience with the local Honda Service department was HORRIBLE! It started out by calling last Thursday to set up an appt for me to drop off my va My experience with the local Honda Service department was HORRIBLE! It started out by calling last Thursday to set up an appt for me to drop off my van for a oil change and tire rotation. It took me 5 TIMES getting put on hold for a long time and me saying don't put me on hold again to actually get a person ( not in the service dept) to speak to me. I told Cassidy I didn't want to be put on hold and that I would drop off my van in the morning. The service mgr Keith called me about an hour later and apologized saying he had them in a meeting and proceeded to tell me not to take it out on the guys when I drop it off the next day ( really was that necessary) Decided he called and apologized so I'll proceed with the oil change appointment. Dropped off my van and the van was ready by 9 or 9:30, I had the courtesy van pick me up at 11. Went to pay and asked the guy how often to get the tires rotated it took me 3 times asking to get an answer then as I'm pulling off I notice there is no oil change sticker in it. Called back asked them to mail it ( I was not a happy camper) and as of today ( Tuesday ) still no sticker. Then I received a phone call from Keith and he told me he would mail out the sticker along with a free oil change. It was nice of him to do that but then his next comment truly was the nail on the coffin. I was told by him that " in 4/5 days I would get a survey and NOT TO fill it out and to give him a chance with the free oil change to make it right" seriously did he just send me a free oil change just to get a good rating. No one should tell someone not to fill out a survey or how to fill it out. If I had gotten the service a customer deserves I would of given a good rating but this was the service departments doing and to be honest with you the service managers fault for telling me how Not to fill this out! More
by WALTERSSANDY4
Verified CustomerEmployees Worked With
I don't recall the original receptionist name that put me on hold 5 Times!
August 10, 2015
Great, quick service Honda's service center always performs great, quick service on my 2008 Honda Accord. They keep me informed of what is going on with my car and what s Honda's service center always performs great, quick service on my 2008 Honda Accord. They keep me informed of what is going on with my car and what services will need to be done on it in the near future. I usually work with Kent Hager when scheduling service for my car and he does a great job with customer service and is very friendly. More
by ABERHORST
Employees Worked With
Kent Hager
August 08, 2015
Excellent experience. Highly recommend. Every time I have my car serviced here it is always an excellent experience. Very knowledgable staff and they always have treated me with respect and Every time I have my car serviced here it is always an excellent experience. Very knowledgable staff and they always have treated me with respect and courtesy. More
by BAM10SLAM
Employees Worked With
Kent Hager
August 07, 2015
Quick visit for suspected suspension problem Prompt service. Pleasant and helpful service staff. Quickly found loose suspension part. Ordered new part to be installed next week. Very pleased Prompt service. Pleasant and helpful service staff. Quickly found loose suspension part. Ordered new part to be installed next week. Very pleased with the service staff. More
by rogsan67
August 07, 2015
recall Courteous had the part and was able to sch. an appt. easily. Had a shuttle to take us somewhere so we did not need to wait in the waiting room. Only Courteous had the part and was able to sch. an appt. easily. Had a shuttle to take us somewhere so we did not need to wait in the waiting room. Only complaint is I felt the price of changing the transmission fluid was out of line and declined the service. Shows it was changed when the car had approx. 45000 miles. Also from the report it showed the radiator assembly was replaced in 2011 and as I read it I was wondering why. More
by pc739
Employees Worked With
dont remember
August 06, 2015
Great staff The staff were very kind and professional and worked hard to get my vehicle in in a timely manner. I appreciate their service! They were awesome! The staff were very kind and professional and worked hard to get my vehicle in in a timely manner. I appreciate their service! They were awesome! More
by MIKEHOEY70
Employees Worked With
Brian
August 06, 2015
Full service Keith, Brian, and Broc were very helpful and friendly. Broc even opened an umbrella to walk me to my car in the rain. Appreciate the full review and s Keith, Brian, and Broc were very helpful and friendly. Broc even opened an umbrella to walk me to my car in the rain. Appreciate the full review and service every time we bring our autos in. More
by RW
Employees Worked With
Brian Towne, Broc Tellman
August 06, 2015
Excellent Very respectful. Knowledgeable and thorough in their explanation and did not make me feel bad that I chose not to have the service completed at this t Very respectful. Knowledgeable and thorough in their explanation and did not make me feel bad that I chose not to have the service completed at this time. More
by maryquix
Employees Worked With
Service - Kent/Brian (?)
August 06, 2015
Good service The service was good and the personnel were courteous. My vehicle was serviced and I was notified in a timely manner. I would recommend Honda to other The service was good and the personnel were courteous. My vehicle was serviced and I was notified in a timely manner. I would recommend Honda to others (and have done so in the past). More
by LOISIMARSHALL
Employees Worked With
Brian
August 06, 2015
Great service !!! Took my 2005 crv in for service a nd brakes great experience , polite , knowledgable and efficient employees .......made appointment over phone used Took my 2005 crv in for service a nd brakes great experience , polite , knowledgable and efficient employees .......made appointment over phone used drop off service notified promply when work was done all good !! More
by CILERRETNUH
Employees Worked With
Cal ??
