Honda of Jefferson City

Safety recall Handy drop off box to leave the car key in the night before so I did not have to try and be at two places in the morning. They communicated via text r Handy drop off box to leave the car key in the night before so I did not have to try and be at two places in the morning. They communicated via text regarding the status which was nice. More

Pleasant experience Was able to get in quickly. Appreciate the text updates. No surprises. Everything got fixed. My Ridgeline runs fantastic! I also have the confidence t Was able to get in quickly. Appreciate the text updates. No surprises. Everything got fixed. My Ridgeline runs fantastic! I also have the confidence the work was properly done plus they back up their work with a good warranty. More

Great price, friendly service. So helpful! This is the 3rd Honda I’ve purchased from Honda of Jefferson City. They have always offered a deal that couldn’t be beaten, been a pleasure to work wi This is the 3rd Honda I’ve purchased from Honda of Jefferson City. They have always offered a deal that couldn’t be beaten, been a pleasure to work with and have always taken care of me with fantastic service. What more could you ask for? More

Typical Experience After a few test drives I sat down with the salesman Andy. He is a nice guy. To get to the price I was comfortable paying he had to go talk to the fin After a few test drives I sat down with the salesman Andy. He is a nice guy. To get to the price I was comfortable paying he had to go talk to the finance staff in a glass office off the sales floor. He came back a few times with different proposals for months' financing and monthly payments. It was a bit of a struggle to have the interest rates disclosed. On the final paperwork my credit score came back 65 points lower than it had shown on Experian hours before. I wanted to add the taxes in and the finance manager snapped at me about having to call the bank again. I asked her to run the numbers and she came out with a sheet that had $422 per month across the board. Prior to that it had shown highest $386. I said nevermind financing the tax. The salesman stepped out of the picture at that point. We went to the finance manager's personal office. I declined the gap coverage and optional warrantee and then asked to add the taxes. At this point the monthly charge went up $2. No phone call to the bank. Overall they got me on a 9.5% markup. So I would ask for your credit score, what interest rate is going into the estimated, and have an online amortization calculator ready. You will be pressured to purchase so that you miss one of these tactics and overpay. More

Great Service They always go above and beyond to do a great job. They let me know what they are doing and what needs to be done. This last time I dealt with Bryce They always go above and beyond to do a great job. They let me know what they are doing and what needs to be done. This last time I dealt with Bryce Ramay and he even washed and vacuumed my car. Got it back in great shape. I will always recommend this service center. They take such good care of me and my car. More

Excellent Service!!! They went out of their way to help us out! Chris and Brian can be trusted. They care. I had a deadline to get a car and they far surpassed my expectat They went out of their way to help us out! Chris and Brian can be trusted. They care. I had a deadline to get a car and they far surpassed my expectations. More

Power seat motor The tech advisor was very helpful and understood that I didn’t want to invest in major replacements at this point. The tech determined it was a disco The tech advisor was very helpful and understood that I didn’t want to invest in major replacements at this point. The tech determined it was a disconnected wire loop that was able to be reconnected with minimal time expended. I appreciated the honest and expedited determination. More

Professional Satisfied with service. Professional and friendly staff. Provided me with upcoming service needed so that I can budget for them. Shuttle service was q Satisfied with service. Professional and friendly staff. Provided me with upcoming service needed so that I can budget for them. Shuttle service was quick. Driver was friendly. More

Very nice experience Friendly, courteous, and very knowledgeable staff. Made me feel welcome and comfortable without undue pressure. The staff was very attentive and see Friendly, courteous, and very knowledgeable staff. Made me feel welcome and comfortable without undue pressure. The staff was very attentive and seemed eager to please and work with me to make the deal happen, and be a win-win. I felt I was dealing with good, honest people the whole time. A nice experience all the way around. More

Unauthorized service performed Took the car in for simple oil and filter change and to check one tire.service advisor tried to sell me additional service which I declined.when I pai Took the car in for simple oil and filter change and to check one tire.service advisor tried to sell me additional service which I declined.when I paid the service had been performed anyway.called back no satisfaction was offered.asked for supervisor and was put on hold, nobody ever came to the phone left a message nobody ever called back!poor service and poor communication! More