Honda of Freehold - Service Center

ive been a loyal customer of honda freehold. most of the time i get good services but Cole was excellent. he’s efficient & pleasant. Highly recommended time i get good services but Cole was excellent. he’s efficient & pleasant. Highly recommended More

I went in for scheduled service appointment. I don’t recall service guy’s name we were wearing masks. Overall it was good service visit the rep explained the recall item fix I needed and gave a good tim recall service guy’s name we were wearing masks. Overall it was good service visit the rep explained the recall item fix I needed and gave a good time estimate on how long it would take. It was generally on time and they washed the car too. Thanks More

My experience at Honda was very pleasant. Everyone was very informative and helpful, especially Cole. The service lounge was clean and I enjoyed a cup of complimentary coffee and water. very informative and helpful, especially Cole. The service lounge was clean and I enjoyed a cup of complimentary coffee and water. More

MY EXPERIENCE AT HONDA WAS VERY PLEASANT AND COLE WAS VERY HELPFUL AND FRIENDLY. I WAS THERE BECAUSE IF THE RECALL AND HE TOOK CARE OF EVERYTHING VERY HELPFUL AND FRIENDLY. I WAS THERE BECAUSE IF THE RECALL AND HE TOOK CARE OF EVERYTHING More

Honest and helpful with work needed to repair. Especially showing customers the issues needed for repair. I personally want to see issue when car is on the lift to verify the work- it shows accountability an showing customers the issues needed for repair. I personally want to see issue when car is on the lift to verify the work- it shows accountability and honesty More

All staff were extremely friendly, great customer Service. Was greeted by Cole. He did all the paper work for the recall and provided a renters car, so I don’t have to wait. I got a call back from Co Service. Was greeted by Cole. He did all the paper work for the recall and provided a renters car, so I don’t have to wait. I got a call back from Cole when the service was completed. More

Cole was super helpful and straightforward. They take the COVID-19 precautions very seriously and I was able to get my car serviced quickly! it ended up taking much less time that I thought it would haha COVID-19 precautions very seriously and I was able to get my car serviced quickly! it ended up taking much less time that I thought it would haha More

excellent work done and understand the situation. excellent work done and understand the situation. friendly environment. good job. situation. excellent work done and understand the situation. excellent work done and understand the situation. friendly environment. good job. situation. excellent work done and understand the situation. friendly environment. good job. More

Very carrying and I am satisfied! I like to know Cole will always attend with anything I may need. I didn’t have an appointment, but he took me in either way. And I was able to get things done that day. will always attend with anything I may need. I didn’t have an appointment, but he took me in either way. And I was able to get things done that day. He will always be considerate about one’s needs. More

I brought my new 2020 CRV which I got beginning of November. I was confused about the new feature which cuts the engine off while stopped at a light or in traffic. I was there a while as the car was c November. I was confused about the new feature which cuts the engine off while stopped at a light or in traffic. I was there a while as the car was checked. The service manager and service rep said that it’s working fine....it seems according to them there are 4 components that must work simultaneously in order for this feature to work???? I truly don’t know anything about this and still don’t understand. All I know is that in the past month of driving this feature only worked a couple of times tops. Thank goodness all else is good with the car and I must say the fellows I dealt with were nice. However, I will say that I would not rave about this feature to friends as I don’t think the feature is quit perfected. More