Honda of Freehold - Service Center

I have called 5 times to schedule a recall service appointment on my Ridgeline. The first time I was transferred to Nick's phone, left a message never got a call back. Next 3 times spoke with a male appointment on my Ridgeline. The first time I was transferred to Nick's phone, left a message never got a call back. Next 3 times spoke with a male who said he would leave Nick a message, no call back. Today I called on their recall line and all the phone did was ring. The operator eventually picked up and transferred me back to service where it rang a couple of times then disconnected. Their mantra, Always better than the competition needs a lot of work. More

Very slow and not on time with scheduled maintenance. Booked a rapid appointment and was there 3 hours for a routine oil change. Car went through the “car wash” at the end and was returned to me muddy an Booked a rapid appointment and was there 3 hours for a routine oil change. Car went through the “car wash” at the end and was returned to me muddy and filthier than when I arrived. More

Cole was very helpful when I had my Ridgeline serviced for brakes. He communicated well throughout the process. for brakes. He communicated well throughout the process. More

He was courteous and explained everything to me. He took his time to answer any questions I had with confidence. Overall good experience He took his time to answer any questions I had with confidence. Overall good experience More

It was quick and easy to have my car serviced. My only question is about the AI appointment maker on line. that was not helpful. But when I went direct - all was good! My only question is about the AI appointment maker on line. that was not helpful. But when I went direct - all was good! More

I took my car on a recall offer gas pump replacement car came back smelling gas took it back to the dealer and they told me I need to spend $3000 to remedy engine yellow light. I believe that was caused by came back smelling gas took it back to the dealer and they told me I need to spend $3000 to remedy engine yellow light. I believe that was caused by wrong way installing the pump that wanted me to change Charcoal filter and everything that enclose with her gas tank emissions into the engine then I took my car out of there to a private garage come to find out the left all kind of dirt on top of the gas tank. They had to wash it unfortunately, I still have the yellow ligh I called the Honda USA representative and they told me shot of #Warranty I have to take it with a manager of freehold Honda by the way the manager freehold Honda wants to by my car then I decide never to take back my car to the dealer they don’t say the business More

Good service and quick would recommend to some body petty local would use again soon local would use again soon More

Staff has been helpful in getting appointments scheduled, explain services well and sets proper expectations on time needed to complete service. explain services well and sets proper expectations on time needed to complete service. More

Still would like to get recall corrected. Fuel pump.driving is a concern with wondering if pump will break. Fuel pump.driving is a concern with wondering if pump will break. More

I feel the service is honest. I trust them with my vehicle. I have 151,000 miles on my civic and it runs like new because all my service is up to date. I trust them with my vehicle. I have 151,000 miles on my civic and it runs like new because all my service is up to date. More