Honda of Freehold

Ron is great! This is the 2nd Honda I’ve leased & Ron has been my salesman both times. He’s knowledgeable,friendly and most of all patient. been my salesman both times. He’s knowledgeable,friendly and most of all patient. More

Had a recall on my 2012 and 2013 Fit. The 2013 Fit came back and the steering wheel was off center and lug nuts not torqued properly. Re- torqued them myself after using a 3 foot pipe to loosen two lug nut back and the steering wheel was off center and lug nuts not torqued properly. Re- torqued them myself after using a 3 foot pipe to loosen two lug nuts. Rep said to bring it back for an alignment check. It took me two weeks to get through to someone. No returned calls. Something about a new phone system. Finally got a 7:30 appointment with a promise to get me out quickly. Still waiting at 9:15 for my car to go in. Told the mechanic just got here. Overall procedure needs improvement. More

Cole was excellent to deal with- he is professional and courteous. It was a pleasant experience. Thank you for the 5 star service! We will be back in the future courteous. It was a pleasant experience. Thank you for the 5 star service! We will be back in the future More

Cole Craven made sure everything went smoothly and quickly. He went out of his way to make sure that a broken part that needs to be replaced would be in by the end of the week. quickly. He went out of his way to make sure that a broken part that needs to be replaced would be in by the end of the week. More

Work was done in a timely manner. Steve, my service representative let me know as soon as the service was done. Waiting area was spread out so people were able to feel safe and socially distance, car w representative let me know as soon as the service was done. Waiting area was spread out so people were able to feel safe and socially distance, car was washed and they were able to accept my coupon from a competing Honda dealer More

This place is the personification of what you think an auto dealer is, and worse. Went to see 3 preowned cars for my daughter. I was wondering why the salesman was so smug and snarky, until the manager ca auto dealer is, and worse. Went to see 3 preowned cars for my daughter. I was wondering why the salesman was so smug and snarky, until the manager came over to “close” the deal. Rude, obnoxious and condescending. The poor attitude permeates the entire building. Presented us their deal at $3000 over industry normal for similar cars and then added their exorbitant fees, taking advantage of COVID by charging a $399 sterilization fee, trying to charge $1850 to “certify” a car that only had 9000 miles on it. Other dealers at $1200 on older cars. He throws a car fax and KBB paper in front of me (which I looked up before going) and tells my they’re within range. I then asked for prices for 2 other cars and he wouldn’t even bother. Just told me “they’re not in your range”. Once they realized they didn’t have a sucker ready to believe their BS, they couldn’t be bothered. We went to a nearby dealer, were treated well, and struck a deal on a better car at a noticeably better price. This is our second Honda. We stopped here first both times, and regretted it. First time was for a new vehicle, walked out and vowed never to go back. Only went back because they had the three cars my daughter was interested in. Figured they couldn’t be that bad twice, 3 years apart, boy were we wrong. Went to other local Honda dealers, and were treated well. More

My experience was very positive .Phil Esposito was a very knowledgeable about the car, the process and answered all of my questions .One correction to be made...my email address is carfnix@gmail.com. very knowledgeable about the car, the process and answered all of my questions .One correction to be made...my email address is carfnix@gmail.com. That is why this review is so late. The one who have is my son's More

poor service.. spent several dollars.. same problem repeated after few weeks. took the car back.. now they are asking to spend again. Unethical. never go here repeated after few weeks. took the car back.. now they are asking to spend again. Unethical. never go here More

I want to thanks honda dealer for give me the opportunity to lease my hrv 2021. Also I want to give ten plus to Issac and Louis for the great and kind professional service the gave worked out opportunity to lease my hrv 2021. Also I want to give ten plus to Issac and Louis for the great and kind professional service the gave worked out for me I so happy wit my new car. Thank you so much again😊 More

All went well for a simple service, friendly interactions, easy drop off and pickup. Service was done on time, car interior was clearly wiped after work was done. interactions, easy drop off and pickup. Service was done on time, car interior was clearly wiped after work was done. More