Honda of Freehold

Fair service, nothing extraordinary to highlight. Thr cars sell automatically hence they Dnt care much about customer satisfaction or anything of that sort. My experience with dealership was never great cars sell automatically hence they Dnt care much about customer satisfaction or anything of that sort. My experience with dealership was never great More

Great service manager Cole Craven could not have been more helpful. He definitely took care of my issues. He was excellent and very attuned to my issues more helpful. He definitely took care of my issues. He was excellent and very attuned to my issues More

I came in for an oil change and I did indeed get an oil change. The staff was helpful and pleasant and my oil is now fresh and changed. change. The staff was helpful and pleasant and my oil is now fresh and changed. More

They were able to take care of required service and fixed the issues and gave a loaner car. Went over the work done at the end the issues and gave a loaner car. Went over the work done at the end More

We always service our Honda here. Steve is has been excellent to work with, listens, very attentive to detail and our Honda’s service needs. excellent to work with, listens, very attentive to detail and our Honda’s service needs. More

Horrible experience all around. When I brought my car in for recalls, it was immediately clear how disorganized the Service Center is. No one approached me to ask me anything. I had to find an associate to for recalls, it was immediately clear how disorganized the Service Center is. No one approached me to ask me anything. I had to find an associate to ask for help and then ask this associate again later about what I’m supposed to be doing. Nothing was explained. At no point in the entire process did anyone ask what my name was....There were multiple employees simply not wearing masks indoors. It was also not marked in my file that I needed a loaner car, which further prolonged this already hour-long process of dropping my car off. I was told the recalls would take “2-3 hours max.” Day after day went by with promises that it’ll be completed “tomorrow.” I had to call for every update. It ended up taking 4 days. I want to say I’d only come back to Freehold Honda only for required future recalls, but to be honest, I’ll likely drive further to another location. This service center functions as if they just opened last week for the first time. I gave 2 stars instead of 1 since the person working with me was always very polite. More

I don't particularly care for this dealership, but it is convenient to my house so I use it. Your service techs are not very bright in terms of customer service. I will say Eric was the first one that had convenient to my house so I use it. Your service techs are not very bright in terms of customer service. I will say Eric was the first one that had clue. He didn't come off like he was explaining the theory of relativity to me. He got me in and out, unlike the other service reps who are running around making busy. More

We loved our experience buying a certified preowned Honda CRV. Our salesperson, Pedro, was very knowledgeable and accommodating. The General Manager, Amir, was a pleasure to deal with as well. There was no p CRV. Our salesperson, Pedro, was very knowledgeable and accommodating. The General Manager, Amir, was a pleasure to deal with as well. There was no pressure and I felt that my satisfaction was very important to them. More

Professional and the salesman made the experience tolerable. The music needs to be a little lower so busy can be conducted on the phone when necessary tolerable. The music needs to be a little lower so busy can be conducted on the phone when necessary More

I Scheduled a oil change came to the dealership and was greeted by Cole who I had in the past, he is always professional and gets me in and out in a timely fashion. greeted by Cole who I had in the past, he is always professional and gets me in and out in a timely fashion. More