Honda of Freehold

They're unprofessional and uncaring. They leaving bird poop and tree sap on cars. They have a non negotiable $2600 up charge. They call it a performance package but it's actually a bad d They leaving bird poop and tree sap on cars. They have a non negotiable $2600 up charge. They call it a performance package but it's actually a bad deal on floor mats,mud flaps and oil changes. The front desk is never there to answer and unknowledgeable on even the most basic things about their cars. She was rude and laughed at me and walked away when I asked how long it would take for them to get me stuff they had forgotten. Then she never came back. They take extra days to do even simple labor. They didn't properly clean my new car when they buffed it before giving it to me. This resulted in scratches in the paint on a car that hadn't left the lot. It took them 2 full days to do a simple car detail on a car they scratched. They didn't care and I had to call them to find out when it was ready. Only for the front desk lady to lie and say I hadn't called so my car wasn't ready and no one was available so I had to wait awhile for someone to help. Don't worry she covered herself and put that she called me first. The man in charge of finance there was sexist and extremely rude to my mother for no reason during our paperwork. He kept referring to her as mommy and girl even when asked to not. He made strange comments and lies about her saving she's never worked hard or at night and has money. This was extremely insulting amd uncalled for. The managers never did anything and whenever we voiced displeasure with our treatment or problems they had caused it was always us that was was the problem and defended their fellow employees instead of fixing the problems they caused. Had I not needed a car I would've gone somewhere else. Out of fear for my car going back there for their forced oil change "deal" kept me from going public with comments and complaints. The bureau of better business should look into their performance packages and how they treat their customers. More

I would consider an alternative dealer. While the sales associate was great, the finance person i feel added additional charges with no basis and did not clearly identify the extra costs. While the sales associate was great, the finance person i feel added additional charges with no basis and did not clearly identify the extra costs. This would lead me to consider a different dealer. More

The dealer needs to be more honest with pricing of the car. The price of the car was not as reasonable as I liked it to be. car. The price of the car was not as reasonable as I liked it to be. More

They always take good care of you while waiting to service your car . They come out and tell you what you have to have done. service your car . They come out and tell you what you have to have done. More

Very good service and communication; but pricey service costs. Charging a fee for credit card use. costs. Charging a fee for credit card use. More

I am a new customer so I made an appointment to get my car checked since I was hearing noises. There usually is a charge but they found nothing so did not charge me. I really appreciated it so will surely car checked since I was hearing noises. There usually is a charge but they found nothing so did not charge me. I really appreciated it so will surely come back regular services. More

great dealer! i would highly recomend going to see them to purchase or lease a vehicle. i would highly recomend going to see them to purchase or lease a vehicle. More

Rajinder Kang was a great Sales Consultant. Took his time, and made sure everything was taken care of. Took his time, and made sure everything was taken care of. More

It’s close and convenient to go to. The staff is very friendly and helpful. And my salesman, Phil Esposito, is just the BEST. The staff is very friendly and helpful. And my salesman, Phil Esposito, is just the BEST. More

I have been satisfied so far with the service I received from the dealership so far. from the dealership so far. More