Honda of El Cajon

Sales Thank you Jason May for getting me into my new car. I'll recome d Tipton Honda to all my friends and coworkers. Thanks again Jason! Thank you Jason May for getting me into my new car. I'll recome d Tipton Honda to all my friends and coworkers. Thanks again Jason! More

Thanks for a great car and great customer service! Thank you so much Brian for being so kind , patient and so funny! Made buying my car so easy and such a pleasure. Love my Chevy Malibu !!! Thank you so much Brian for being so kind , patient and so funny! Made buying my car so easy and such a pleasure. Love my Chevy Malibu !!! More

Bought a 2007 nissan morano !. Love it Brian robinson was my sales person ! He was great very nice and professional. I am recomending him to all my friends !! Thanks brian ! Your the best Brian robinson was my sales person ! He was great very nice and professional. I am recomending him to all my friends !! Thanks brian ! Your the best More

Honda CRV taken in for airbag recall on passenger side Today I had to take my car in for the 3rd time for an airbag recall. I had to go in the third time because one of the warranty technicians scanned th Today I had to take my car in for the 3rd time for an airbag recall. I had to go in the third time because one of the warranty technicians scanned the code wrong after installing the passenger side airbag. My Nguyen had the misfortune of having to notify me that I had to come in again. Needless to say she got the brunt of my anger and frustration! I can't say enough about how well My dealt with the situation and diffusing my temper! She was very professional and bent over backwards to make sure I was in and out of there quickly when I had to come in again. My was a pleasure to work with and is an outstanding employee. You really should make the technicians have to call the customer so they can get a sense of how much unnecessary frustration and inconvenience they cause the customer! My even personally washed my car and presented me with a goodie bag upon leaving the dealership! More

Tyler Stedhman is the best Service advisor Tyler Stedman was professional (I did not feel like I was being conned), true to his word and terrific follow up. Thank you Service advisor Tyler Stedman was professional (I did not feel like I was being conned), true to his word and terrific follow up. Thank you More

Dealership showing core values of honesty and integrity I just drove home in my new 2016 Honda Accord from Honda of El Cajon and the first thing I was compelled to do was write this review. This was by far I just drove home in my new 2016 Honda Accord from Honda of El Cajon and the first thing I was compelled to do was write this review. This was by far the most pleasant, hassle-free, and easy car buying experience I have ever had. From the time I made my initial phone inquiry I felt I was being treated with respect and was dealing with people of integrity. Miguel and Jackie in the internet sales department were clearly not subscribing to any of the games that give some car sales people a bad reputation. Daniel, the finance manager, was also extremely pleasant and efficient. They were all completely fair, honest, and straightforward with me. They offered me the best price compared with dealers all over San Diego county as well as Orange and Riverside counties. When I came to the dealership to purchase I was expecting some surprises and thought I would have to keep my "A game" on to handle any unexpected hard pressure sales tactics. I was relieved that there was only one surprise... they offered me a free Bible. We are a Christian family and completely admire and appreciate this business and its employees for spreading the Good News; however, even if someone isn't a Christian or isn't interested this, you've got to at least understand and appreciate that this is an organization that has a business model built on honesty and integrity as part of their faith and core beliefs. That's a business that anyone should feel proud and completely confident working with when making such an important purchase. We have been loyal customers at another local Honda dealership for over 15 years not only with car purchases but also having every oil change and service performed there. Today, the other dealership lost our business to Honda of El Cajon. We are grateful to have been led to this dealership and its wonderful people and highly encourage anyone in the market for a car to check them out. More

In search of a new car My daughter took me to Honda of El Cajon yesterday to find a car for me,we were greeted by a salesperson by the name of Steven Curry,very nice,friendl My daughter took me to Honda of El Cajon yesterday to find a car for me,we were greeted by a salesperson by the name of Steven Curry,very nice,friendly and courteous. He walked us around the lot and showed us both new and used vehicles and had me test drive a used 2014 Honda Accord. Well,to make a long story short,I drove home a 2014 Honda Accord thanks to sales manager Daniel Cole for getting me a great deal in such a short time and thank you Steven Curry for your excellent customer service,you deserve 5 stars plus more!! Keep up the good work! More

Awesome service From the moment I arrived I received excellent service from Tyler Stedham. He was courteous, efficient, and took care of my requests in a timely manne From the moment I arrived I received excellent service from Tyler Stedham. He was courteous, efficient, and took care of my requests in a timely manner. I would definitely recommend Tipton Honda. More

Outstanding service A few months ago I purchased a 2015 CRV from Tipton Honda. Steve Smith was the sales person and was extremely courteous and patient. I couldn't have a A few months ago I purchased a 2015 CRV from Tipton Honda. Steve Smith was the sales person and was extremely courteous and patient. I couldn't have asked for a better buying experience. Unfortunately, about a month ago I ran over a concrete planter in a parking lot and did substantial damage to the underside of the CRV. I called Steve and he had the parts ordered and scheduled the repair work through service writers James and Gerald. Ray did the repair work. Ray kept Steve, James and Gerald updated and I was called daily on the progress of the repair. ( which was done in a timely manner by Ray.) All 4 made an unpleasant event as good as possible. Tipton Honda is fortunate to have these 4 outstanding employees. More

Horrible service department After replacing my power steering pump while under warranty, my rack and pinion went out (after warranty expired), they said the two weren't related After replacing my power steering pump while under warranty, my rack and pinion went out (after warranty expired), they said the two weren't related and said it would cost me $1600! All other mechanics (3), said the contaminated fluid caused the rack and pinion failure, but Tipton said they didn't agree! Service manager isn't a nice person! More