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Honda of Downtown Los Angeles - Service Center

Los Angeles, CA

4.4
1,984 Reviews

1,984 Reviews of Honda of Downtown Los Angeles - Service Center

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May 04, 2024

Tienen excelente personal que atienden amablemente, ofrecen buen servicio en lo que uno necesita en su vehículo. More

by IXCOLCARLOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Gonzalez
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May 06, 2024 -

Honda of Downtown Los Angeles responded

Hello IXCOLCARLOS, Jeanette Gonzalez, y el equipo Honda of DTLA quisiera agradecerle por ser nuestro cliente leal y realmente apreciamos su confianza en nosotros con las necesidades de su vehículo. ¡Conduzca con seguridad! Relaciones con los huéspedes del  concesionario

Helpful
May 02, 2024

Muy buena atencion y amables para cualquier servicio esperamos q sigan con los Buenos servicios More

by MARCOSOLIS2909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Honda of Downtown Los Angeles responded

Hola MARCOSOLIS2909, Ruben Moreno, y Honda DTLA Team desea agradecerle mucho por esta increíble revisión, apreciamos enormemente sus amables palabras. Por favor, recuérdenos para sus futuras necesidades de vehículos. ¡Conduzca con seguridad! Relaciones con los huéspedes del  concesionario 

Helpful
May 01, 2024

They helped me solve the problem with my Honda accord really quickly. Very good service and support. More

by marcossilva6358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zavala Vilchi
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May 01, 2024 -

Honda of Downtown Los Angeles responded

Hello marcossilva6358, Jose Zavala Vilchi, and Honda of DTLA Team would like to thank you for being our loyal customer and we truly appreciate your trust in us with your vehicle needs. Drive Safe! Dealership Guest Relations

Helpful
April 29, 2024

Jeanette was a wonderful help will be back , to get repairs on car done . She went out of her way to make me feel welcomed More

by marvin_linares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette González
Report | Print
Apr 29, 2024 -

Honda of Downtown Los Angeles responded

Hello marvin_linares, Jeanette Gonzalez and Honda DTLA would like to say thank you for this wonderful review, we greatly appreciate it. Drive Safely! Dealer Guest Relations

Helpful
April 28, 2024

They will lie to there customers to make a sale and then service and sales will not call you back or even answer the phone More

by ALANNACRISTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gulalie Ansari
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Castro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 27, 2024

Mr. Edwardo explained my service need and how stay the 45 minutes to have my vehicle serviced rather come back. Good advice. Glad I stayed. More

by HAMPTONFAITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Efwardo, Service department
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Apr 29, 2024 -

Honda of Downtown Los Angeles responded

Hello HAMPTONFAITH, Edwardo, and Honda of DTLA would like to thank you for this wonderful review, the entire Team greatly appreciates it. Please remember to let us keep taking care of your vehicles future service needs. Drive Safe! Dealership Guest Relations

Helpful
April 25, 2024

Car getting serviced was great but the customer service feels like they just glance over you and don’t listen to what you say but overall it’s not bad More

by gabstones69
Recommend Dealer
Yes
Employees Worked With
Oscar P
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Helpful
April 25, 2024

Service was awesome Carlos rosales a very good service rep. I am really happy here. More

by Claudia verde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Zurita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irene Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos rosales
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Apr 26, 2024 -

Honda of Downtown Los Angeles responded

Hello Claudia verde, Carlos Rosales and Honda DTLA would like to say thank you for this very kind review, we greatly appreciate it. Drive Safely! Dealer Guest Relations

Helpful
April 23, 2024

Jimmy Romero in the service department did a wonderful job taking care of my vehicle and for keeping me well informed in the services that downtown Honda provided for me I look forward to servicing my veh More

by JONATHANROMEE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Romero
Report | Print
Apr 23, 2024 -

Honda of Downtown Los Angeles responded

Hello JONATHANROMEE4, Jimmy Romero and Team Honda DTLA would like to say thank you for your kind words, we greatly appreciate it. Drive Safely! Dealer Guest Relations

Helpful
April 23, 2024

Víctor Saucedo is amazing! ! He gets 5 stars!! He’s friendly, knowledgeable, and helpful. Made sure we knew what every button on our new 2025 Pilot was for LOL. We’ve never had More

by NUNEZIZAMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Honda of Downtown Los Angeles responded

Congratulations NUNEZIZAMAR, Victor Saucedo and Honda DTLA would like to say thank you, I must add that your review put an additional smile of joy on my face as well, what an awesome review. Drive Safely! Gladys Dealer Guest Relations

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