
Honda of Downtown Los Angeles
Los Angeles, CA
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4,313 Reviews of Honda of Downtown Los Angeles
I was able to upgrade my car, and the customer service from Ruben and Sarah was above and beyond anything I could ask for. I'll recommend them to anyone who needs a new vehicle. from Ruben and Sarah was above and beyond anything I could ask for. I'll recommend them to anyone who needs a new vehicle. More
I am very happy with Kevin and Ahmad, they made sure I left their facility happy and content. I appreciated the fact that as a first time buyer they really helped me out as much as they can to meet my fin left their facility happy and content. I appreciated the fact that as a first time buyer they really helped me out as much as they can to meet my financial expectations. Your company has exceeded my expectations and has gained themselves a loyal customer. Thank you for all your work on my new vehicle. I am very excited to be apart of the Honda family. <3 much love to you all !! More
The purchasing went very smoothly. Delivery process was quick and informative. Chris and the financial representative are patient and helpful. Delivery process was quick and informative. Chris and the financial representative are patient and helpful. More
Oscar Castaneda was amazing and helpful, he went above and beyond, I will look for him when buying my next car. The additional charges and especially the tracker and remote shutdown anti-theft device c and beyond, I will look for him when buying my next car. The additional charges and especially the tracker and remote shutdown anti-theft device charge was quite high and unnecessary, that part could have been more professionally handled. In the end device was shut down and I wasn't charged but it leaves an uneasy feeling as the car is not safe and easy to steal. For a reasonable price anti-theft might be a viable option but it would be best to present Honda's as being safe and hard to steal so customers are happy and come back again. Overall, I am happy, and I will come back to get a hybrid CRV @ 2026 if nothing crazy happens. Again, big thanks to Oscar, he's the reason I stuck around to finish the purchase because I was quite upset when his manager pushed too hard for the additional charges that wasn't listed in the price online and I was blindsided in the dealership. Oscar presented them professionally and if he had also pushed for those for a longer time, I probably wouldn't have bought the car. He had great judgement of my limits. For now I am super happy with the car and I will take good care of it. Thanks Honda of DTLA <3 More