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Honda of Downtown Los Angeles

Los Angeles, CA

4.6
4,312 Reviews

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,312 Reviews of Honda of Downtown Los Angeles

June 13, 2021

Smoothest experience at Honda yet! Everyone's super friendly, quick service, and they were honest with everything I needed and didn't try to sell me anything I didn't. GIVE MY MANZ LUIS FERNANDEZ A RAI More

by DYLANLEGARDAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Fernandez, Juan Salazar
Jun 17, 2021 -

Honda of Downtown Los Angeles responded

DYLANLEGARDAA, Thanks for the 5 Stars! Luis also appreciates your kind words as well. Gladys McGilber Dealership Customer Relations

June 10, 2021

Elmo was incredibly courteous and helpful in explaining the details of my 30k and recall services. Excellent communication skills and a pleasure to speak with. Will be requesting his help for my next visit More

by cameronacarlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmo Orellana
Jun 10, 2021 -

Honda of Downtown Los Angeles responded

Cameronacarlin, We truly Appreciate you for acknowledging Elmo and our Team! Our goal is to exceed your expectations in Excellent Service. We value you as our customer. Sincerely, Gladys McGilber Dealership Customer Relations (213) 234-2130 gmcgilber@hondaoflosangeles.com

June 10, 2021

The guy was very friendly and polite. Gave me all my options. Service was fast I dropped it off and picked it up in less than 2 hours. More

by ANTHONY.MERLOS.ESPINOZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Salazar
Jun 10, 2021 -

Honda of Downtown Los Angeles responded

Anthony, We truly Appreciate you for acknowledging Juan and our Team! Our goal is to exceed your expectations in Excellent Service. We value you as our customer. Sincerely, Gladys McGilber Dealership Customer Relations (213) 234-2130 gmcgilber@hondaoflosangeles.com

June 10, 2021

I almost waited 2 hours for my oil change service when I had an appointment at 9:00 a.m. had to ask about my car when was it going to be ready More

by Ohsnap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Salazar
Jun 10, 2021 -

Honda of Downtown Los Angeles responded

Ohsnap, We do apologize for the length of time you waited for your Service. Please feel free to call or email if you would like to further discuss. We do value you and your time. Respectfully, Gladys McGilber Dealership Customer Relations (213) 234-2130 gmcgilber@hondaoflosangeles.com

June 10, 2021

Good service, clean environment, no negative attitude. I was welcomed with a friendly attitude and was glad about the professionalism and helpful staff at the site. More

by lone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kesean Zachery
Jun 10, 2021 -

Honda of Downtown Los Angeles responded

We truly Appreciate you for acknowledging Kesean and our Team! Our goal is to exceed your expectations in Excellent Service. We value you as our customer. Sincerely, Gladys McGilber Dealership Customer Relations (213) 234-2130 gmcgilber@hondaoflosangeles.com

June 10, 2021

The service here was incredible. Heike was beyond amazing! She was friendly, welcoming and made the process quick & Simple. I will be returning. Thank you! More

by GABBY-R_2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heike
Jun 10, 2021 -

Honda of Downtown Los Angeles responded

GABBY-R_2007, We truly Appreciate you for acknowledging Heike! Our goal is to exceed your expectations in Excellent Service. We value you as our customer. Sincerely, Gladys McGilber Dealership Customer Relations (213) 234-2130 gmcgilber@hondaoflosangeles.com

June 10, 2021

Elmo Orellana was wonderful right of the bat. Very helpful and knowledgeable when it comes to his department. He makes the visit easy & great every time! More

by BigPapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmo Orellana
Jun 10, 2021 -

Honda of Downtown Los Angeles responded

BigPapa, We truly Appreciate you for acknowledging Elmo! Our goal is to exceed your expectations in Excellent Service. We value you as our customer. Sincerely, Gladys McGilber Dealership Customer Relations (213) 234-2130 gmcgilber@hondaoflosangeles.com

June 10, 2021

Heike Guillén was awesome and helpful. She took care of the problem that wasn’t addressed previously. She made the process super easy and fast. More

by SXSALAZAR91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heike Guilllen
June 10, 2021

Elmo Orellana provided outstanding support and service. From the gentlemen who first checked me in to Elmo everything was great. All my questions were answered More

by gandhydiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmo Orellana
June 10, 2021

THANK YOU ELMO ORELLANA FOR YOUR EXCELLENT CUSTOMER SERVICE! MY AIR BAG RECALL SERVICE WAS DONE IN LESS TIME THAN WHAT I WAS ORIGINALLY QUOTED. More

by yogaroberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ELMO ORELLANA
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