
Honda of Downtown Los Angeles
Los Angeles, CA
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4,312 Reviews of Honda of Downtown Los Angeles
Thank you Kesean for always being so informative and answering all my questions! I switched Honda dealerships because I wasn’t getting the customer service needed. It’s been great! answering all my questions! I switched Honda dealerships because I wasn’t getting the customer service needed. It’s been great! More
It was good. Everything was done correctly. Hooks was amazing and very helpful. Things took longer than expected so she set up a rush job on battery which was very appreciated. amazing and very helpful. Things took longer than expected so she set up a rush job on battery which was very appreciated. More
Thank you Claudia Castro for helping us on finding a car that cover majority of our needs and expectations. My family and I are grateful for all your help on answering every single question we had. that cover majority of our needs and expectations. My family and I are grateful for all your help on answering every single question we had. More
They were very nice and friendly and answered all questions very clearly. Whatever they said they would do they delivered. They were very honest and straight forward. questions very clearly. Whatever they said they would do they delivered. They were very honest and straight forward. More
Had a great experience. Everyone from Sales (Matt) to finance (Ralph and Jesse) we’re amazing and very helpful. This is the third Honda I have gotten and this was the fastest experience yet. Thanks! finance (Ralph and Jesse) we’re amazing and very helpful. This is the third Honda I have gotten and this was the fastest experience yet. Thanks! More
This is the third car I’ve gotten from Honda and Ralph specifically. He really goes above and beyond to make the experience smooth and at a fair price. I couldn’t imagine a better experience and would rec specifically. He really goes above and beyond to make the experience smooth and at a fair price. I couldn’t imagine a better experience and would recommend reaching out if you’re looking at any new vehicle! More
Jacky was very communicative throughout the process and my car felt like new when I got it back. Reset of my Bluetooth which had been driving me crazy for literally a year and the failing AC are now workin my car felt like new when I got it back. Reset of my Bluetooth which had been driving me crazy for literally a year and the failing AC are now working perfectly. Thank you! More
Bad customer service no communication with customer...they had me waiting for a part for almost 6 weeks . They schedule an appointment without having the part there.. customer...they had me waiting for a part for almost 6 weeks . They schedule an appointment without having the part there.. More
I noticed during my visit on 07/24/2021 that the service center staff did their best to provide good customer service and Juan Salazar was very personable and professional. center staff did their best to provide good customer service and Juan Salazar was very personable and professional. More