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Honda of Downtown Los Angeles

Los Angeles, CA

4.6
4,312 Reviews

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,312 Reviews of Honda of Downtown Los Angeles

July 27, 2021

Thank you Kesean for always being so informative and answering all my questions! I switched Honda dealerships because I wasn’t getting the customer service needed. It’s been great! More

by asya.washington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kesean
Sep 01, 2021 -

Honda of Downtown Los Angeles responded

Hi there, Thank you for taking the time to review Honda of Downtown Los Angeles! We hope to see you back here again soon, stay well. Best, Quincy Mugg Internet Director Honda of Downtown Los Angeles Direct: 213-234-2144

July 27, 2021

It was good. Everything was done correctly. Hooks was amazing and very helpful. Things took longer than expected so she set up a rush job on battery which was very appreciated. More

by NLCOLE27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heika
Sep 01, 2021 -

Honda of Downtown Los Angeles responded

Hi there, Thank you for taking the time to review Honda of Downtown Los Angeles! We hope to see you back here again soon, stay well. Best, Quincy Mugg Internet Director Honda of Downtown Los Angeles Direct: 213-234-2144

July 27, 2021

I had a great experience with Helmer. I will recommend him with who ever is on the lookout to buy or lease a new car More

by fabriciom0106
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helmer Mejia
Sep 01, 2021 -

Honda of Downtown Los Angeles responded

Hi there, Thank you for taking the time to review Honda of Downtown Los Angeles! We hope to see you back here again soon, stay well. Best, Quincy Mugg Internet Director Honda of Downtown Los Angeles Direct: 213-234-2144

July 26, 2021

Thank you Claudia Castro for helping us on finding a car that cover majority of our needs and expectations. My family and I are grateful for all your help on answering every single question we had. More

by MARIARIVAS0320
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Salazar, Cooper Mugg, Riza Amiri, Giovanni (John) Marin, Claudia Castro
Sep 01, 2021 -

Honda of Downtown Los Angeles responded

Hi there, Thank you for taking the time to review Honda of Downtown Los Angeles! We hope to see you back here again soon, stay well. Best, Quincy Mugg Internet Director Honda of Downtown Los Angeles Direct: 213-234-2144

July 26, 2021

They were very nice and friendly and answered all questions very clearly. Whatever they said they would do they delivered. They were very honest and straight forward. More

by danhw79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joaquin Arce
Sep 01, 2021 -

Honda of Downtown Los Angeles responded

Hi there, Thank you for taking the time to review Honda of Downtown Los Angeles! We hope to see you back here again soon, stay well. Best, Quincy Mugg Internet Director Honda of Downtown Los Angeles Direct: 213-234-2144

July 26, 2021

Had a great experience. Everyone from Sales (Matt) to finance (Ralph and Jesse) we’re amazing and very helpful. This is the third Honda I have gotten and this was the fastest experience yet. Thanks! More

by marcayres30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Calvo, Jesse Martinez, Matthew Hartman
Sep 01, 2021 -

Honda of Downtown Los Angeles responded

Hi there, Thank you for taking the time to review Honda of Downtown Los Angeles! We hope to see you back here again soon, stay well. Best, Quincy Mugg Internet Director Honda of Downtown Los Angeles Direct: 213-234-2144

July 25, 2021

This is the third car I’ve gotten from Honda and Ralph specifically. He really goes above and beyond to make the experience smooth and at a fair price. I couldn’t imagine a better experience and would rec More

by marcayres30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Calvo, Jesse Martinez, Matthew Hartman
Aug 03, 2021 -

Honda of Downtown Los Angeles responded

Good Morning, Thank you for taking the time to review us! We appreciate the kind words. Please let us know if you need anything else. Best, Quincy Mugg Internet Director Direct: 213-234-2141

July 25, 2021

Jacky was very communicative throughout the process and my car felt like new when I got it back. Reset of my Bluetooth which had been driving me crazy for literally a year and the failing AC are now workin More

by ECOLLINS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaqueline Aguillar
Sep 01, 2021 -

Honda of Downtown Los Angeles responded

Hi there, Thank you for taking the time to review Honda of Downtown Los Angeles! We hope to see you back here again soon, stay well. Best, Quincy Mugg Internet Director Honda of Downtown Los Angeles Direct: 213-234-2144

July 25, 2021

Bad customer service no communication with customer...they had me waiting for a part for almost 6 weeks . They schedule an appointment without having the part there.. More

by camposbrigido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis
July 25, 2021

I noticed during my visit on 07/24/2021 that the service center staff did their best to provide good customer service and Juan Salazar was very personable and professional. More

by rabagrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Salazar
Sep 01, 2021 -

Honda of Downtown Los Angeles responded

Hi there, Thank you for taking the time to review Honda of Downtown Los Angeles! We hope to see you back here again soon, stay well. Best, Quincy Mugg Internet Director Honda of Downtown Los Angeles Direct: 213-234-2144

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