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Honda of Downtown Los Angeles

Los Angeles, CA

4.6
4,312 Reviews

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,312 Reviews of Honda of Downtown Los Angeles

January 30, 2022

Matthew and Andy worked with me in getting me the car I’ve been searching for. More

by alyssa_h93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lemus
Jan 31, 2022 -

Honda of Downtown Los Angeles responded

Hello alyssa_h93, Congratulations! Matt Lemus, Andy and Honda of Downtown Los Angeles would like to thank you for allowing us to help you get into your desired vehicle, we truly appreciate your kind words. Drive Safe! Gladys Dealership Customer Relations

January 30, 2022

Fantastic place where you feel very comfortable to bring your car to get the service excellent crew More

by VELASCOF13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 31, 2022 -

Honda of Downtown Los Angeles responded

Hello VELASCOF13, Honda of Downtown Los Angeles would like to thank you for making time to write this wonderful review, we truly appreciate your kind words in regards to our Team and Dealership. Drive Safe! Gladys Dealership Customer Relations

January 30, 2022

I had a very good and professional experience with the employees. I will return for my next service. More

by jdmtoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service technician
Jan 31, 2022 -

Honda of Downtown Los Angeles responded

Hello jdmtoo, Honda of Downtown Los Angeles wanted to say Thanks for this very nice review, we truly appreciate it. We look forward to assisting you and servicing your vehicle in the future. Drive Safe! Gladys Dealership Customer Relations

January 29, 2022

Great sales team specially Gerardo very straight forward and understanding of my request thank you More

by MAXIMINO.CARILLO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Herrera
Jan 31, 2022 -

Honda of Downtown Los Angeles responded

Hello MAXIMINO.CARILLO, Congratulations! Jerry Herrera and Honda of Downtown Los Angeles would like to say thank you for writing this very nice review, we truly appreciate it. Drive Safe! Gladys Dealership Customer Relations

January 29, 2022

Staff are warm and courteous. Prompt response from staff. Clean facility. Will be coming back. More

by rn_borbon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Araujo
Jan 31, 2022 -

Honda of Downtown Los Angeles responded

Hello rn_borbon, Daniel Araujo and Honda of Downtown Los Angeles want to say Thank You for this fantastic review, we truly appreciate. We look forward to servicing your vehicle in the future. Drive Safe! Gladys Dealership Customer Relations

January 29, 2022

Honda downtown LA is a good place that I would recommend Honda downtown LA is a good place that I would recommend to my friends & specially Joaquin is super More

by derejed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joaquin Arce
Jan 31, 2022 -

Honda of Downtown Los Angeles responded

Hello derejed, Congratulations! Joaquin Arce and Honda of Downtown Los Angeles would like to thank you for this Awesome review, we truly appreciate. Drive Safe! Gladys Dealership Customer Relations

January 28, 2022

Exselente servicio y buen trato .el vendedor .muy amable.me explico todo paso a paso. More

by Perezcruz931
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian, Julian Robles
Jan 28, 2022 -

Honda of Downtown Los Angeles responded

Hola Perezcruz931, ¡Felicidades! Julian Robles y Honda del centro de Los Ángeles desean agradecerles por esta maravillosa revisión, realmente lo apreciamos. ¡Conduce seguro! Gladys Relaciones con los clientes de los concesionarios

January 28, 2022

From the moment I walked into the dealership, Jesse was not only polite but very helpful in getting me into my new lease. Thank you, Jesse, for making my car experience at LA Honda stress-free. I will b More

by MariselaM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse IsReal
Jan 28, 2022 -

Honda of Downtown Los Angeles responded

Hello MariselaM, Congratulations! Jesse Isreal and Honda of Downtown Los Angeles would like to thank you for this wonderful review, we truly appreciate it. Drive Safe! Gladys Dealership Customer Relations

January 27, 2022

Sale was above average in professional approach. Sales man Mike Kim was excellent. No high pressure. Dealer extras about what other Honda deers add. BMW dealers do not add the items to jack up the price More

by JMCRAFT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Luong, Michael Kim, Kevin Esquivel
Jan 27, 2022 -

Honda of Downtown Los Angeles responded

Hello JMCRAFT, Congratulations! Michael Kim, Jacqueline Luong, Kevin Esquivel and Honda of Downtown Los Angeles would like to thank you for making time to write this review, we truly appreciate it. We also appreciate you choose our Dealership for your New Honda! Drive Safe! Gladys Dealership Customer Relations

Jan 27, 2022 -

JMCRAFT responded

Gladys Is there any update on getting the extras that your dealership halfway installed, but still charged full full price. I live 120 miles from your dealership and went to the extra because of the dealership's reputation. I would hope the management can make arrangement to have this resolved at Spreen Honda or Rock Honda so i dont have to drive 120 miles each way to correct the dealership's mistake.

Jan 27, 2022 -

Honda of Downtown Los Angeles responded

Mr. Craft, Congratulations on your 52nd Anniversary!!!!! I may not reach back out to you today because my shift is about to end, but I should have some update when I come in tomorrow at 7am because the Managers are here to late, normally they give me all the feed back late evening so I can customers the next morning. I will use the phone number from here on out. Have a good evening and again 52nd Anniversary is a Blessing and Wonderful! Gladys

January 27, 2022

Even though I had to take my car in a second time to get it worked on, overall, the service is good. Advisors were friendly. More

by marady_s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Cazarez and Heike
Jan 27, 2022 -

Honda of Downtown Los Angeles responded

Hello marady_s, Pedro Cazarez, Heike Guillen and Honda of Downtown Los Angeles would like to thank you for your honest review, we are glad that your vehicle concerns where handled and we truly appreciate you. Drive Safe! Gladys Dealership Customer Relations

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