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Honda of Downtown Los Angeles

Los Angeles, CA

4.6
4,312 Reviews
Call Dealership (213) 319-3918

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,312 Reviews of Honda of Downtown Los Angeles

February 06, 2022

I didn't like the service; my car broke down 2 days after being serviced and when I brought it back the representative was not helpful I was very disappointed. I have been coming there since I purchased the More

by TANYA_POELLNITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse IsReal
Report | Print
February 05, 2022

This is the best car service I ever got. They are friendly, efficient and return your car in a timely manner. I highly recommend it. More

by rossanadelcarmen2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon the guy with dreadlocks
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Feb 08, 2022 -

Honda of Downtown Los Angeles responded

Hello rossanadelcarmen2003, Deon Jackson and Honda of Downtown Los Angeles would like to thank you for this awesome review, we truly appreciate. We look forward to servicing your vehicle in the future. Drive Safe! Gladys Dealership Customer Relations

Feb 08, 2022 -

rossanadelcarmen2003 responded

You guys deserve the review. I want to thank you for being efficient and professional.

February 05, 2022

I had been avoiding the refinance process for a while and Phillip made it easy. He was friendly and was very helpful! More

by Ulma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip York
Report | Print
Feb 08, 2022 -

Honda of Downtown Los Angeles responded

Hello Ulma, Congratulations! Phillip York and Honda of Downtown Los Angeles would like to thank you for this wonderful review, we greatly appreciate it. Drive Safe! Gladys Dealership Customer Relations

February 05, 2022

Great customer service! Phillip is awesome!! He helped Great customer service! Phillip is awesome!! He helped me get the car I wanted after hearing my story! Definitely recommend him if you are looking i More

by Venancia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Segura, Phillip York
Report | Print
Feb 08, 2022 -

Honda of Downtown Los Angeles responded

Hello Venancia, Congratulations! Phillip York, Chris Segura and Honda of Downtown Los Angeles would like to thank you for this wonderful review, we greatly appreciate it. Drive Safe! Gladys Dealership Customer Relations

February 04, 2022

It was really nice and welcoming. They understood my problem and resolved. I enjoyed the experience. More

by Issaclee5555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Feb 08, 2022 -

Honda of Downtown Los Angeles responded

Hello Issaclee5555, Daniel Araujo and Honda of Downtown Los Angeles would like to thank you for this very nice review, we truly appreciate. We look forward to servicing your vehicle in the future. Drive Safe! Gladys Dealership Customer Relations

February 03, 2022

God person for atención for the car this god my car and is may drive god More

by VICTOR_MALDONADO45
Recommend Dealer
Yes
Employees Worked With
Irving Ventura
Report | Print
Feb 03, 2022 -

Honda of Downtown Los Angeles responded

Hello VICTOR_MALDONADO45, Congratulations on your New Honda! Irving Ventura and Honda of Downtown Los Angeles wanted to say thank you for this Awesome review, we truly appreciate it. Drive Safe! Gladys Dealership Customer Relations

February 02, 2022

The service was fine but I could only get a partial service since I was told, they do not have wifi in their service department to upgrade my map for my navigation. More

by RosieJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Feb 02, 2022 -

Honda of Downtown Los Angeles responded

Hello RosieJ, Honda of Downtown Los Angeles would like to say Thank You for posting this awesome review, we appreciate it. We regret that our facility at the time was not set up with the Wi-Fi needed for your navigation. Drive Safe! Gladys Dealership Customer Relations

February 02, 2022

Bad experience with sales person Michael and Andy from the credit department who lied to us on the contract we were going to be signing even after I had made it clear to the sales person that I was going More

by Maira
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy , Michael Kim
Report | Print
February 02, 2022

I am very disappointed with the service they gave me yesterday. To Bad for me 😒 More

by AJANELCLEMENCIA
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Service Deptartament
Report | Print
February 02, 2022

Made sure I got the car I wanted for what I can afford, very helpful and transparent More

by EDGARCANALES85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmad Ansari, Michael Kim
Report | Print
Feb 03, 2022 -

Honda of Downtown Los Angeles responded

Hello EDGARCANALES85, Congratulations on your New Honda! Michael Kim, Emmad Ansari and Honda of Downtown Los Angeles wanted to say thank you for the awesome review, we truly appreciate it. Drive Safe! Gladys Dealership Customer Relations

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