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Honda of Downtown Los Angeles

Los Angeles, CA

4.6
4,312 Reviews
Call Dealership (213) 319-3918

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,312 Reviews of Honda of Downtown Los Angeles

March 12, 2023

Everything was awesome they service was fast and the personal are very profesional and helpful More

by henriquezw732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Mar 14, 2023 -

Honda of Downtown Los Angeles responded

Hello henriquezw732, Honda of Downtown Los Angeles would like to say thank you for acknowledging your satisfaction regarding your recent visit with us, our Team truly appreciates your review. Drive Safe! Gladys Dealership Guest Relations Manager

March 12, 2023

El servicio fue muy excelente y Amable y no tuve que esperar mucho tiempo En la sala de espera. More

by CRUZFJAVY
Recommend Dealer
Yes
Employees Worked With
Flecia Powell
Report | Print
Mar 14, 2023 -

Honda of Downtown Los Angeles responded

Hola CRUZFJAVY, Honda of Downtown Los Angeles desea agradecerle por reconocer su satisfacción con respecto a su reciente visita con nosotros, nuestro equipo realmente aprecia su revisión. ¡Conduzca seguro! Gladys Gerente de Relaciones con los Huéspedes del Concesionario

March 12, 2023

You turned off a feature (Lane Departure) without my consent on my car, I know is malfunctioning but it is still useful when is working the right way. More

by PATTY777MAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Reyes
Report | Print
March 11, 2023

Went in wanting a car at the price they advertised on carfax that was marked down. Jerry and Quincy honored it, and I didn't have to deal with anything that wasn't disclosed. More

by James
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don't see Jerry or maybe he is listed under another name from sales. , Mario Medina
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Mar 14, 2023 -

Honda of Downtown Los Angeles responded

Congratulations James, Jerry, Quincy, Mario Medina and Honda of Downtown Los Angeles would like to say thank you for acknowledging your satisfaction regarding your recent visit with us, our Team truly appreciates your review. Drive Safe! Gladys Dealership Guest Relations Manager

Mar 14, 2023 -

James responded

The team did a great job and was a lot easier to work with than a Honda dealership out of state.

March 10, 2023

Really bad customer service e experiences I won’t ever go there and don’t recommend it to anyone please don’t call me to ask me anything that’s my opinion what I think about the dealer More

by Latino056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frida Duarte, Joaquin Arce, Joe Cervantes, Eduar Brito, Nixon Campos, Gulalie Ansari, Josh Elliott, Isaac Castillo, Sonia Campos, Joshua Chouy
Report | Print
March 10, 2023

Amazing experience, Jerry was able to work with my budget and so did the managers, process was easy and fast. More

by GUERRADORIS12A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
Report | Print
Mar 10, 2023 -

Honda of Downtown Los Angeles responded

Congratulations GUERRADORIS12A, Jerry Gonzalez and Honda of Downtown Los Angeles would like to thank you for this wonderful review regarding your recent visit, our entire Team truly appreciates it. Drive Safe! Gladys Dealership Guest Relations

March 10, 2023

Great price Great vehicle Great customer services Fast buying process Parking spaces can be improved More

by dmlv2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Esquivel
Report | Print
Mar 14, 2023 -

Honda of Downtown Los Angeles responded

Congratulations dmlv2009, Kevin Esquivel and Honda of Downtown Los Angeles would like to say thank you for acknowledging your satisfaction regarding your recent visit with us, our Team truly appreciates your review. Drive Safe! Gladys Dealership Guest Relations Manager

March 09, 2023

Worst service I have received. Untrained employees who wasted my time trying to help me. More

by Edgar2be
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephs was the 6th person who was able to help me. Employees 1-5 were useless
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March 09, 2023

Recibí un servicio pésimo. Fui a una revisión general me hicieron un diagnóstico y el precio del mismo. Regrese dos veces por por fallas en dos servicios que hicieron. Y no me More

by marta062417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Departamento de Servicio al cliente
Report | Print
March 08, 2023

always friendly, punctual, good and clean environment, curtesy, always follow after your appointment to make sure everything is well. will recommend this dealership to anyone. More

by MA_GARCIA611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gerard peters
Report | Print
Mar 09, 2023 -

Honda of Downtown Los Angeles responded

Hello MA_GARCIA611, Gerard (Dean) Peters and Honda of Downtown Los Angeles would like to thank you for posting this wonderful review, we greatly appreciate you sharing your recent visit experience. Drive Safe! Gladys Dealership Guest Relations Manager

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