Honda of Downtown Los Angeles

It was good service and a great person that helped out! Yay slay word limit Yay slay word limit More

5 Joaquin was an excellent person. He answered all out questions and made us feel welcomed. Everyone was very polite and they made us feel like our business was valued. We will definit He answered all out questions and made us feel welcomed. Everyone was very polite and they made us feel like our business was valued. We will definitely recommend this dealer to friends and family More

Fast, friendly, excellent customer service Fast, friendly, excellent customer service Fast, friendly, excellent customer service friendly, excellent customer service Fast, friendly, excellent customer service More

You have a wonderful dealership. I like the place very clean and organize. I went to several dealer but there is no CRV. I like the place very clean and organize. I went to several dealer but there is no CRV. More

Fast and friendly staff, fair prices. They offer me drinks while I'm waiting I'm happy to buying car at Honda of downtown LA They offer me drinks while I'm waiting I'm happy to buying car at Honda of downtown LA More

The sales person was a nice person, he tried his best to do whatever he could . The service department was satisfying too. They try to fix my problem as fast as they could. The sales manager was prompt and do whatever he could . The service department was satisfying too. They try to fix my problem as fast as they could. The sales manager was prompt and helpful too. But the whole procedure was too frustrating for me. I bought my first car from this dealership 10 years ago, for a returning customer , I was expecting much more than they offered. More

Marvelous customer service lovely and kind in communicating this goes to yazz thank you much lovely (: communicating this goes to yazz thank you much lovely (: More

When my vehicle stopped working after being serviced at Honda of Downtown I and my daughters, concerned for my safety, grew extremely upset and concerned as to what had happened with my vehicle. Ms. Gladys Honda of Downtown I and my daughters, concerned for my safety, grew extremely upset and concerned as to what had happened with my vehicle. Ms. Gladys, Alfredo, and Luis really went above and beyond to make sure they found the issues, explained the issues in a way we understood, apologized for the inconvenience, and thoroughly serviced my vehicle. While there were bumps in the road due to inconsistent communication, Ms. Gladys was honest, understanding, caring, and made sure all inconsistencies and doubts were cleared. While Luis, the service provider, may have taken most of our criticisms he remained professional and respectful through the entire situation. He made it right and that’s all we could ask for. Ms. Gladys and Luis are exceptional and an asset to Honda. Their customer service and kindness is rare in this generation. We need more people like them. Thank you Ms. Gladys and Luis - your help and kindness through this difficult time was deeply appreciated. More

Amazing experience they helped me out in every way possible and quick and efficient, thank you possible and quick and efficient, thank you More