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Honda of Downtown Los Angeles

Los Angeles, CA

4.6
4,306 Reviews

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,306 Reviews of Honda of Downtown Los Angeles

April 30, 2024

Useless communication and emailing tooooooo much with 0 information. Never listen and never respond with the info I ask for. More

by Anonymous
Recommend Dealer
No
Employees Worked With
Juan Ramirez
April 29, 2024

I like the car that I got but the service was not good with the manager the gentleman that we spoke to and handled business with told us one price and had us come in but when the manager got to us he gave More

by FORDALICIJA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Diaz, Matt Lemus
April 29, 2024

Jeanette was a wonderful help will be back , to get repairs on car done . She went out of her way to make me feel welcomed More

by marvin_linares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette González
Apr 29, 2024 -

Honda of Downtown Los Angeles responded

Hello marvin_linares, Jeanette Gonzalez and Honda DTLA would like to say thank you for this wonderful review, we greatly appreciate it. Drive Safely! Dealer Guest Relations

April 29, 2024

Great environment! Clean, professional and organized in appearance. All staff members were helpful, friendly and knowledgeable! My salesman ((Kevin Esquivel) was a p More

by HSAGUIRRE35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Fuentes, Kevin Esquivel, Dan Sandu
Apr 29, 2024 -

Honda of Downtown Los Angeles responded

Congratulations HSAGUIRRE35, Kevin Esquivel, Dan Sandu, Julio Fuentes and Honda DTLA would like to thank you for posting this encouraging review, we greatly appreciate it. Drive Safely! Dealer Guest Relations

April 29, 2024

This dealership will make you feel like family, not a customer. ” This dealership absolutely did right by me. They were courteous, provided AMAZING customer service, and were a wealth of knowledge on the More

by Cesiacruz1019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gulalie Ansari
Apr 29, 2024 -

Honda of Downtown Los Angeles responded

Congratulations Cesiacruz1019, Gulalie Ansari and Honda DTLA would like to thank you for your wonderful review, we greatly appreciate it. Drive Safely! Dealer Guest Relations

April 29, 2024

I came in looking for a specific vehicle but Kevin asked the right questions in order to help me find a better vehicle that fit my needs More

by JESCOTO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Esteban, Jonathan Castro
Apr 29, 2024 -

Honda of Downtown Los Angeles responded

Congratulations JESCOTO, Kevin Esteban and Honda DTLA appreciates your wonderful review, thank you for sharing. Drive Safely! Dealer Guest Relations

April 28, 2024

Good communication very good spoke man in make you feel happy in walk out there with a car More

by AALIYAHBROWN101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
Apr 29, 2024 -

Honda of Downtown Los Angeles responded

Congratulations AALIYAHBROWN101, Jose Ramos and Honda DTLA would like to thank you for recent visit to our dealership and also for this review, we greatly appreciate it. Drive Safely, Dealer Guest Relations

April 28, 2024

Horrible customer service especially finance department and I would release her name but I do not know it More

by EDELCHUN214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gulalie Ansari
April 28, 2024

They will lie to there customers to make a sale and then service and sales will not call you back or even answer the phone More

by ALANNACRISTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gulalie Ansari, Jonathan Castro, Kevin Rivera
April 27, 2024

Best customer service I have ever had in buying a car. I will definitely buy my next Honda here. More

by hidrogo40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Martinez
Apr 29, 2024 -

Honda of Downtown Los Angeles responded

Congratulations hidrogo40, Jacqueline Martinez, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

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