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Honda of Downtown Los Angeles
Los Angeles, CA
4,306 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,306 Reviews of Honda of Downtown Los Angeles
May 10, 2024
Was surprised that they were able to make it happen. Kevin E was able to keep in touch with his customers with updates. If I were to buy another Honda. It'll definitely be this dealership for sure. Kevin E was able to keep in touch with his customers with updates. If I were to buy another Honda. It'll definitely be this dealership for sure. More
by Jon
Verified CustomerEmployees Worked With
Kevin Esquivel
May 10, 2024
Im very grateful to the hard working people at DTLA Honda, for their sincere kindness. Jacqueline was on top of her game and her hustle, and allow me to drive off with a Brand New Used Car. She took Honda, for their sincere kindness. Jacqueline was on top of her game and her hustle, and allow me to drive off with a Brand New Used Car. She took a giant leap of faith. I wish I could've given her a Great Big Handshake. We did cruise three blocks of the Barrio. Meant a lot to me. The relationships we create, even if they only last a few hours. Also to Julio. Thanks for not being a Juan or Jose. Even if your name is close to that. Nostalgia hit the better if ya both. We realized how far we've come to not being our parents. (No disrespect). Believe it or not, all of this written testimony to whomever reads it. Because I decided to purchase a car. Not just any car. A car that is reliable, useful, attractive, a good reputation, even if used. An American establishment of good quality and engineering. Built to last forever (a bit exaggerated, but sounds good) for the hard working people whom are forgotten. What kinda Car could reach an individual's heart and soul (kinda dramatic) such passion, and creativity, and then post it on a phone screen, then send it to a lot of people I never, ever met in my life? HONDA of DTLA Thank You, Peace More
by dlbkrla1
Employees Worked With
Jacqueline Martinez
May 07, 2024
This dealership, and it's workers, consists of men and women who will do anything to get the customer to pay the highest price on a vehicle. Without remorse, they will walk up to you with a smile and esse women who will do anything to get the customer to pay the highest price on a vehicle. Without remorse, they will walk up to you with a smile and essentially scam you out of the next 5-7 years of your life. Sitting in this car dealership for about 9 hours made me incredibly uncomfortable and unsure of how a car purchase would be on my own. I was raised being taught to trust people that I make business with, and this dealership has shown me otherwise. Jacqueline, the woman I reviewed earlier, is not the main source of my grievance. This grievance comes from a salesman named Ibby Mendoza. Ibby lied to our faces about the benefits that he was providing, after causing us much time and stress. To be completely clear, I understand now that it is every car salesmans' job to hike up the price no matter what, so there is no need to fire Ibby if countless others do the same. It still does not accept the things he has done though. I love Honda as a car, but I will most likely never come to this dealership again. Thank you for ruining my trust. More
by GM23
Employees Worked With
Ibneias Mendoza, Tony Rocha, Jacqueline Martinez
May 06, 2024
Andrea Noriega is an excellent saleswoman, she was very helpful, friendly, and knowledgeable. She was a great listener and very patient with me and at the end meet my needs on the car I wanted. Great custo helpful, friendly, and knowledgeable. She was a great listener and very patient with me and at the end meet my needs on the car I wanted. Great customer etiquette! More
by AVALDEZ010
Employees Worked With
Andrea Noriega
May 05, 2024
Brian is a good salesman. He took his time to find the vehicle we were looking for. The finance manager Jon was also very helpful. He took his time to find the vehicle we were looking for. The finance manager Jon was also very helpful. More
by SSANCHEZ9906
Employees Worked With
Brian Walker, Jonathan Castro
