Honda of Concord

Just bought my third CRV from Honda Of Concord. Wonderful service and an outstanding sales associate-Robin Owens. Wonderful service and an outstanding sales associate-Robin Owens. More

We had the pleasure of working with Jim he explained different features of the vehicle during our test drive that we wouldn’t have known about otherwise. He didn’t rush the process and made us feel very different features of the vehicle during our test drive that we wouldn’t have known about otherwise. He didn’t rush the process and made us feel very comfortable the whole time we will definitely consider coming back if we ever need a vehicle anytime in the future. More

Nautica Zitiello was helpful, knowledge, and professional. Her demeanor, tone and kindness made for an enjoyable afternoon to purchase a new vehicle. I recommend her for anyone in need of a ne professional. Her demeanor, tone and kindness made for an enjoyable afternoon to purchase a new vehicle. I recommend her for anyone in need of a new or used vehicle. More

Jim and Lester were so nice! ! I purchased a certified pre-owned Honda Odyssey from Honda of Concord on September 6th. All the staff at Honda of Concord were organized and friendl ! I purchased a certified pre-owned Honda Odyssey from Honda of Concord on September 6th. All the staff at Honda of Concord were organized and friendly. They always greeted me with a smile, which made me feel great.In particular, my sales representative, Jim, had extensive knowledge about the car and was very kind in his responses. He did his best to ensure the purchasing process went smoothly. He was always willing to accommodate my requests and tried to assist me as much as possible.Additionally, the financial manager, Lester, was truly wonderful. He was cheerful, energetic, and professional. Honda of Concord is the best dealership in Charlotte to purchase a car, and I believe Jim and Lester are the most trustworthy staff members. More

Robin made the buying process painless, easy and transparent. We were referred to her and found her to be helpful and energetic. We highly recommend her! transparent. We were referred to her and found her to be helpful and energetic. We highly recommend her! More

Highly impressive! wish i had gone to them all these yrs I've been going elsewhere.best experience at a dealership, yet! service advisor was very friendly, offered perso wish i had gone to them all these yrs I've been going elsewhere.best experience at a dealership, yet! service advisor was very friendly, offered personal insight / advice on my vehicle.Even had employees walking around with a cart giving free food & water, no other dealership i've been to has this.i definitely will be coming back More

Marcus was great to work with! !! Happy to work with again!love my Honda prologue. !! Happy to work with again!love my Honda prologue. More

We have had great service with Honda of Concord. Their customer service and service department are the best around. Our salesperson Marcus was great! Their customer service and service department are the best around. Our salesperson Marcus was great! More

Marcus helped me tremendously and got me in the car I wanted. Would recommend this dealership 10/10 wanted. Would recommend this dealership 10/10 More

That's when my service advisor stepped in and told Larry that one tire would not suffice because the car would not be balanced. So, Larry offered to give me two tires for free. I agreed to pay for the other that one tire would not suffice because the car would not be balanced. So, Larry offered to give me two tires for free. I agreed to pay for the other two tires so that I could have four new tires. This cost me $788. The problem was not the fact that the tires were worn down to 50% tread or the fact that I had to purchase new tires. The problem was Larry's refusal to take accountability, placing blame on me, not apologizing for the HUGE inconvenience this has caused me, and his lack of compassion and empathy. The problem also included the fact that Nicholas DID NOT perform the tire patch on my car at all, loss wages due to making a second trip to the dealership and spending another 5 hours there. All 4 of my rims were severely scratched! Larry Burris, Kindal, and Nicholas are incompetent and need to be held responsible for my losses. I want to be compensated for the money and time I lost & for new rims that were destroyed by Adrian! More