Honda of Concord | Page 430

The experience was pleasant and not overbearing. The salesman gave honest answers and provided clear and factual information that made sense and made us feel comfortable with our new car purchase. We g salesman gave honest answers and provided clear and factual information that made sense and made us feel comfortable with our new car purchase. We got a great deal due to end of year pricing and we were treated with respect. More

I worked with Lee Brown on the phone prior to visiting the dealership and he was most helpful in finding the mini van that we wanted. We had two vehicles to trade and we felt Honda of Concord was fair wi the dealership and he was most helpful in finding the mini van that we wanted. We had two vehicles to trade and we felt Honda of Concord was fair with trade values and in helping us get into the vehicle we wanted. Chris Ijames, in finance was fantastic. Very personable and he made the whole car buying experience not so painful! I would recommend honda of concord to anyone looking for a new or used vehicle. More

Lee was very professional and helpful. He helped us with a used car that was in our price range and did not pressure us into purchasing something we probably could have afforded but would have put us in a b a used car that was in our price range and did not pressure us into purchasing something we probably could have afforded but would have put us in a bind down the road. The Civic is great! Very peppy engine and easy to get in and out of. Both my wife and I really like it and are very happy with our purchase. More

Tom Teiro was the salesperson who helped us and he did a GREAT job. He took time to explain the features in detail and answer our questions about the car. He knew his stuff and, if he wasn't sure, he found GREAT job. He took time to explain the features in detail and answer our questions about the car. He knew his stuff and, if he wasn't sure, he found out for us. I didn't feel pressured or rushed, which I did at other dealers. I wish every salesperson had the qualities of Tom. The manager Rick was much more rushed and not as customer-focused. The price I paid was somewhat higher than planned, but they did give me a good deal on my trade-in. This is the second car purchased at Hendrick cars of Concord and I would go back, but just remember not to rush through the buying experience. More

I purchased my very first car from this dealership. Amanda (my salesperson) made the whole experience efficient and she was very friendly and informative. I saw a car I liked online, called, and then s Amanda (my salesperson) made the whole experience efficient and she was very friendly and informative. I saw a car I liked online, called, and then she had the vehicle waiting when I came for a test drive. I ended up purchasing and the whole transaction took about 1.5 hours. I am very pleased with my Civic! More

This is the 4th vehicle we have purchased from this dealership. I used to hate buying a car, but this dealership makes it easy and enjoyable. dealership. I used to hate buying a car, but this dealership makes it easy and enjoyable. More

I was well greeted when get to honda of concord. Larry was all ears when I was explaining to him what I was looking for. I gave the rates based on what me and Larry talked about the price was more then I was all ears when I was explaining to him what I was looking for. I gave the rates based on what me and Larry talked about the price was more then I wanted to spend but i was not going to get what I wanted for any cheper.Everyone was very well with me they even cared my six mouth baby around for me and made me feel as if I was the only one that was there buying a car. I will tell all my friends and family that if they are looking for a honda to go to honda of concord because they have the best service in town. More

Mr. Lee Brown worked with pride and integrity, always prompt and excellent customer service. Overall, I met some of the other dealers who were very helpful. I would certainly recommend other people to prompt and excellent customer service. Overall, I met some of the other dealers who were very helpful. I would certainly recommend other people to come this dealer for those interested in buying a Honda. Thanks again for excellent service here. Yours truly, Sylvia More

Husband and I purchased 2012 CR-V. Mr. Lee Brown was a pleasure to work with, not pushy and knew every thing the vehicle was capable of and took his time to explain all of it. Even when the deal was done pleasure to work with, not pushy and knew every thing the vehicle was capable of and took his time to explain all of it. Even when the deal was done, Mr. Brown took the extra time to link our blue tooth to the vehicle and even offered to program our favorite radio stations...that is service! Wonderful place to to business. We had a great car buying experience. Thanks, The Butler's More

Dentis Shaw was a pleasure to work with. He listened and tried to smooth the process in a congenial way. Brian Emmerich was the opposite in that his job at hand was get the paperwork and move on. I believe tried to smooth the process in a congenial way. Brian Emmerich was the opposite in that his job at hand was get the paperwork and move on. I believe that Brian has to realize that $25000 is a large figure to some people and would be better off if he dropped his strictly business attitude. Explanination are a great tool. If Dentis and Brian would have switched places I would have left and looked for a YUGO dealer. One rule Honda Of Concord and Honda USA could have looked at that was the vehicle, a 2012 EX L V6 was previously purchased before and had a approx.100 miles on it and until the very end after the test drive and negotiations, I was told since it was used and .09 % finance was voided and also some of the lifetime warranty. I thought I was doing Honda of Concord and Honda USA a small favor by purchasing a USED 2012 vehicle and that they would in turn do the right thing. (THEY DIDN'T) All in all I would tell my friends to check everything out before the final negotations are concluded More