Honda of Concord

Great Experience! Thank you So Much Jennifer for Helping us with our purchase of or CRV. Your Knowledge of the different vehicles and three whole process of buying a ca Thank you So Much Jennifer for Helping us with our purchase of or CRV. Your Knowledge of the different vehicles and three whole process of buying a car made it such a great experience. We could be happier with our vehicle or our buying experience. We will definitely recommend you to our friends and Family!! Brian , We thank you to for your help. we could easily tell your management skills inspire your Staff to be as knowledgeable and helpful as possible!! More

Overall great customer service Robin and Kevin were amazing. Thoroughly impressed with her professionalism and level of communication. Thanks to Robin I got the car I’ve always want Robin and Kevin were amazing. Thoroughly impressed with her professionalism and level of communication. Thanks to Robin I got the car I’ve always wanted. I would recommend to everyone. Great customer service, I have no complaints. More

For a new honda Everything went well. Just took a lot longer then you may think. The only thing I did not like is the pushing on the extras. You will have people that Everything went well. Just took a lot longer then you may think. The only thing I did not like is the pushing on the extras. You will have people that by up all the extra packages at the end of the deal, but if some say no 2 or 3 times that should be it. You have the sale.. pushing to much may make people walk away all together. More

Honda of Concord I purchased my last car from Honda of Concord over the phone and was blessed with Robin to deliver my new car. A few weeks back we were in the market I purchased my last car from Honda of Concord over the phone and was blessed with Robin to deliver my new car. A few weeks back we were in the market for a car for our daughter.i went to my local dealer,PriorityHonda, because it was closer, looked at a car and dealt with a salesman and the sales manager, asked for a quote and a call back. They called me, lost my preapproval, eventually gave me an unreasonable quote for a payment and I decided to go back to Honda of Concord and Robin and finance manager Brian. I told Robin what I was looking for and she found us a car in less than a day, she found it, the perfect car, made sure it was in tip top shape and the found me the perfect financing. I never left the house, Robin met me at my home to sign the paperwork and the delivered the car to my parents home so we can surprise my daughter at Christmas. BEST customer service ever and I worked in the car business, this is unheard of, absolutely perfect experience, I will recommend them forever, so so super happy, what great folks!! More

Awesome First time buying and it was the opposite of what everyone has Always told me about buying from a dealership. Everyone was very friendly, polite, prof First time buying and it was the opposite of what everyone has Always told me about buying from a dealership. Everyone was very friendly, polite, professional, and overall a great group! More

Easy car buying experience This is my third car buying experience but by far the best. The staff was super friendly and attentive to my wants and needs. Robin especially went ab This is my third car buying experience but by far the best. The staff was super friendly and attentive to my wants and needs. Robin especially went above and beyond my expectations. I was never a Honda person but I give it all to the staff who made me fall in love with my new car! More

Customer Service Shacoya Richardson, has to be one of the top service advisors if not the top. I called to schedule an appointment and from beginning to end, the custo Shacoya Richardson, has to be one of the top service advisors if not the top. I called to schedule an appointment and from beginning to end, the customer service I experienced was outstanding. I was pleasantly greeted on the phone by Amber Dupree. Her voice was so pleasant and professional I requested to meet her in person so I could personally thank her for an outstanding job. I was assured by Ms. Richardson, that my visit wouldn't take long, and before I could start working good on my computer she came to let me know the work was completet and escorted me to my vehicle. I was accustom to going out through the service department, but Shacoya, had all my paperwork completed and my appointment over. Ms. Richardson, pays attention to detail and went above and beyond getting me back to my schedule as soon as possible. She's is very thorough in her work ethics, which is one of the main reasons I personally request her as my service advisor, and will not hesitate to postpone having my vehicle serviced so that I will receive the best customer service when I visit the dealership. Truly worth the wait! More

Excellent Sale The entire experience from salesperson to financing was excellent. Turn around time was within 3 hours from start to finish. Excellent buying experie The entire experience from salesperson to financing was excellent. Turn around time was within 3 hours from start to finish. Excellent buying experience. No issues & the checking credit first was an excellent idea. No wasting of anyone's time. More

Great First Car Buying Experience! This was my first time buying a car and I could not have asked for a better experience! Robin was very welcoming and helped ensure I walked away satis This was my first time buying a car and I could not have asked for a better experience! Robin was very welcoming and helped ensure I walked away satisfied with my new Honda. I highly recommend Honda of Concord for any one in the market for a new car! More

Tdunbar Very good experience with you today. I would refer others to you. No complaints with the dealership. Zachary & Bri love the car. Thank you! Robi Very good experience with you today. I would refer others to you. No complaints with the dealership. Zachary & Bri love the car. Thank you! Robin was great to work with! We drove 2 hours away and also my grandson ! More