Honda of Concord

Recently, we purchased a Honda Accord from this dealer. Right upon arrival, Jarrell met us graciously and asked if we were helped. Immediately my wife and I looked at each other and knew this is the salesp Right upon arrival, Jarrell met us graciously and asked if we were helped. Immediately my wife and I looked at each other and knew this is the salesperson we want to deal with. Jarrell was professional in his conversation and dealing with us and was not pushy at all. He answered our questions to the best of his ability and if uncertain, he sought assistance from his managers and came back with answers promptly. The we met Tim Monde, one of their business manager and what a lovely guy he was too. Professional once again in his dealings with us and never once did these gentlemen push or rush us in making a deal. Tim provided us with pro and cons of what extended warranty was beneficial for us and we truly appreciated his honesty. If only the paperwork is not lengthy when buying a vehicle, we would have been out in less than an hour. A dealership with genuine staff makes a world of difference and Jarrell and Tim made that for us. I would strongly recommend them to anyone heading to Honda of Concord for their next vehicle buying experience. More

I just bought a brand new 2012 Honda Accord from Honda Cars of Concord and I couldn't be happier. They did not have the car that I wanted and the sales associate found exactly what I wanted and even deliv Cars of Concord and I couldn't be happier. They did not have the car that I wanted and the sales associate found exactly what I wanted and even delivered the car to me in Winston Salem where I live. More

Excellant dealership to work with. I have looked around at other Honda dealerships before making my choice as Concord. One of the best locations to works with at other Honda dealerships before making my choice as Concord. One of the best locations to works with More

Working with Larry Fowler at Honda of Concord is always a pleasure. He is very attentive and works to get you the best deal he can. We had an Accord lease that still had seven months to go, but Larry contact pleasure. He is very attentive and works to get you the best deal he can. We had an Accord lease that still had seven months to go, but Larry contacted us and said we could look at getting out of that lease early and getting another vehicle for the same monthly payment and with no additional money out of pocket. We got the new vehicle and Larry worked with Lee Thompson to get our payment to go DOWN!!! More

Very good experience, very courteous and polite. Excellent overall process. Very professionally handled. Promptly addressed all questions. Helpful with follow up. Lee was very responsive. Excellent overall process. Very professionally handled. Promptly addressed all questions. Helpful with follow up. Lee was very responsive. More

Very helpful, knowledgeable and kind. Enjoyable experience. Felt very comfortable. Henry did a great job and I'm very happy with my decision. I plan to return often. experience. Felt very comfortable. Henry did a great job and I'm very happy with my decision. I plan to return often. More

The people at the dealership were very friendly and helpful. Demetruis was very courtious and helpful and was very concerned about my buying experience.. He was very thoughtful and understanding.. helpful. Demetruis was very courtious and helpful and was very concerned about my buying experience.. He was very thoughtful and understanding... More

The salesmen that my wife and I dealt with were the best salespersonal that we have ever worked with. They were well informed about the cars giving us the most information about them. They were very friendl salespersonal that we have ever worked with. They were well informed about the cars giving us the most information about them. They were very friendly and were not pushy like some car salesmen we have dealt with in the past. I would recommend them and your dealership to anyone who ask me concerning buying a car. Sincerely, Jerry Hager More

I came in for servicing for the lock on my car. Mr Farris and Blaine provided an excellent good will adjustment thus providing great customer service. As I was leaving I had an opportunity to speak w Farris and Blaine provided an excellent good will adjustment thus providing great customer service. As I was leaving I had an opportunity to speak with Victor and Andrew in sales. I had no intentions of trading my car. Initially when Andrew and I talked, I gave him my budget concerns and he made every effort to meet them. I came away feeling very pleased, although over budget, because of the add-ons. I did forgo the $1800 installation of the navagation system as I will opt for a portable. I am now driving my 6th Honda all of which were purchased from the Hendricks dealership. I long for the time when I can get a pilot but it was very much out of my budget. Keep doing what you do best: providing excellent customer service by ensuring a customer's loyalty and satisfaction. Gloria J. Tiller More

As always the service I received was excellent. I came As always the service I received was excellent. I came in to have a recall issue resolve for my 2009 Accord and went home with a brand new 2012 Acco As always the service I received was excellent. I came in to have a recall issue resolve for my 2009 Accord and went home with a brand new 2012 Accord. I was offered a great deal thru the internet, by the sales department and inquired about it during my service visit. Henry Cooper followed thru and assured me that this offer was as good as it sounded. I took advantage of the offer and now my wife and I are very happy with our new Accord. More