Honda of Concord
Concord, NC
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Went to look/buy a Honda Ridgeline. Salesperson, Mike Mahan, was very helpful, knew ins and outs of vehicle. Test drove and began negotiation..traded in my auto...got a fair price. Pleasant experience, n Mahan, was very helpful, knew ins and outs of vehicle. Test drove and began negotiation..traded in my auto...got a fair price. Pleasant experience, not the case at all dealers. Would highly recommend dealer and this salesman in particular. More
Sales experience was better than expected. The atmosphere and sales staff (Gerard & Daivid) treated as preferred customers and this was the first time we visited this dealership. No pressure and answered all and sales staff (Gerard & Daivid) treated as preferred customers and this was the first time we visited this dealership. No pressure and answered all of our questions. F&I also exceeded my expectations. I recommend this dealership. More
This was our first experience with Honda of Concord and it was a positive one. We called and talked with Tony. We told him what we were looking for. He located the car we were looking for in another sta it was a positive one. We called and talked with Tony. We told him what we were looking for. He located the car we were looking for in another state and called back with a price. The other dealer we talked with never called back. All the staff we had contact with were helpful, cheerful and professional. I would definitely recommend this dealership. More
Great dealership to work with. This is my second vehicle we have purchased with Honda of Concord and John Troxler. I would highky recommend both to any one. John is very easy to get a long with and really t we have purchased with Honda of Concord and John Troxler. I would highky recommend both to any one. John is very easy to get a long with and really tries to put himself into the customers shoes to try to make it a easy experience. Thats why we keep coming back. No hassel just straight to the point on getting the job done. Check him out. More
The customer service are good people,they try to get you The customer service are good people,they try to get you in and out, sometimes they are busy,but they do the best they can for the situation. Sales The customer service are good people,they try to get you in and out, sometimes they are busy,but they do the best they can for the situation. Sales person by the name Tom Teiro is really a good person to talk to, he will tell you what you want to know,he is very patient and doesn't push you into something you don't want just to get your money or business More
This most recent purchase was the 2nd vehicle we have gotten from Honda Cars of Concord. Stacy Hicks, our sales associate, listened to what we were looking for in the Pilot and was very knowledgeable of gotten from Honda Cars of Concord. Stacy Hicks, our sales associate, listened to what we were looking for in the Pilot and was very knowledgeable of the car and all its features. We are very pleased with our vehicle and the service that was given to us. Thank you Jim and Stacy Murray More
I had a great experience at this dealership. I was referred here by a friend who assured me I would experience everything that I did! They were not high pressure like you tend to believe salesmen wil referred here by a friend who assured me I would experience everything that I did! They were not high pressure like you tend to believe salesmen will be. I was able to test drive a few cars to find the one that was exact right fit. They made you feel comfortable, were friendly, and gave a great deal! I would highly recommend this dealership! More
Mike was outstanding!! I would recommend him to anyone looking to purchase a car. He made the process extremely easy with no haggling back and forth. I was in and out of the dealership within two hours. looking to purchase a car. He made the process extremely easy with no haggling back and forth. I was in and out of the dealership within two hours. In the future, I would return to Honda of Concord. More
I would like to take the time to thank Lee Brown for his awesome customer service. He was patient with my wife, my 3 year old, my 1 year old, and myself. They worked with us on our trade-in of our old car a awesome customer service. He was patient with my wife, my 3 year old, my 1 year old, and myself. They worked with us on our trade-in of our old car and really gave as a good price for the new car. Tony Montana was great in the email communication before and after the purchase. I work in customer service and it was nice to be on the receiving end of good service, thank you very much. Goins Family More
All that seemed to matter here was to get the sale. I did alot of research before going to honda of concord to be ahead of the game. I was lied to several times and pushed through the whole process bein did alot of research before going to honda of concord to be ahead of the game. I was lied to several times and pushed through the whole process being asked to sign things which I was not explained. The vehicle was listed as a certified pre owned and been through a 150 point inspection and having the remainder of the 7 year/100,000 mile powertrain warranty. Well this all changed when it came time to sign all the paperwork. The warranty had to be purchased separately along with the certification. I asked them why was it advertised with warranty and pre owned certification. Their answer was that the advertising was a little misleading. Then I only had the vehicle two days and the air conditioning did not work and the check engine light came on. Overall I did not fill confortable about my purchase and service at Honda of Concord. I was just another number for them. More