Honda of Concord
Concord, NC
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4TH Car Purchase This is the forth car in 10 years we have purchased from Honda of Concord and we always get the best service from them. Rosalee Hix was so patient and This is the forth car in 10 years we have purchased from Honda of Concord and we always get the best service from them. Rosalee Hix was so patient and understanding. It took me forever (3 trips to the dealership) to figure out which model and color. Brian in finance has helped us with 2 previous purchases and is always looking out for our best interest (rate? Look a finance joke. Brian will get it ). I would not hesitate to purchase from them again and highly recommend them. More
Excellent buying experience. I was very impressed with my most recent car buying experience at Honda of Concord. I traded my Jeep Wrangler in on a very nice Honda Civic. I am I was very impressed with my most recent car buying experience at Honda of Concord. I traded my Jeep Wrangler in on a very nice Honda Civic. I am already very pleased with the car. However, I was especially pleased with the car buying process and experience. The process was smooth and efficient. Mr. Black found the vehicles that I was interested in, in a very timely manner. After test driving the first vehicle I knew that it was the one. Mr. Black made the appraisal of my trade in super easy and made getting me into a new ca seamless. Mr. Black was kind, courteous, and a pleasure to work with. At no point did I feel rushed to make a decision, but at the same time I never felt that any of my time was being wasted. Mr. Black did an outstanding job all the way around and my opinion of used car salesman has forever been changed. Mr. Black got all of the ducks in a row and made sure everything was squared away before taking me to see Mr. Leader who made the finalizing of the car buying process super smooth, easy to understand, and highly efficient. I highly commend both Mr. Black and Mr. Leader for their exceptional customer service and the evident care that they exude for the customer. Mr. Black and Mr. Leader are to be commended by their supervisors for their exceptional performance and work that they do. I will recommend Honda of Concord to potential buyers and will specifically recommend that potential car buyers have their car buying experience handled by Mr. Black and Mr. Leader. Mr. Black and Mr. Leader are assets to their organization. Thank you for making it a smooth and easy transaction. More
Amazing service! The staff was friendly and listened to what I wanted. Glad I went there to purchase my car! Garrett found a great civic for me and David gave me a gre The staff was friendly and listened to what I wanted. Glad I went there to purchase my car! Garrett found a great civic for me and David gave me a great deal! More
Great,Prompt thourough assistance with my purchase I emailed at first once I saw the car on the internet. Tim Black called me right away to answer any wuestikns I had. Because I could not see the car h I emailed at first once I saw the car on the internet. Tim Black called me right away to answer any wuestikns I had. Because I could not see the car he personally went over the car whole I sas on the phone looking for any blemishes and describes his thoughts of the vehicle. When I arrived his dicription was accurate and I was very pleased. More
The Easiest Thing That I've Done Lately I knew the type of vehicle, Nissan Altima Coupe, that I wanted. At the suggestion of my coworker, I contacted Honda of Concord. The first car that I w I knew the type of vehicle, Nissan Altima Coupe, that I wanted. At the suggestion of my coworker, I contacted Honda of Concord. The first car that I went to look at was at Honda of Concord & had quickly sold. I actually chased 3 down to no avail. I went back to look at another but it wasn't the color that I wanted. The salesman mentioned that they had taken in another but it had not been listed on their site. He showed it to me in the detail department & I knew it was exactly what I wanted. That was last Wednesday. Thursday the financing went through, I signed the papers on Friday. The salesman, Patrick Ellis, suggested letting them do some further detail and cleaning. I picked it up today and it was more beautiful & perfect than I expected! With helping my elderly parents, a totaled car & working, this truly was the easiest thing that I've done in the last 3 weeks. More
Great new car buying experience My first new car purchase was with Garrett Benton at Honda of Concord. My overall experience was great, Garrett was very thorough and responsive. Beca My first new car purchase was with Garrett Benton at Honda of Concord. My overall experience was great, Garrett was very thorough and responsive. Because of my work schedule I could not come into the dealership for discussions, Garrett went above and beyond to do business with me. Once I was ready to come in and finalize the paperwork, I was in and out in 2 hours. The entire process was smooth and hassle/haggle free. I would highly recommend anyone looking to buy a Honda to give Garrett a call at Honda of Concord. More
Friendly and easy I went in prepared and they cut to the chase as I wanted. Everyone was very nice and I was able to get my car without wasting a whole day. I went in prepared and they cut to the chase as I wanted. Everyone was very nice and I was able to get my car without wasting a whole day. More
It was awesome Joy Spencer made sure I understood everything about the car I was getting she made feel important to them and working with me so can get the car Joy Spencer made sure I understood everything about the car I was getting she made feel important to them and working with me so can get the car More
Best car buying experience! My husband had a wreck that totalled his car that he was crazy about. We were able to find one exactly like it at the dealership. It was in great cond My husband had a wreck that totalled his car that he was crazy about. We were able to find one exactly like it at the dealership. It was in great condition and at a fair price. Our sales person Brandon Lawyer, did a great job as well as the finance manager. We found the car we wanted at the price we needed along with all the extra perks that come along with purchasing from Honda of Concord. More
Wonderful Experience I've been buying Honda automobiles since 1978, so I know the quality of the product and I am brand loyal. This was by far the most pleasant experienc I've been buying Honda automobiles since 1978, so I know the quality of the product and I am brand loyal. This was by far the most pleasant experience that I have had with a new car purchase in several years. My salesperson, Gerard ApaDula is one of several individuals who made this experience very pleasant. Gerard is highly professional and extremely knowledgeable of his product line. He treats his customers with respect, and listens to what they say. It was not very long before I had two options in front of me to consider. Payment amounts were not discussed during the entire transaction. It was really geared to my personal needs. Gerard wanted to ensure that he had helped me select the correct vehicle, and I appreciated that. Of course I did my homework before going to the dealership, so I knew the value of my trade. I also had a True Car certificate, so I knew what they could do from a numbers perspective. The numbers were dead on, and to my surprise far better than I had expected, so there was no "Haggle". It was pretty much "One and Done". The sales manager Shane Purser was very courteous and spent some time getting to know me, which I really appreciated. He came over to close the deal that was negotiated. The finance specialist, Ted Johnson ensured that all of my needs were met and presented me with several options to consider. Nothing was "High Pressure", but was very relaxed and very professional. If you are looking for a extremely positive stress free professional car buying experience, then give Gerard a call. He is by far the best salesperson that I have ever worked with, period. I will return for another purchase from him without hesitation. I believe that when you treat people with respect, they will in turn treat you with the same respect. It is the very foundation that I strive to build all of my relationships upon...Thank you again for very positive experience ! DJE More














