Honda of Concord

Great Car Service - Ride to Work Service STINKS!!! Attentiveness to customer and service to vehicle were great. But I cannot give the best rating because the ride to work service was extremely poor. Attentiveness to customer and service to vehicle were great. But I cannot give the best rating because the ride to work service was extremely poor. Not only did I have to wait 30 minutes for the rider van to show up... when the vehicle arrived I was the only one waiting and I cracked the door to ask if this was my ride which resulted in a nasty look before response 'yes'... then I provided my destination and was told to wait... then others got in the vehicle and he started taking their information... although my destination was only 7 minutes away, the driver said the was going to a much further destination first because that person was waiting longer (longer than the 30 minutes I waited?) and he was dropping people off in the order that he got the requests. I understand first come first serve to get into the van, however from there it should be closest first followed by a 'circle' route which would be fair to clients and get the vehicle back to the shop to pick-up more clients much faster. I refused the ride which would have taken an easy 40 minutes. By the time the vehicle returned, 1 1/2 hours after my arrival, my vehicle was ready. I lost 2 hours of work due to the extremely poor rider service offered. More

Great experience Brad at Honda of Concord really made my experience great. He was professional, courteous and prompt in answering my questions. Can’t say enough. We hi Brad at Honda of Concord really made my experience great. He was professional, courteous and prompt in answering my questions. Can’t say enough. We highly recommend dealing with Brad. We service both our car at Honda of Concord. Will not go anywhere else. More

From start to finish awesome service. I always have a great experience when I come in and Isaac helps me. He gives a good breakdown of everything and helps you understand what's going on w I always have a great experience when I come in and Isaac helps me. He gives a good breakdown of everything and helps you understand what's going on with your car. More

Awesome Fantastic and fast service. Taylor was beyond fantastic and courteous l. Happy with how the service went and look forward to going back for my next se Fantastic and fast service. Taylor was beyond fantastic and courteous l. Happy with how the service went and look forward to going back for my next service More

Great experience Our purchase of a new CR-V was great. Robin Owen's was very effective in pointing out all of the new features in the vehicle, going into great detail Our purchase of a new CR-V was great. Robin Owen's was very effective in pointing out all of the new features in the vehicle, going into great detail before we left. More

Great Service I had a excellent experience at the dealership. They took in my car as soon as I arrived. The service managers were very courteous and friendly when I had a excellent experience at the dealership. They took in my car as soon as I arrived. The service managers were very courteous and friendly when I got out of my car. At the end of my visit, when it time to pay and leave, my service manager caught a mistake in the cost for the oil change, and got it corrected. I felt good about that because I felt like she was looking out for the customer. Great experience all the way around! More

REALLY GOOD EXPERIENCE EVERYONE THERE WAS GENUINELY INTERESTED IN GETTING ME WHAT I NEEDED. LARRY FOWLER WAS MY SALES REP AND CAME RECOMMENDED. THAT TURNED OUT TO BE TERRI EVERYONE THERE WAS GENUINELY INTERESTED IN GETTING ME WHAT I NEEDED. LARRY FOWLER WAS MY SALES REP AND CAME RECOMMENDED. THAT TURNED OUT TO BE TERRIFIC More

Joy Is Fantastic! Joy is nothing but fantastic, patient and superb! She really helped me find the perfect car with the perfect payment exactly in my budget range! She i Joy is nothing but fantastic, patient and superb! She really helped me find the perfect car with the perfect payment exactly in my budget range! She is super patient with picky customers (I am one of those picky customers) and she is very knowledgeable. She is simply put.. an awesome sales person to work with! You definitely won’t regret working with her with your next vehicle purchase! More

Repair Auto door locks were malfunctioning. Service diagnostic was correct and system was repaired with the replacement of one actuator. Other routine ma Auto door locks were malfunctioning. Service diagnostic was correct and system was repaired with the replacement of one actuator. Other routine maintenance was preformed while in the shop. All work was completed timely. Service representative kept me informed for all aspects of the work completed. More

Very friendly and helpful could not ask for a better place Honda do a good everyone is sooo nice. They are very professional, and they try to get you in and out. You get the best of service. Honda do a good everyone is sooo nice. They are very professional, and they try to get you in and out. You get the best of service. More