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Honda of Concord
Concord, NC
5,507 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 01, 2017
Went in for a test drive I went in to get a new Honda Accord and Jim was very helpful explaining all the new features and options in different trim levels. He is very well inf I went in to get a new Honda Accord and Jim was very helpful explaining all the new features and options in different trim levels. He is very well informed about the car and took me on a very good circuit to test drive. I would definitely recommend Jim! More
by Ashish Bania
Employees Worked With
Jim Doyle
July 24, 2017
Went into look, ended up buying Went in to look at the new Accords and Pilots. Arrived around lunchtime, place was busy. Was greeted by Gerard Apadula. We told him the stock #'s w Went in to look at the new Accords and Pilots. Arrived around lunchtime, place was busy. Was greeted by Gerard Apadula. We told him the stock #'s we we're interested in, simple enough. He retrieved the keys, got a copy of license, and sent us out for a test drive without the normal "high pressure" tactics of the sales rep riding with you. When we made our mind up that we'd make a trade if we could work the numbers out, he answered all questions about the features and took his time with us. Never once did he pressure us, only assuring us it was too hot and too busy to play the back and forth numbers game. He kept stating he'd put us dead on the money and he did. He come back with a trade appraisal which was close(approx.. $1000 apart from what we needed for the trade in) Told him where we needed to be, he come back and got there. No haggle, no hassle. I was reasonable and fair and was treated the same way. A fair trade in allowance along with a fair price on the new car always makes the sale a lot easier! He then introduced us to Ryan Crist, Business Manager to handle the financing aspect. Ryan was also great, taking his time explaining to us the different warranties available as well as prepaid maintenance plans. He also didn't pressure us into anything.....just explained, answered questions and presented what each warranty/maintenance option would do to the monthly payment. He also made sure we received the Super Preferred Rate from AHFC, a huge plus!!! Great price, even better %, and fair pricing is all I could ever expect from a new vehicle acquisition. These guys are definitely a standout bunch of people and made the extra drive well worth it. Definitely recommend this dealership for anyone in the market for a vehicle. More
by Andrew
Employees Worked With
Ryan Crist, Gerard Apadula
July 18, 2017
Great service As soon as we stepped on the lot and saw what we wanted Marcos Santana came up with great service got us the accord we wanted. Very happy and satisfie As soon as we stepped on the lot and saw what we wanted Marcos Santana came up with great service got us the accord we wanted. Very happy and satisfied with the service outstanding. Honda of Concord you Rock More
by Jones67
Employees Worked With
Brian McDaniel, Marcos Santana
July 15, 2017
Amazing and seamless. Easiest and best car Buying experience It was so simple. Joy was amazing to work with and such a big help. She went over and above to make our experience the best. Can't wait to buy another It was so simple. Joy was amazing to work with and such a big help. She went over and above to make our experience the best. Can't wait to buy another car from her again in a few years! More
by Trout, Courtney
Employees Worked With
Joy Spencer
July 15, 2017
TimBo Black will have you back! If you are looking for the friendliest down-to-earth Car sales consultant, TimBo Black is your guy. Best car buying experience! He is serious If you are looking for the friendliest down-to-earth Car sales consultant, TimBo Black is your guy. Best car buying experience! He is serious about the customer experience. He will take the time to get to know you & not just throw you a bunch of fluff. Remembered our entire families names without neededing a reminder. Treated our daughter like she was a special guest. Included her in the experience & made it an enjoyable experience for all of us. Certainly would buy another car from him. He enjoys his job & it was very evident. He was there till 9:00pm on A Friday evening with us & we never felt rushed out the door. Thanks Tim for a great family car buying experience. More
by Iamjellen
Employees Worked With
Tim (TimBo) Black
July 13, 2017
go see marcus Thanks to Marcus for helping us with our purchase. Great experience. we purchased over the phone and he had the vehicle ready for pickup on time and p Thanks to Marcus for helping us with our purchase. Great experience. we purchased over the phone and he had the vehicle ready for pickup on time and presented it perfectly. More
by KN
Employees Worked With
Marcos Santana
July 09, 2017
Go See TimBo! I recently moved to the area and my lease was coming to an end. I met TimBo Black at the Honda of Concord dealership and the experience was surprising I recently moved to the area and my lease was coming to an end. I met TimBo Black at the Honda of Concord dealership and the experience was surprisingly pleasant! I was in a new Civic Hatchback in two hours! TimBo was accommodating, friendly, and efficient. He didn't "sell" me or "mansplain" car functions. His service is superior and I will definitely return to him for any car needs. Kevin Murphy (business manager) had the paperwork ready in minutes. He explained everything clearly and was very good to work with. Thank you! More
by TBarnes
Employees Worked With
Tim (TimBo) Black, Kevin Murphy
July 06, 2017
Timely and Attentive TimBo and everyone involved did all they could to get us the best deal possible. Advised us on various options available that best fit our needs and w TimBo and everyone involved did all they could to get us the best deal possible. Advised us on various options available that best fit our needs and went above and beyond to meet those needs in the end with no hassle friendly service. More
by NK
Employees Worked With
Chris Ijames, Tim (TimBo) Black, Chris Cook, Ted Johnson
July 06, 2017
Great experience with TimBo, Ted,& Kevin. They wanted the business and it showed. Have always enjoyed doing business at Hendrick dealerships (Honda & Jeep). Look forwa with TimBo, Ted,& Kevin. They wanted the business and it showed. Have always enjoyed doing business at Hendrick dealerships (Honda & Jeep). Look forward to continuing the be relationship! More
by HH
Employees Worked With
Kevin Murphy, Tim (TimBo) Black, Ted Johnson
July 04, 2017
We Felt Like Family I came here to put in some good words for Tom and I'm not at all surprised by all of the positive remarks. This is our second car purchased from Tom o I came here to put in some good words for Tom and I'm not at all surprised by all of the positive remarks. This is our second car purchased from Tom over 5-6 years and we will keep coming back. Tom truly looks out for your best interest. He will find out what your wants and needs are and will go above and beyond to deliver what your looking for and for a great deal. He was great with our kids every visit and we always felt at home (kudos to the dealership as well - top notch). Closing the deal and signing the paperwork was by far the most stress-free experience I have ever seen when purchasing a car. I don't know if Tom set it up that way or if it's standard for the dealership, but Anthony explained everything and made sure the process was smooth. Absolutely no attempted add-ons, not one! I've been truly frustrated by the high pressure at other dealerships during the final paperwork stages and was really dreading it. But nothing to worry about! This was actually a great car buying experience which I have not had in a long time. Please see Tom if you want the same. -Jimmy More
by Jgamerts
Employees Worked With
Anthony , Tom Teiro
