Honda of Concord

Exceptional Treatment Our recent visit to Honda of Concord was nothing short of exceptional. From the minute we walked into the dealership and met Robin Owens and she educ Our recent visit to Honda of Concord was nothing short of exceptional. From the minute we walked into the dealership and met Robin Owens and she educated us on the Pilot and took us on a test drive. It was clearly obvious she was passionate about her job and her knowledge and expertise on the Honda Pilot was incredible!!! Sales Manager Chip Olin who worked with us and Robin was also a true professional who did his due diligence in working out our purchase of a 2016 Pilot, and continued to scour the shipping information to track down the vehicle we were interested in. He was able to get the vehicle from another dealership and we were able to take delivery almost a month earlier than anticipated. When Chip was away for a few days on vacation, Shane Purser filled in and was also great to work with in Chip's short absence. Chris Ijames who handled the financing was an absolute genius at helping us through all the paperwork and working with us to get the best loan rate that was available and was great to work with, a true professional. Robin spent time with us after the car arrived at the dealership showing us all the bells and whistles on the Pilot so we felt absolutely comfortable when we got in and drove it off the lot. Austin Miller also was a tremendous asset as we sat in the car and worked through the electronics, phone pairing, radio functions, etc. All in all, the whole experience was great. We've purchased Tundra's over the years from their sister (Toyota) dealership and had always had a very rewarding experience and our experience at Honda of Concord was really exceptional. Robin, Chip, Shane, Chris and Austin are outstanding representatives and made what can sometimes be a very demoralizing experience into one that was virtually painless. Honda of Concord is blessed to have employees who are not only true professionals and love what they do, but they convey that passion to customers by making them feel like part of a family. More

excellent a very professional dealership and Joy our sales consultant was excellent, informative and low-key. could not have been a better experience for us. f a very professional dealership and Joy our sales consultant was excellent, informative and low-key. could not have been a better experience for us. felt confident about jour purchase. More

Good and fast service They have very good agents who can finalize the deals within 2hours. I bought a new accord and was out with my new car within 3 hours with all the pap They have very good agents who can finalize the deals within 2hours. I bought a new accord and was out with my new car within 3 hours with all the paperwork done. More

Thanks Tim made our car buying experience very pleasant. He was informative and helpful in selecting a good safe car for our daughter. The entire process w Tim made our car buying experience very pleasant. He was informative and helpful in selecting a good safe car for our daughter. The entire process was great. More

Robin Owens is the WORLDS BEST sales rep!!! Robin Owens, Sales Rep at Honda of Concord, just put me in my 3rd Honda! I have been leasing from Honda over the past 6 plus years since I'm back in Robin Owens, Sales Rep at Honda of Concord, just put me in my 3rd Honda! I have been leasing from Honda over the past 6 plus years since I'm back in school for medicine. I've asked Robin to work with me on multiple occasions to meet my needs/budget, and she has every time. Robin truly cares about her clients, and always comes to find me when I come in for routine service on my car. If you are looking for a rep who is enthusiastic, knowledgeable, friendly, fair, and passionate about what she does, then ask for Robin Owens when you get to Honda of Concord. She's the best of the best! More

Great Service Bought ny first car here this past weekend and it was a great experience. I am more than happy in confident in my decision with the help of Timbo Blac Bought ny first car here this past weekend and it was a great experience. I am more than happy in confident in my decision with the help of Timbo Black, who is an exceptional salesman!! More

great service and professionality this is my third Accord in three years. I have always been pleased by the professionality of the salesman i dealt with. very accurate, patient, knowle this is my third Accord in three years. I have always been pleased by the professionality of the salesman i dealt with. very accurate, patient, knowledgeable, kind and honest. More

Awful customer service Came to look at new 2016 CR-V. When I was approached and asked if I could use help I replied with a yes. Unbelievably rude and made me feel like she w Came to look at new 2016 CR-V. When I was approached and asked if I could use help I replied with a yes. Unbelievably rude and made me feel like she was doing me a favor. So I left and bought a brand new 2016 CR-V touring from honda of Greenville More

Great Experience My husband and I saw a car we liked online and contacted Garrett Benton to setup a time to view the car. He had the cay waiting on us when we arrived My husband and I saw a car we liked online and contacted Garrett Benton to setup a time to view the car. He had the cay waiting on us when we arrived and the entire process was quick and easy to do. This was our first purchase from a Hendricks dealer, and we were very satisfied. Our finance manager, Lester Leader, was very knowledgeable and personable as well. We would highly recommend this dealership to anyone looking for a new or pre-owned car. More

Great Experience, Shopping Hendricks from now on I went in a dealt with Robert Beasley. This was probably one of the best dealership/car buying experiences I have ever had. I strongly recommend seein I went in a dealt with Robert Beasley. This was probably one of the best dealership/car buying experiences I have ever had. I strongly recommend seeing Robert. I will never buy from another dealership outside of Hendricks again. More