
Honda of Concord
Concord, NC
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I rate this dealership with the rating because I dealt with four (4) different dealership. The Honda CRV that I purchase what st the price that I want to pay and their was no extra prices that was includ with four (4) different dealership. The Honda CRV that I purchase what st the price that I want to pay and their was no extra prices that was included. The salesperson knew his job and was very helpful through out the purchase. A very welcome experience. More
The salesman, Jeff Hamm was very friendly and courteous. I told him exactly what I wanted and he showed me only the car based on what I asked her. He didn't try to force me into any other options that didn' I told him exactly what I wanted and he showed me only the car based on what I asked her. He didn't try to force me into any other options that didn't fit into what I asked for. He was courteous and knowledgeable and provided me with a great experience. Tim Monde, Business Manager looked into finance options that would fit my situation and provided me with the best option that was unique to my finance situation. He was courteous and very knowledgable. While I waited Perry,another salesman was very friendly and ask if I needed anything while my salesman was awaiting approval and the entire staff was very warm and welcoming. I would recommend this dealership to anyone. This was a great experience! I am very satisfied customer with my sales and financing experience. More
So, crazy story... I was on my way to the dealership for a standard oil change and tire rotation. A few minutes before my appointment I received a phone call from Mike. Mike informed me that they had some r a standard oil change and tire rotation. A few minutes before my appointment I received a phone call from Mike. Mike informed me that they had some really awesome deals going on and he could run some numbers for me while I was at the dealership. Truthfully, I thought "yeah right, I am NOT buying a new car"! ...Especially since I just bought one from from them 2.5 years ago (also a very pleasant experience). Well, I ended up eating my words because they made me an offer I could NOT turn down!! The customer service was phenomenal-from the phone call to the handshake before I drove away. They were professional and patient and extremely helpful!!! I am one to be really annoyed by pushy and arrogant people and this Honda dealership is the EXACT opposite of that! I ended up driving off in a brand new Accord (right off the show room floor!!!) and with a smile on my face! If there were a 10 on the satisfaction and rating scale THAT is the score they would receive... Henry even took my old car to the back to have my residential parking decal removed so that it could be placed on my new car! Mike took my cd's out of the disc changer and placed them in my new one... I am a stickler for the little things and this Honda team impressed me all around!! It doesn't get any better than that! More
Honda of Concord employees from top to bottom work very hard to make my visits very pleasant. They are very professional and nice. Victor Rizk was very professional working with me. I will recommend Honda hard to make my visits very pleasant. They are very professional and nice. Victor Rizk was very professional working with me. I will recommend Honda of Concord to everyone. More
Sales representative helped us find the vehicle that met our needs in the price range we looking for and they made it easy for us to take the vehicle home that same evening. They offered a competitive loan our needs in the price range we looking for and they made it easy for us to take the vehicle home that same evening. They offered a competitive loan rate, and resolved a service issue that came up. More
BAIT AND SWITCH- I requested a quote for a new car, Perry said they had the car on the lot and quoted me a price BEGGING Me to come in before they closed that evening to "make a deal." I didn't see the car a said they had the car on the lot and quoted me a price BEGGING Me to come in before they closed that evening to "make a deal." I didn't see the car available online, so I wasn't quite sure they would have it but I drove the hour it took to get there just to learn that I was right. They did not have the car I requested, they had the next model up. He told me the quote he gave me was for a different car that they did not have. Neither Perry or the manager would make this right even though I was told one thing and when I got there shown another. BAIT AND SWITCH. BAD BUSINESS- I will Never use this dealership again. More
I recently bought a 2012 Honda CR-V from the Honda of Concord Dealership. This was my second time buying a car, and the first time spending more than $8,000 for a car. So I was very nervous and a bit re Concord Dealership. This was my second time buying a car, and the first time spending more than $8,000 for a car. So I was very nervous and a bit reluctant to make such a big decision. Tom Teiro took time to look at several cars with me, making my decision very easy and with no regrets. I am very pleased with my car and the great customer service I received from Tom and all the Honda of Concord employees I dealt with. More
I had the pleasure of working with Yolanda and Brian who made sure I left more than satisfied. There was a slight misunderstanding when I went in initially to purchase a car, but Yolanda worked diligently made sure I left more than satisfied. There was a slight misunderstanding when I went in initially to purchase a car, but Yolanda worked diligently and efficiently to ensure I had everything I was looking for, even if that meant having the car of my dreams transferred in from out of state. Brian from the finance department worked extra hard to make sure my payments were affordable and I was able to leave with an even better deal than the one I was initially presented with. I am completely satisfied with the efforts of everyone involved! They both went above and beyond and made me feel as if my happiness and satisfaction were there priority. I would recommend this dealership time and time again. Thank you to everyone for an awesome experience! Chambria B. More
My wife and I are getting ready to start a new family. We wanted a vehicle that had some newer technology as well as a warranty. Kristin and Honda of Concord went above and beyond to find the exact vehic We wanted a vehicle that had some newer technology as well as a warranty. Kristin and Honda of Concord went above and beyond to find the exact vehicle I wanted and were very negotiable with my trade. This is the 2nd car I have purchased from Honda of Concord in the past year and I highly recommend them. More