Honda of Concord
Concord, NC
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The people at the dealership were very friendly and helpful. Demetruis was very courtious and helpful and was very concerned about my buying experience.. He was very thoughtful and understanding.. helpful. Demetruis was very courtious and helpful and was very concerned about my buying experience.. He was very thoughtful and understanding... More
The salesmen that my wife and I dealt with were the best salespersonal that we have ever worked with. They were well informed about the cars giving us the most information about them. They were very friendl salespersonal that we have ever worked with. They were well informed about the cars giving us the most information about them. They were very friendly and were not pushy like some car salesmen we have dealt with in the past. I would recommend them and your dealership to anyone who ask me concerning buying a car. Sincerely, Jerry Hager More
I came in for servicing for the lock on my car. Mr Farris and Blaine provided an excellent good will adjustment thus providing great customer service. As I was leaving I had an opportunity to speak w Farris and Blaine provided an excellent good will adjustment thus providing great customer service. As I was leaving I had an opportunity to speak with Victor and Andrew in sales. I had no intentions of trading my car. Initially when Andrew and I talked, I gave him my budget concerns and he made every effort to meet them. I came away feeling very pleased, although over budget, because of the add-ons. I did forgo the $1800 installation of the navagation system as I will opt for a portable. I am now driving my 6th Honda all of which were purchased from the Hendricks dealership. I long for the time when I can get a pilot but it was very much out of my budget. Keep doing what you do best: providing excellent customer service by ensuring a customer's loyalty and satisfaction. Gloria J. Tiller More
As always the service I received was excellent. I came As always the service I received was excellent. I came in to have a recall issue resolve for my 2009 Accord and went home with a brand new 2012 Acco As always the service I received was excellent. I came in to have a recall issue resolve for my 2009 Accord and went home with a brand new 2012 Accord. I was offered a great deal thru the internet, by the sales department and inquired about it during my service visit. Henry Cooper followed thru and assured me that this offer was as good as it sounded. I took advantage of the offer and now my wife and I are very happy with our new Accord. More
We had a great experience at Honda of Concord. We drove over an hour to just look around and we ended up driving a CRV home. Dawn, our sales person went over and above to try to get us in a vehicle. She wa over an hour to just look around and we ended up driving a CRV home. Dawn, our sales person went over and above to try to get us in a vehicle. She was very polite & patient and tried everything to help us. We had had a very different experience with a local dealership. I would definitely send my friends & family to Honda of Concord. More
Even though they did not have the car we really wanted, they worked with me to get the price down to something affordable and capable of fitting into my budget. The salesman, Stacy, was personable and frie they worked with me to get the price down to something affordable and capable of fitting into my budget. The salesman, Stacy, was personable and friendly. He gave my daughter and I plenty of his personal attention. More
This is a reture trip for me. I pruchased a 2011 Honda Civic bgut wanted to upgrade. Andrew Spatafore kept me informed as new incentives became available. The upgrade to the 2012 Honda Accord was effortle Civic bgut wanted to upgrade. Andrew Spatafore kept me informed as new incentives became available. The upgrade to the 2012 Honda Accord was effortless. I will be going back to Honda of Concord and Andrew for my next automotive purchase. More
I came to this dealership to look for a used car and was I came to this dealership to look for a used car and was met outside by Dentis Shaw. Dentis worked and looked to help me find what I was looking for I came to this dealership to look for a used car and was met outside by Dentis Shaw. Dentis worked and looked to help me find what I was looking for,but found out the car I wanted to see was in another state.He showed me a new Crosstour and it was a really beautiful car with everything I was looking for and more.Pricewise seemed a little more than I was comfortable with,but Dentis busted his "butt" to help work out a deal I could live with.Dentis helped me get a great trade in price on my vehicle and helped get the new car at a price I was comfortable with. Dentis Shaw is a professional in every sense of the word,and this dealership should be very proud to have him on their staff.Dentis answered every question fully and completely,and showed extensive knowledge of the Honda line of vehicles. This is probably the first time I have actually enjoyed a car buying experience.Everybody I delt with at Hendrick Honda was a pleasure to meet and deal with. Without the help and professionalism of Dentis Shaw this would probably not have been as easy as it was. He makes you feel comfortable and puts you at ease while doing everything that he can for you. Thank you Dentis, you helped turn a good day into a great day,and you know what they say..."It don't get no better than that" Thanks again, Richard Cothran More
My experience with Honda cars of Concord was excellent. I was looking for a certain model car with certain miles. The salesman (Andrew Spatafore) called me back i na couple of days and said he had a vehicle was looking for a certain model car with certain miles. The salesman (Andrew Spatafore) called me back i na couple of days and said he had a vehicle that suited my needs. He showed me the vehicle and, overall, my buying experience was exceptional. I would recommend this dealership to my colleagues. - Angela Margiotis More
This was my first time buying from Honda of Concord. I would return in the future and recommend friend/family to go as well. The sales staff is very friendly and professional. Jim is a great salesman, eas would return in the future and recommend friend/family to go as well. The sales staff is very friendly and professional. Jim is a great salesman, easy going and not pushy as some can be. Customer service is always important and Honda of Concord has the best customer service compared to other dealers I went to. Overall I enjoyed purchasing from Honda of Concord and would do so again. More