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Honda of Concord
Concord, NC
4,381 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,381 reviews
June 28, 2012
I love my new Honda Civic and I would recommend Honda of Concord to any of my friends/family who are looking to buy a new or used car! Concord to any of my friends/family who are looking to buy a new or used car! More
by snmills
Employees Worked With
Yolanda Williams, Yolanda Williams
June 28, 2012
I first time I visited honda of concord was about a month ago with the only thing in mind was "just looking" I met Tom Teiro and he took the time to go over each model and explained the features and benefit ago with the only thing in mind was "just looking" I met Tom Teiro and he took the time to go over each model and explained the features and benefits .he was very patient and answered all my questions. I did not feel any pressure to purchase that day. Since that first visit there. I had been to other dealerships looking at many different makes and models but the professionalism of salesman made me go back The team at honda of concord made my new car buying experience very pleasurable. I will recommend for anyone who is in the market for a new car More
by msmith1405
Employees Worked With
Tom Teiro, Tom Teiro
June 28, 2012
Went to dealership after being contacted several times by Jeff, who wanted to buy my old car (2008 Honda Accord). After a month of phone calls and emails, I went in expecting to be in a new car for a similar Jeff, who wanted to buy my old car (2008 Honda Accord). After a month of phone calls and emails, I went in expecting to be in a new car for a similar monthly payment and no money down (that's what I was told by Jeff). After spending 3 1/2 hours at the dealership, I was told I could put $4500 down and be in a similar price range. After it's all over with I do have a new car, but ended up putting money down and my car payment id over $100 more a month. I don't appreciate being lied to! I was also told that I was getting a great deal, the salesperson couldn't get a deal that good, and he wasn't making much money off the sale, YEA RIGHT!!! Typical car dealership. More
by samiame
Employees Worked With
Jeff Hamm
June 28, 2012
I had fixed an appointment with Larry Fowler to check out a used Civic but I turned up early and Jonathan Shapiro helped us out till Larry came to office. I had thought I would have to wait till Larry came b a used Civic but I turned up early and Jonathan Shapiro helped us out till Larry came to office. I had thought I would have to wait till Larry came but Jonathan got started with the trade-in process for my existing vehicle. Larry was very friendly and explained everything very clearly. He showed the car and the car fax report and answered our questions patiently. We went for a test drive and he was more than happy to explain details about the car. They gave us a good offer on the trade and a good price for the car we went there to buy. So it was an easy process. Larry and later Tim helped us get thru the paper work in no time. Tim explained all the papers we were signing and let us read thru whenever we thought of making sure. We weren't very sure if we wanted that car but folks at Honda of Concord made things very easy and the choice was obvious. It was a completely friendly and hassle-free experience. I have walked out of places because the folks were too pushy. I had thought of visiting a couple of other places but I was happy with the deal I got and by the end of the day I was an owner of (yet another)Honda Civic! A highly recommended dealership! More
by gaurav7582
Employees Worked With
3, Larry Fowler
June 28, 2012
We stopped by Honda of Concord to see if any new Honda Civics had come in. We had no intention of buying a car on this occasion. We found that one had come in that was exactly what we were looking for. Civics had come in. We had no intention of buying a car on this occasion. We found that one had come in that was exactly what we were looking for. Mr. Tate was very friendly, professional, and courteous, and answered all our questions. In just a few hours we were on our way home with our new car. Thank you! More
by jeffkimnoah
Employees Worked With
Barry Tate
June 25, 2012
Kristin was a pleasure to work with and listened to my needs. The dealership went above and beyond to fulfill my needs. Excellent experience! Kristin did not try to get me in a car I could not afford and needs. The dealership went above and beyond to fulfill my needs. Excellent experience! Kristin did not try to get me in a car I could not afford and listened to my specif requests. More
by Chhamilton
Employees Worked With
Kristin Lents, Kristin Lents
June 25, 2012
The overall buying experience with Jeff and Mark (Sales Manager) was great. Most of the negotiations, etc. were doing via email / phone (I live 45 minutes away) but that was good. When I came in, everyth Manager) was great. Most of the negotiations, etc. were doing via email / phone (I live 45 minutes away) but that was good. When I came in, everything was smooth (since it had all been negotiated before hand) -- and there were NO SURPRISES! Whee! No last minute changes, etc. Tim the finance guy was very nice and straight forward as well. The only negative was that we purchased a few after market add-ons (spoiler, pocket grips and side body molding) -- some of the parts weren't in stock (no biggie) but the spoiler was. Well, I should have figured out with all the high traffic in the place (it's a great open airy windowy place btw, looks great) that there was a delay. Egads -- it took service over 3 hours to install and clean the car. Ugh. If I would have known that ahead of time, I would have just waited until all the parts were in and scheduled them all to be done with an appointment (so that's a future hint/tip). I will say the spoiler looked great when done! I would highly recommend Jeff & team to others looking for a Honda! More
by sjm
Employees Worked With
Jeff Hamm / Mark Seymour
June 22, 2012
Please don't discredit this for your own good! I've disregarded negative reviews when the majority is positive, that's generally what I do. But PLEASE! If you are looking at getting a used car from t disregarded negative reviews when the majority is positive, that's generally what I do. But PLEASE! If you are looking at getting a used car from these people, HEED MY WARNING! So initially we looked at a 2005 Ford Focus which was shown in inventory. We were told the car was shipped from South Carolina that day and would be on the dealership lot. When we arrived, they had a Blue Focus out there for us to see...but it was a 2010 used car, with broken interior parts, and they wanted $17000 for it! Not a good start... After getting it straightened out that the car was in fact STILL in South Carolina, we decided we could get it brought up to the Concord store...for a fee. Problem is, it requires a deposit, and a promise of sale. If you sign that, you can't get out of the deal unless THEIR technicians see a fault with the car and can't repair it. See a problem with this? They wanted us to put in writing a seal that we would buy this car no matter what, without ANY pictures even up on the website and not even seeing the car? Are they crazy?! It didn't end there. The sales manager, David Neumann, then came out to interject his bit of knowledge. He then tried to pass off other cars on the lot for us to buy instead. A Mitsubishi, a VW, a derelict Toyota; tell me how these are a Focus? As an experiment, he suggested a VW Toureg. It was priced at $12000; he offered it for $7100. We took a look. One of the LCD displays was messed up on the dash, and other than that looked fine...until I took off the oil cap. SLUDGED INTO A BROWNIE! I seriously don't think the oil had EVER been changed in 125k miles. I voiced this as a concern, and David then tried to pass it off on me for $6500. ARE YOU TRYING TO INSULT ME?! I asked if the Focus arrived, and was sludged that bad, if they would consider that a mechanical issue, and they said NO! Even though I am a mechanic, it doesn't take one to know you HAVE to change the bloody oil! They said ANY car with that mileage will look like that. Um, NO! I have three Foci, all with over 100k miles on them, with oil changed every 7500 miles with regular Walmart oil, and they are SPARKLING CLEAN! They assume everyone is an idiot and exploit that fact. When attempting to clear up questions of the 30 day warranty, David arrogantly told our salesman to forget about ordering the car, as if to say we were too much trouble to bother with and weren't worth it, simply because we asked questions. To conclude the experiment, I told him since we couldn't see the car, there were no pictures, and the condition was unknown, the price on the Focus would have to come down a bit. He blatantly wrote us off without a forethought and showed us the door. First off, I want to say that our salesman, Perry, was PHENOMENAL! He answered all of our questions, and was very polite and understanding. The problems started when he brought out his arrogant manager David. I don't know how they sell ANY cars under this guy! First you try to dupe me into buying a garbage car, discount it by nearly 50%, but you won't budge $500 on the car I REALLY WANT? A word of warning: They will try to sell you a discounted car at an unbelievably good price to lure you in, think you're getting an amazing deal, and clear it off the lot. I guarantee you it will blow up on you within a year. I, MY FAMILY, MY FRIENDS, AND MY ASSOCIATES WILL NEVER BUY A CAR HERE! I hope Honda Cars of Concord doesn't have David on the clock too much...otherwise, anyone with any investigative and cautious nature will avoid this place like the plague! They've already lost eight grand from us for their (David's) bad attitude. More
by focallocal
Employees Worked With
Perry and David Neumann
June 21, 2012
I give Dentis and the dealership five stars!!!!! They were all fun, courteous, and excellent people to work with. I would recommend this dealership to all of my friends and family. I am very satisfied wi were all fun, courteous, and excellent people to work with. I would recommend this dealership to all of my friends and family. I am very satisfied with my purchase and would like to say thank you to honda of concord. More
by kddymed
Employees Worked With
dentis
