Honda of Concord
Concord, NC
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Husband and I purchased 2012 CR-V. Mr. Lee Brown was a pleasure to work with, not pushy and knew every thing the vehicle was capable of and took his time to explain all of it. Even when the deal was done pleasure to work with, not pushy and knew every thing the vehicle was capable of and took his time to explain all of it. Even when the deal was done, Mr. Brown took the extra time to link our blue tooth to the vehicle and even offered to program our favorite radio stations...that is service! Wonderful place to to business. We had a great car buying experience. Thanks, The Butler's More
Dentis Shaw was a pleasure to work with. He listened and tried to smooth the process in a congenial way. Brian Emmerich was the opposite in that his job at hand was get the paperwork and move on. I believe tried to smooth the process in a congenial way. Brian Emmerich was the opposite in that his job at hand was get the paperwork and move on. I believe that Brian has to realize that $25000 is a large figure to some people and would be better off if he dropped his strictly business attitude. Explanination are a great tool. If Dentis and Brian would have switched places I would have left and looked for a YUGO dealer. One rule Honda Of Concord and Honda USA could have looked at that was the vehicle, a 2012 EX L V6 was previously purchased before and had a approx.100 miles on it and until the very end after the test drive and negotiations, I was told since it was used and .09 % finance was voided and also some of the lifetime warranty. I thought I was doing Honda of Concord and Honda USA a small favor by purchasing a USED 2012 vehicle and that they would in turn do the right thing. (THEY DIDN'T) All in all I would tell my friends to check everything out before the final negotations are concluded More
Very pleased with my experience with Honda. They met my needs in a very timely manner and are very affordable compared to other comparable dealers. needs in a very timely manner and are very affordable compared to other comparable dealers. More
This was the first time I bought a car and it was an enjoyable experience, not alot of high pressure sales pitches, the staff was very knowledgeable and friendly. We are thoroughly impressed with this enjoyable experience, not alot of high pressure sales pitches, the staff was very knowledgeable and friendly. We are thoroughly impressed with this dealership. I would recemmend it highly. More
Dawn was awesome. She listened to our needs and we love our 2009 civic! She wasn't pushy and really wanted to help us find the perfect car. It was the best car buying experience. Thanks Dawn! our 2009 civic! She wasn't pushy and really wanted to help us find the perfect car. It was the best car buying experience. Thanks Dawn! More
This is an awesome dealer, we went to hickory first and what not happy with them but don't make a decision about Hendrick till you go to concord they are awesome and if they don't have what you want they w what not happy with them but don't make a decision about Hendrick till you go to concord they are awesome and if they don't have what you want they will make it work More
Gerrard was my salesman and he was awesome! I told him what I wanted and he did it, plus I walked away with a few extra accessories at a very minimal increase in my payment. He was friendly and seemed to what I wanted and he did it, plus I walked away with a few extra accessories at a very minimal increase in my payment. He was friendly and seemed to really care about what I wanted and what I could afford. I would most definitely recommend Honda of Concord and if you go - ask for Gerrard and tell him that I sent you! :o) Brian in the finance department was very nice and easy to work with. Explained everything in detail and answered all of my questions. Even found out that we are neighbors and (in South Carolina). I will probably even drive up to Concord to have the car serviced when it is needed. I love the Civic I bought. It's beautiful, classy, rides like a dream and it's affordable. You can't go wrong with these folks!! More
I went to Honda of Concord on Saturday to trade in my old lease for a new one. Again, I was very satisfied with the customer service from Robin Owens. She was great in helping me find exactly what I wanted lease for a new one. Again, I was very satisfied with the customer service from Robin Owens. She was great in helping me find exactly what I wanted for the price I wanted. This is the 2nd car I have leased from Honda of Concord and I plan on continuing to lease from there. They are great! More
I was looking for a new/used Honda Element, or a 2012 Tacoma; I was on the fence. Last Sat. I saw an ad online for a 2008 Honda, and drove down (126mi) to Honda of Concord. I wasn't in the best of mood Tacoma; I was on the fence. Last Sat. I saw an ad online for a 2008 Honda, and drove down (126mi) to Honda of Concord. I wasn't in the best of moods when I arrived and told myself if I got any of the all-to-common salesmen BS I would go next door and look at the Toyotas. Mr. Demetrius Parson, from the start, was everything I had hopped for but didn't expect to find: Polite, helpful,... and actually had a brain! Both he, and the Sales Manager (lost his name) answered my questions and got me the vehicle I wanted, for the price I wanted, without having to deal with the hassle of financing. They're even going to deliver my Element to me later this week at MY convenience. I will definitely be recommending these guys to other potential buyers. More
The overall experience was excellent! Lee Brown was very helpful & informative. I really appreciated the fact that I didn't feel pressured at any point during the purchase of my new vehicle. I would definit helpful & informative. I really appreciated the fact that I didn't feel pressured at any point during the purchase of my new vehicle. I would definitely recommend this dealership to my friends and family. More