Honda of Concord

My husband and I had a problem with our new Honda Accord. We went through customer service of Honda Cars of America with little satisfaction. Then we talked with the General Manager at our dealership and his We went through customer service of Honda Cars of America with little satisfaction. Then we talked with the General Manager at our dealership and his service personnel. Honda Cars of Concord were very helpful and courteous to us. They were very concerned about our situation with the car and help us resolve the issues. I would recommend this Honda Cars of Concord Dealership to anyone for their outstanding customer relations and service. I give this dealership and it's staff all 5's. It's important as a consumer that you have a voice and to be heard and this is a perfect tool for that. More

Kristin went out of her way to ensure that I was completely satisfied with my purchase. Once I got my vehicle home, I noticed one of the tires was damaged. (I purchased a used vehicle) She promptly completely satisfied with my purchase. Once I got my vehicle home, I noticed one of the tires was damaged. (I purchased a used vehicle) She promptly got with the service department and arranged for the tire to be replaced. Great experience! I would recommend Kristin and Honda of Concord. More

From the moment I arrived I was treated as though I was Jonathan's first and only priority. He listened to my needs, did a good job exploring all of the options he had to offer me that could meet those ne Jonathan's first and only priority. He listened to my needs, did a good job exploring all of the options he had to offer me that could meet those needs, and was patient and thorough in allowing me to drive them all and ask all of the important questions. The pricing, negotiating, and financing process was un-intimidating and comfortable, and it was very efficiently executed. The team here was knowledgeable, professional, and courteous. I would recommend Honda of Concord to anyone I knew was looking to purchase either a new or used vehicle. More

Made a appointment sales rep. Brock shores was a pleasure to deal with. He answer all my question went out of his way to make sure I was happy , I have bought cars before ,this dealership is one of the best to deal with. He answer all my question went out of his way to make sure I was happy , I have bought cars before ,this dealership is one of the best I've ever delt with no pressure I was very comfortable the service and finance dept was very helpful I would recommend any one looking for a car shop Honda cars of concord. Regards Robert M DeRosa More

Mr. Shapiro greeted my wife and I promptly. Listened to our concerns and what we were looking for. He walked with us looking at multiple used cars throughout the lot very willingly taking notes to do furth our concerns and what we were looking for. He walked with us looking at multiple used cars throughout the lot very willingly taking notes to do further research to meet our needs. When the initial search turned up fruitless based on what we originally wanted, he pointed out another car that while far exceeding our short term needs we originally were looking to satisfy, will more that adequately fill our long term needs. Through hard and fair negotiation we reached a deal satisfactory to both the dealership and ourselves and are happy with the purchase. Please note that I am a very tough reviewer and rarely give anyone a maximum rating for any criteria unless I am extremely impressed. For anyone to get higher than 'good' from me for any reason one needs to be extraordinarily impressive. More

Our experience with Concord Honda was great. Salesman was great. Brock was patient and not pushy. The rest of staff was very professional. We would highly recommend Honda of Concord. Kent Mashburn great. Brock was patient and not pushy. The rest of staff was very professional. We would highly recommend Honda of Concord. Kent Mashburn More

Drew, Kristin, & Brian were all Very friendly! I Drew, Kristin, & Brian were all Very friendly! I gave Quality of Work a good due to the error made with our deposit. We were told that there was Drew, Kristin, & Brian were all Very friendly! I gave Quality of Work a good due to the error made with our deposit. We were told that there was a fee if we put $5,000 on a credit card, so we said we would put $3,000 on the card and $2,000 by check. When we look at our credit card charges the next day the total $5,000 had been applied to our card. I had to get it resolved. I gave Price a good, because I feel I may have paid a higher price than the average price paid for the same car. More

Excellent customer service! Gerard Apadula was able to match the type/color of the vehicle I requested, and even kept in contact after the sale was completeted. match the type/color of the vehicle I requested, and even kept in contact after the sale was completeted. More

My husband and I bought a new Fit from Honda of Concord this weekend, and we couldn't have been happier with the experience. Tom was very friendly and helpful, and was not pushy at ALL - very impressive! H this weekend, and we couldn't have been happier with the experience. Tom was very friendly and helpful, and was not pushy at ALL - very impressive! He gave excellent advice and was very knowledgeable about the cars we were considering, while letting us make our decision with no pressure. The whole experience was amazingly pleasant - it was actually fun. The dealership is huge but everyone we encountered was friendly and helpful. More

The best dealer experience for buying a new car for me ever. Hassle free and the service was great! Would recommend Michael and Honda of Concord to anyone. ever. Hassle free and the service was great! Would recommend Michael and Honda of Concord to anyone. More