
Honda of Concord
Concord, NC
Filter Reviews by Keyword
By Type
Showing 4,399 reviews
For the first time in my life, I sat down to discuss buying a vehicle and felt heard. Nick paid attention to what I wanted, not how much commission he could make, and did not try to upsell me but instea buying a vehicle and felt heard. Nick paid attention to what I wanted, not how much commission he could make, and did not try to upsell me but instead found exactly what I needed based on the financial guidelines I provided. More
Damion Boomer has excellent customer service he was in the middle of servicing another customer and he still took the time to assist me and helped me he helped ease my stress. He went above and beyond and the middle of servicing another customer and he still took the time to assist me and helped me he helped ease my stress. He went above and beyond and provided excellent service he tried to accommodate me and i am forever grateful for the customer service I received More
Robin was absolutely incredible. She genuinely cares about you and is so incredibly kind and energetic! She helped me find my new car and it was fast and easy! She genuinely cares about you and is so incredibly kind and energetic! She helped me find my new car and it was fast and easy! More
I took my 2019 Honda Ridgeline in for the tailgate backup camera wiring recall. They damaged my Honda key locking assembly. The service manager graciously offered to replace the locking latch for $200. I or camera wiring recall. They damaged my Honda key locking assembly. The service manager graciously offered to replace the locking latch for $200. I ordered a Honda locking assembly for $64 on line and installed myself. Then a little over a week later I got a call from the service manager stating that I needed to bring my Honda in for a horn issue. I checked on line for a horn recall, none. My horn has always worked fine. I have been getting notifications from Honda about the tailgate recall, still open. I called and talked to the dealership a number of times. Now 08/04/23, recall is still open. I will take it back to the original dealership, 30+ miles away to perform the recall. I will never go to the Honda of Concord NC dealership again, but drive 29 additional miles to a competent dealership. More
The dealership was clean and professional. My sales associate (Damion Boomer) was easy to approach and k ew his product well. He notified me when the vehicle we weee searching for was availa My sales associate (Damion Boomer) was easy to approach and k ew his product well. He notified me when the vehicle we weee searching for was available. More
Great dealership and good experience. Everyone was super helpful, friendly and professional. Our sales associate (Damion Boomer) was awesome to work with. Everyone was super helpful, friendly and professional. Our sales associate (Damion Boomer) was awesome to work with. More
Nick Caldwell was wonderful! Definitely ask for Nick, I was extremely nervous being a single female buying my first brand new car at the age of 38, but Nick definitely was patien Definitely ask for Nick, I was extremely nervous being a single female buying my first brand new car at the age of 38, but Nick definitely was patient and put my mind at ease. He listened to what I really wanted and didn’t push me into something I really didn’t want. The whole buying process was very fast. I financed through Honda, because their interest rates were much less than my credit union. I’m really glad I went to modern Honda, I would definitely ask for Nick. Thank you for the great quick buying experience. More