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Honda of Columbia - Service Center

Lexington, SC

4.9
138 Reviews

138 Reviews of Honda of Columbia - Service Center

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December 01, 2023

What Others Say Austin Barlow is an excellent Service Advisor. He is very patient and explains in great detail what does and does not need to be done at the current time, He also explains any needed rep More

by d.jonas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Honda of Columbia responded

It's great to hear that Austin provided detailed explanations and patiently guides you through what needs to be done. Clear communication about repairs and costs is crucial, and we're glad he excels in this aspect. Your feedback is appreciated, and we'll be sure to pass along your kind words to Austin. If there's anything else we can assist you with, please don't hesitate to reach out.

December 01, 2023

Austin Barlow is an excellent Service Advisor and Honda of Columbia provides the best maintenance and repair service I’ve ever had. More

by cscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Birchmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Breen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Foate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Honda of Columbia responded

It's fantastic to hear that Austin provided you with excellent service! We're thrilled that you found Honda of Columbia's maintenance and repair service to be the best you've experienced. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing us, and we look forward to continuing to provide top-notch service for your vehicle in the future!

November 10, 2023

We have been going to Honda of Columbia since 2010. Great customer service and workmanship! More

by cle803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kemonric Little
Nov 14, 2023 -

Honda of Columbia responded

It's fantastic to hear about your long-standing positive experiences with us since 2010! Providing great customer service and workmanship is at the core of what we do. We're grateful for your continued trust in Honda of Columbia and look forward to serving you for many more years to come!

November 06, 2023

Bought my 2222 ridgeline from Honda of Columbia. It was a comforting knowing the service department is as professional and courtesy as the sales. My thanks to Chris Burns, sales manager,and Preston More

by Joseph Landrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Foate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Honda of Columbia responded

It's fantastic to hear about your positive experience with both our sales and service departments! We're thrilled that Chris, Preston, and Troy provided you with professional and courteous service. Thank you for choosing Honda of Columbia—we're honored to have your business and look forward to continuing to serve you and your Ridgeline!

October 25, 2023

Savannah handled my tire repair perfectly today. She is kind and efficient. Thank you, Savannah! More

by Suey Nordberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Honda of Columbia responded

We're delighted to hear that Savannah provided you with excellent service during your tire repair. Thank you for your kind words, and we'll be sure to pass on your appreciation to her. We look forward to assisting you with any future automotive needs.

October 24, 2023

Kayla took care of our 2021 CRV service. She provides excellent customer service. We are very pleased with the Service Department. Also the area is so clean and professional at all times. Th More

by Jimmijo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Honda of Columbia responded

We're thrilled to hear that Kayla provided you with excellent customer service and that you were pleased with our Service Department. We take pride in maintaining a clean and professional environment for our customers. Thank you for your kind words, and we look forward to serving you promptly again in the future.

October 17, 2023

A lovely facility. I am very comfortable with being there. I have always waited for my car while being serviced. More

by Rvannewkirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Honda of Columbia responded

Thank you for your lovely feedback! We're delighted to hear that you find our facility comfortable and have had positive experiences while waiting for your car to be serviced. We appreciate your continued trust in us and look forward to serving you again.

Oct 17, 2023 -

Rvannewkirk responded

Thank you.

October 13, 2023

Repairs made timely and safety check of vehicles is important for long term ownership, allows for future planning of next expenditures to be made. Dealership is in need showroom and waiting area in nee More

by Capricornman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Honda of Columbia responded

We appreciate your feedback regarding the repairs and safety checks. Your vehicle's safety and long-term planning are indeed important to us. Regarding the showroom and waiting area, we value your input, and we'll consider this for future improvements. If there's anything else we can do or if you have more feedback to share, please feel free to reach out. Thank you for choosing our services.

October 11, 2023

So happy to know that Leroy is still with you! I purchased my first Honda, which I still have, December 2011. He was super in answering questions, handling the sale as well as personalizing the s More

by nefpjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leroy Doby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Morrow
Oct 13, 2023 -

Honda of Columbia responded

We're thrilled to hear about your positive experience with Leroy! He truly is a wonderful member of our team, and we appreciate your continued loyalty and support. Thank you for choosing Honda of Columbia and recommending Leroy!

September 25, 2023

Very attentive customer service. Efficient and friendly. Very good buying experience and quick oil changes. More

by lori_a_greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Koon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Honda of Columbia responded

We're pleased to know that you experienced attentive and efficient customer service, making for a good buying experience and quick oil changes. Your satisfaction is important to us, and we're glad we could provide you with a positive experience. We appreciate your support, and we look forward to serving you again!

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