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Honda of Columbia - Service Center

Lexington, SC

4.9
129 Reviews

129 Reviews of Honda of Columbia - Service Center

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September 25, 2023

Very attentive customer service. Efficient and friendly. Very good buying experience and quick oil changes. More

by lori_a_greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Koon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Honda of Columbia responded

We're pleased to know that you experienced attentive and efficient customer service, making for a good buying experience and quick oil changes. Your satisfaction is important to us, and we're glad we could provide you with a positive experience. We appreciate your support, and we look forward to serving you again!

September 13, 2023

No Problems. Timely service. Kayla was exceptional and knew her job very well. I'll be back. More

by shcoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Honda of Columbia responded

Thank you for your positive review! We're delighted to hear that you had a hassle-free experience and received timely service. Kayla is indeed an exceptional team member, and we'll make sure to pass on your appreciation for her expertise. We look forward to welcoming you back and providing you with outstanding service on your next visit. If you have any questions or need assistance, feel free to reach out. See you next time!

September 07, 2023

Honda of Cola is always great on service! Savannah was very professional and nice! Checked on me several times and kept me updated during service time. Could not ask for better service, done More

by DGarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah
Sep 11, 2023 -

Honda of Columbia responded

Thank you for your kind words! We're delighted that you had a great service experience with us at Honda of Columbia. Your satisfaction is our top priority, and we look forward to providing you with the same excellent service in the future.

August 22, 2023

Very good service. Live April and Savannah. Very professional very kind!!! Great service too! Thank you! More

by debbiemanos8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April and Savannah
Aug 24, 2023 -

Honda of Columbia responded

Thank you for your feedback! We're thrilled to hear that you received very good service from April and Savannah. We'll be sure to commend them for their professionalism and kindness. If you have any more feedback or need further assistance, please don't hesitate to share. We appreciate your business and look forward to serving you again soon!

August 04, 2023

Efficient and still not missing warmth and hospitality. Only Honda has that. What else is there to say? More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Morrow, Ben Hintz, Phil Rhett
Aug 04, 2023 -

Honda of Columbia responded

Thank you for your kind words! We're pleased that you found our service efficient yet warm and hospitable. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

July 10, 2023

Todd was an excellent service advisor. He treated me kindly and provided the best service possible! More

by Courtney R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Franklin
Jul 10, 2023 -

Honda of Columbia responded

Thank you for sharing this review about Todd and our service department! We're so glad to hear that you had a positive experience! We appreciate your business and your feedback! Please come see us again!

June 27, 2023

Honda of Columbia has been serving my two Hondas dice mining to Lexington. They have always been accommodating and easy to dealt with. This visit Kayla went above and beyond to take care of my service More

by Gardner
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kayla Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Honda of Columbia responded

Thank you for sharing this review! We're glad to know that Kayla was so helpful to you in getting your vehicle taken care of! We appreciate you trusting us with your vehicle and look forward to seeing you again!

June 25, 2023

I took my 2017 honda civic to 3 dealerships for AC not working,not 1 dealership could find and fix the problem.$900.00 wasted.Columbia Honda found and fixed the problem . Will the technician was excelle More

by JP5557343448
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kayla Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Morrow, Ben Hintz
Jun 26, 2023 -

Honda of Columbia responded

Wow, we're so glad to hear that we were able to help you out and get your AC working! We appreciate you taking the time to let us know and we hope to see you again!

June 24, 2023

David Morrow took excellent care of me. David was professional, caring and very responsive to my questions. His level of customer service was outstanding. He did a great job keeping me info More

by Songbird
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Morrow
Jun 26, 2023 -

Honda of Columbia responded

Thank you for sharing this, Songbird! We're happy to know that David took such great care of you and we look forward to your next visit!

June 05, 2023

I always receive excellent service at Honda Cars of Columbia. We trust their service and will continue to take all of our vehicles to them. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Hintz
Jun 07, 2023 -

Honda of Columbia responded

Thank you for taking the time to share this feedback! We're glad to hear that you've received excellent service from us! We appreciate your support and hope to see you again!

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