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Honda of Columbia - Service Center

Lexington, SC

4.9
139 Reviews

139 Reviews of Honda of Columbia - Service Center

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July 05, 2024

Great service, and I feel like Austin really takes an interest in doing things right and having the best service experience. More

by Mathmom37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Honda of Columbia responded

It sounds like Austin provided you with excellent service! We're glad to hear that you felt he took a genuine interest in ensuring your service experience was top-notch. If there's anything else we can assist you with or if you have more feedback to share, please feel free to let us know. We're here to help!

July 03, 2024

Very good Courteous, attentive, good price. Nice people.They do what they say they're gonna do.Preston is wonderful More

by reelman203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Foate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Honda of Columbia responded

It sounds like you had a great experience with us! We appreciate your feedback about our courteous and attentive service, fair pricing, and our commitment to delivering on our promises. We're glad Preston made your experience wonderful. If there's anything else you need assistance with, please feel free to let us know. We're here to help!

June 28, 2024

The Service Advisor, Austin Barlow of Lexington was very knowledgeable and very nice. Kayla Davis met me to take my vehicle with a fresh beautiful smile and greeting. In my opinion Austin and Kayla are an a More

by alienlenci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Honda of Columbia responded

Thank you for your detailed feedback about your recent experience at Honda of Columbia. It's wonderful to hear that Austin and Kayla provided you with knowledgeable and courteous service—they truly are valued members of our team. We appreciate your loyalty over the years for service needs and understand your decision regarding repairs. It's great that you found our shuttle service and lobby accommodations convenient during your visit. We're here to assist you whenever you're ready, and we look forward to serving you again in the future!

June 12, 2024

Easy to make an appointment for service. Easy in. Easy out. Service on time. Very ptt Re ifedsionsl. More

by bil.barlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Express service
Jun 14, 2024 -

Honda of Columbia responded

It sounds like you had a seamless experience with us for your service appointment! We're glad to hear that making an appointment was easy and that our team provided professional and efficient service. Your satisfaction is important to us, and we appreciate your feedback. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing Honda of Columbia!

June 12, 2024

The dealer was prompt, professional, and courteous, He provided helpful information and gave it in a caring manner. More

by 337888efh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Honda of Columbia responded

Thank you for sharing your experience! We're glad to hear that our advisor provided prompt, professional, and courteous service, along with helpful information delivered in a caring manner. We strive to ensure every customer feels valued and well-informed at Honda of Columbia. If there's anything else we can assist you with, please don't hesitate to reach out.

May 30, 2024

I've been using Honda of Columbia to service my 2017 Honda Civic Hatchback for a few years. All of the service advisors I've worked with over the years have been great. This visit was my first time work More

by sebastyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Foate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Honda of Columbia responded

Thank you so much for your continued trust in Honda of Columbia for servicing your Honda Civic Hatchback! We're delighted to hear that Troy provided you with excellent service during your recent visit. We understand the importance of convenience, especially when it comes to scheduling service after work hours, and we're glad we could accommodate your needs. We truly appreciate your kind words and look forward to serving you and your vehicle in the future. If you have any further questions or need assistance, please feel free to reach out. Thank you again for choosing Honda of Columbia!

May 30, 2024

Always excellent job with our Honda’s servicing at Honda Cars. Service Advisor ‘Joe ‘Juan is excellent. More

by mlarriveesc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Foate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jor Juan Hopkins
Jun 03, 2024 -

Honda of Columbia responded

Thank you for choosing Honda of Columbia for servicing your Honda vehicles! We're thrilled to hear that Juan provided you with excellent service during your recent visit. Our team strives to deliver top-notch service to all our customers, and it's great to know that your experience reflected that. We appreciate your kind words and look forward to continuing to provide you with exceptional service in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you again for your continued trust in Honda of Columbia!

May 23, 2024

Set appointment and was in and out faster than I expected. Service was actually less than I anticipated. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Honda of Columbia responded

We're delighted to have exceeded your expectations with our prompt and efficient service! Thank you for choosing us for your automotive needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

May 21, 2024

troy is the greatest guy to work with. i cannot recommend him highly enough. he’s super easy to work with and very communicative. great with following up and getting stuff done quickly. al More

by ashleigh a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Foate
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Honda of Columbia responded

Troy is a fantastic asset to our team, and we're thrilled to hear about your positive experience with him! We strive to provide excellent service and make our customers feel like part of the family. It's great to know that Troy and our service team went above and beyond to ensure your needs were met. We truly appreciate your recommendation and look forward to exceeding your expectations in the future!

May 14, 2024

I purchased my CRV here several years ago. We moved to another area of town and attempted to go to that dealership where we felt lied to and frankly ripped off. We found that Honda of Columbia More

by Jv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Honda of Columbia responded

Thank you for choosing us. We're glad to hear that you had a positive experience and found our service to be honest and reliable. It's great to know that our quality of work and service team members exceeded your expectations. We appreciate your continued trust and look forward to serving you in the future.

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