Honda of Abington

We were shopping for a used Honda and Carlos helped us out. He was knowledgeable, professional and efficient from start to finish. Carlos would get a 5-star review from me and I’d gladly buy another car f out. He was knowledgeable, professional and efficient from start to finish. Carlos would get a 5-star review from me and I’d gladly buy another car from him, but not from this dealership. I went to the dealership because I saw a 6.5% interest rate advertised on their website. This was for the car I purchased, the amount I wanted to put down, and my credit score bracket. Once we decided on a car, the original paperwork showed a 9.9% interest rate. I explained that I came in assuming the 6.5% interest rate since my credit score came out in the top bracket. They were able to find me a rate at 8.5%, I pushed harder, and eventually they were able to find a rate of 7.9%. We had to buy a car (previous car was totaled and our rental days were running out) so I couldn’t walk away from the deal. One of the managers came out and explained to me that the deal was expired. He didn’t when when it had expired, he just knew that it was. He said they would take care of the issue so this wouldn’t happen to other people. This was a month ago, and the 6.5% interest rate is still being advertised on their website today. I made a big stink about it with the management, so either they don’t care enough to handle a clear problem, or they’re content to advertise falsely on their website to get people in the door, only to offer a far different rate once you’ve already decided on a car. Either way, I won’t be buying another car from this dealer. Unless of course they make this right by offering me the opportunity to refinance at 6.5%. More

It looks like you're better equipped than the Mazda dealership. I'm glad I was able to get transmission fluid change for my Mazda at your dealership. dealership. I'm glad I was able to get transmission fluid change for my Mazda at your dealership. More

They took me on time and told me I would have to wait, which I did which I did More

Accurate inventory. Efficient and professional staff. Friendly and knowledgeable. Assisted us in all phases of the car buying process. Highly recommend Efficient and professional staff. Friendly and knowledgeable. Assisted us in all phases of the car buying process. Highly recommend More

They were very courteous, efficient and explained everything as the process proceed buying the car. everything as the process proceed buying the car. More

Good service, helpful with questions I had. Staff at dealership very friendly. Got me in and out in a fair amount of time. That is why I'm a Repeat customer. Good deal on new Honda. Staff at dealership very friendly. Got me in and out in a fair amount of time. That is why I'm a Repeat customer. Good deal on new Honda. More

Steve, service provider, and Mike, the mechanic who handled this installation, were pleasant, competant and easy to work with. They completed the installation and had me on the road in less time than handled this installation, were pleasant, competant and easy to work with. They completed the installation and had me on the road in less time than I had anticipated. More

Salesman, Hunter Donahue did a great job. Very attentive to my needs/questions, kept me up to date on the process. Very professional and easy to work with. Very attentive to my needs/questions, kept me up to date on the process. Very professional and easy to work with. More

Gabriel was honest respectful and upfront about the price and availability of the vehicle. No “come down to the dealership to get a price”. No pushing for add one etc. overall this was my best car purchase e and availability of the vehicle. No “come down to the dealership to get a price”. No pushing for add one etc. overall this was my best car purchase experience so far. I would recommend Gabriel and Honda of Abington at a heart beat More

From the time I made the appointment to pick up, the service department was a nightmare. Made the appointment online, couldn’t login to my account . Dropped car off night before bc appt. was at 8am. Tri service department was a nightmare. Made the appointment online, couldn’t login to my account . Dropped car off night before bc appt. was at 8am. Tried calling numerous times, got disconnected or no one picked up. So I went there at 1:45pm, they just started on my car! My appointment was at 8am, car wasn’t done til 3:45pm. Had to call in late for work. Service advisor did not care one bit. Never again will I go to Honda of Abington. More