
Honda World
Louisville, KY
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5,001 Reviews of Honda World
This was my first time to visit this Honda service center and I had an excellent experience. Service advisor was friendly and explained everything that was done to my car. I didn't have to wait long and was and I had an excellent experience. Service advisor was friendly and explained everything that was done to my car. I didn't have to wait long and was given updates while waiting. I will definitely return. More
My experience with Lamont was fantastic because he went out of his way to make us feel welcome; he truly created an envionment where we felt like he was working with us instead of against us. Too frequent out of his way to make us feel welcome; he truly created an envionment where we felt like he was working with us instead of against us. Too frequently car dealerships leave me feeling like I got a raw deal. My experience with Lamont and Sam Swope left me with the impression that I was receiving not only a fair deal but also that rare moment of actually ENJOYING my car purchase experience. I wouldn't hesittate to recommend Lamont to my friends and family...he really was a joy to work with. More
My wife traded a Saturn Ion on a CR-V and is very pleased with its performance. Myself I went from Toyota to Honda leasing a Civic sedan which was equiped as I wanted. The Civic is a blast to drive. Richard with its performance. Myself I went from Toyota to Honda leasing a Civic sedan which was equiped as I wanted. The Civic is a blast to drive. Richard Thompson was the salesman for each of each and he is tops! More
Express Service is reliable and user-friendly. I love that Honda has an indicator to tell me exactly what to service and when, and the service representatives know exactly what that is. Chaz was friendl that Honda has an indicator to tell me exactly what to service and when, and the service representatives know exactly what that is. Chaz was friendly, professional and accurately knew his time frame and price. More
All the staff have been very knowledgeable and friendly. I like the hours of operation at this dealership. I trust the Honda name and so far the staff at Sam Swope Honda World have been very cooperative an I like the hours of operation at this dealership. I trust the Honda name and so far the staff at Sam Swope Honda World have been very cooperative and helpful to me. I like the way the management is courteous. More
Express oil change service is fast and convenient and customer service is always excellent. I have been assigned service consultant, Shane Bronger, twice now, and both times he has delivered excellent s customer service is always excellent. I have been assigned service consultant, Shane Bronger, twice now, and both times he has delivered excellent service. Today's service was great as always; however, I wasn't offered the car wash like usual. Perhaps car washes aren't offered on rainy days? Either way, it was not addressed. More
The visit as always are very good. They take care of us in a timely and friendly fashion. All our visit have been good . We have driven honda our whole life and it will be not change in our car patterms. A in a timely and friendly fashion. All our visit have been good . We have driven honda our whole life and it will be not change in our car patterms. As far as question about the work really hard to answer right after you picked the car up I wanted to fill this out asap before I lost or forgot to do this survey thanks DD More
The service was knowledgeable, quick, and curteous without any undue pressure. I felt at ease throughout the process and that I had been given the car program that best worked for me and my budget. Th without any undue pressure. I felt at ease throughout the process and that I had been given the car program that best worked for me and my budget. The saleman, his supervisor, and their support team all treated me with the greatest respect and answered all my questions. More
Matt knows the product well and understood what I was looking for and was willing to pay. The whole process from sales to finance could not have been better. I dislike buying cars because of the sales looking for and was willing to pay. The whole process from sales to finance could not have been better. I dislike buying cars because of the sales process but my experience with this team was far better than expected. More
The advisors are always very polite and professional. They do a good job of explaining the work done and try to get me the best deal and in and out in a prompt manner. I know the dealership may be more e They do a good job of explaining the work done and try to get me the best deal and in and out in a prompt manner. I know the dealership may be more expensive option for maintenance but I feel the work is good and staff is friendly. More