Honda World

The service was great. The price was over our budget but it was worth it. The overall experience was great and I would highly recommend this to friends. it was worth it. The overall experience was great and I would highly recommend this to friends. More

My first experience buying a car.Matt guided me every steps of the way.He was very professional fast and efficient, was very helpful,accommodating and very friendly.He laid out everything I need for a ca steps of the way.He was very professional fast and efficient, was very helpful,accommodating and very friendly.He laid out everything I need for a car, and the final decision was all mine He went above and beyond for the completion of the purchase.even provided transportation for the tinting.My overall experience was excellent.Everybody in that store was very friendly.I felt very special .My hearfelt thanks to Matt.I love my car.God bless . More

These people are liars of the biggest order, and incompetent. They advertised a 2011 BMW 750i for $68,000 with a little over 3,000 miles. I called from PA to inquire and was told the car was in incompetent. They advertised a 2011 BMW 750i for $68,000 with a little over 3,000 miles. I called from PA to inquire and was told the car was in pristine condition and therefore they would not negotiate on the price. After thinking about it, I wrote to the salesman, Jeffrey Bricker, and told him I was interested but I wanted to avoid any surprises when the car arrived in Philadelphia, and would he please confirm in writing that the car was flawless both inside and out. The word "flawless" is a little hard to misinterpret, don't you think? It means perfect. Without flaw. Inside and out. Jeff wrote back that indeed the car had no issues and told me they would also have the car detailed before sending it to me. When you buy a $68,000 car without looking at it in person, you have to trust the dealer. The alternative is to take an entire day to fly down, inspect the car, and fly back. I figured I could trust these guys to give me an honest report on a car that I was going to see in a few days. I mean, what kind of scumbag would tell you direct lies that you would obviously be seeing as soon as the car rolled off the truck? Oh, that would be Jeffrey Bricker and the other scumbag, the General Manager at Sam Swope BMW. First of all, the car had almost 6,000 miles on it, not the 3k+ miles advertised. There is an actual cut in the leather on the center console. How does that even happen? More ruined leather on the back seat center armrest where someone stuffed hard plastic and then closed the armrest on it. That must have been in there for a while, because it came out when I opened the armrest for the first time (guess the detailer missed that). Even the transport people had noted scratches all over the front and back of the car because they didn't want to be held responsible -- and Bricker had signed that form! Meaning he agreed there were scratches. And these weren't just scratches. In the front, it looked like someone drove under the back end of a semi, because the metal was so creased. There were numerous other problem areas -- nine in all -- that my "flawless" 750 came with. After I calmed down, I wrote to Bricker and sent photos of each of the problems, asking that they pay for these issues to be corrected by the local BMW dealer. Bricker wrote back, saying any used car was going to have problems and this should be expected. "Expected." Well, when you tell me a car is flawless, no, I don't EXPECT it to have ripped leather, and scratches and indentations all over it. They offered me $150 to have everything fixed. Have any of you ever tried to have ANYTHING done on a BMW for $150? You couldn't get a good detail job for that...which brings me back to the detail job they promised me. Were the pair of dirty socks I found on the floor in the back somehow overlooked by the detailer? Were the long strands of women's hair throughout the car part not visible during the detail job? How about that hard plastic that ruined the leather on the back armrest? And I guess the black fingerprints on the roof cloth were....yes, something I should have EXPECTED since I was buying a used car. Look, do yourself a favor and don't even get involved with these liars and incompetents. I spoke to my attorney and she told me the laws about these kinds of things are vague. We could have pursued it, but the possibility was in the end we would not have been satisfied with the outcome. I have too much going on in my life to devote more time to these losers. I just hope enough people read this review and cost them a lot more than $150 through lost business. More

I was cautious about trading in my '99 Civic for a replacement. But, Nick took the time to chat with me on two occasions without pressuring me for the sale. He was very knowledgable regarding both t replacement. But, Nick took the time to chat with me on two occasions without pressuring me for the sale. He was very knowledgable regarding both the vehicles I looked at and the financing side of the conversation. Even on a Friday evening (close to closing time) everyone was helpful without being pushy. More

Great salesman, great price. I bought my previous, a Volvo, from my brother-in-law who was a salesman at Sam Swope and I loved that car. My brother-in-law no longer sells cars so I came back here for a Volvo, from my brother-in-law who was a salesman at Sam Swope and I loved that car. My brother-in-law no longer sells cars so I came back here for a deal. More

My dad and I immediately felt welcomed and well informed. We were given lots of options in the range of cars that were presented to us and did not feel any ounce of pressure. Our visit was VERY lengthy and We were given lots of options in the range of cars that were presented to us and did not feel any ounce of pressure. Our visit was VERY lengthy and each contact there was professional yet personal enough to keep up entertained. In the end Eric was very knowledgeable and confident which made us happy to work with him and the crew at Sam Swope. We had lengthy discussions about what we wanted and could afford and he and his manager was able to make that happen. I am hoping to send my sister out to him. More

We worked with Damon to get a car. He was great to work with. Nice, easy going, and very non judgmental about our situation. He was honest and forward about what we needed and the expectations for getting with. Nice, easy going, and very non judgmental about our situation. He was honest and forward about what we needed and the expectations for getting a car. He was able to get us financed for a wonderful car that we are thrilled with. We have already recommended him to several friends of ours, and will definitely want to go back when it comes time to change cars again. More

My husband has a previous purchase with this dealership and they really took care of him. Not only did they treat him but me as well just like family. Great atmosphere of friendly sales and finance. we wer and they really took care of him. Not only did they treat him but me as well just like family. Great atmosphere of friendly sales and finance. we were in and out in no time, it was almost too easy. But a great pleasure to work with Homda World of Louisville and will definitly be a repeat customer and refer all who need good vehicle and service. More

I have purchased Hondas in the past and used this dealership for all of my service. Matt DiCapua was friendly, provided the information I requested, and was fair in negotiating a price for the car dealership for all of my service. Matt DiCapua was friendly, provided the information I requested, and was fair in negotiating a price for the car I was trading and the car I purchased.I would recommend him and the dealership to prospective buyers. More

Dealing was Sam Swope Honda World was so easy. The best car buying experience I have experienced anywhere. I will definitely go back to Sam Swope Honda World when I trade cars again. car buying experience I have experienced anywhere. I will definitely go back to Sam Swope Honda World when I trade cars again. More