
Honda World
Louisville, KY
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5,002 Reviews of Honda World
We traveled four hours to get a truck we found online that was selling wholesale. they had the attitude that we were inconveniencing them. we did not need any financing. we had a cashier's check from our that was selling wholesale. they had the attitude that we were inconveniencing them. we did not need any financing. we had a cashier's check from our credit union but it still took over two hours to seal the deal. they did not clean the truck out at all cause on the way home we noticed FLEAS...which makes a four hour trip home very long. the truck also desperately needed an oil change! i understand that buying a vehicle wholesale means as is but i did not think it would be too much to ask that it be clean and have an oil change...especially from a major dealership. the best thing about the visit was leaving Louisville. Never Again. More
I was free to look around without being hassled by a sales associate. Lewis was very helpful when I picked the car I was interested in. I was free to test drive the car off the lot to get a feel of how sales associate. Lewis was very helpful when I picked the car I was interested in. I was free to test drive the car off the lot to get a feel of how the car handled on the street and highway. The car was equipped with everything I desired in my new purchase. Lewis had the car inspected before I left to ensure that everything was great. They discovered the battery wasn't charging correctly so they kept the car until the next day to fix/replace the battery. More
We bought a car about two years ago with Mark as the salesperson and took a friend to buy a car with him as well. We have both been very happy with the dealership and with Mark. salesperson and took a friend to buy a car with him as well. We have both been very happy with the dealership and with Mark. More
My mom and I just purchased a 2012 Honda Accord EX today. This was definately the best experience we have ever had at a car lot. Shawn Gardner, David Lail and Ryan Carter were very professional, courteous This was definately the best experience we have ever had at a car lot. Shawn Gardner, David Lail and Ryan Carter were very professional, courteous and sincere in helping us find what we wanted. We did not feel rushed, pressured or uncomfortable at any time. They went above and beyond the call of duty. I purchased a car from another dealership last month and wished I had come to Sam Swope first. We will refer EVERYONE who ever mentions needing a car to Sam Swope Honda World. This was my mom's dream car and you have made her dream come true. Y'all are awesome!!!!! D'Nai & Joyce Overstreet More
I took my car for oil change. I was helped by Jeremy Bayens. Jeremy was very nice and knowledgeable and provided me with excellent customer service. The oil change was very fast and they even washed my Bayens. Jeremy was very nice and knowledgeable and provided me with excellent customer service. The oil change was very fast and they even washed my car. Thank you for the great service. More
I went to several dealers and my search for a car was almost a year long. I finally ended up at Sam Swope Honda and loved it. I didn't feel pressure to buy a car and felt that they worked with me to find almost a year long. I finally ended up at Sam Swope Honda and loved it. I didn't feel pressure to buy a car and felt that they worked with me to find a fair price to both me and them. I thought the transaction was smooth and I got exactly what I wanted. Eric Marshall was my sales consultant and he was great and very professional. I was a little nervous being a first time buyer but Eric made me very comfortable. He explained everything in great detail and allowed me to make the best decision. He did not pressure me into anything like most other sales consultants. The thing that struck me most about Sam Swope Honda, Eric and Rick (Sales Manager) was that they weren't only trying to sell me one car and make a quick buck, they wanted to win my business for life, which they did. They know one thing and that is excellent service and that is why I ultimately bought my 2012 Honda Civic from them. The Swope Auto group takes care of it's people when you buy a car from them. It's rare that you find people dedicated to customer satisfaction and that want what is truly best for the buyer. They did not attempt to sneak anything past me and that's what I was looking for. If you are looking for a great place to buy a car, I highly recommend Sam Swope Honda World. Go down and find Eric Marshall and take a test drive. You won't be disappointed. More
Excellent car, dealership and salesman, Nick Woodson. Purchased new Honda CR-V from Nick. Nick was very friendly, courteous, knowledgeable about the product. No foolish sales tactics, no high pressure, j Purchased new Honda CR-V from Nick. Nick was very friendly, courteous, knowledgeable about the product. No foolish sales tactics, no high pressure, just straight forward, professional presentation of the product. Will purchase our next car from Nick and Sam Swope Honda. Mike and Diane Gossett More
In previous visits to Sam Swope Honda World I received the required express service needed for my 2008 Honda Accord. Without a doubt, Scott Reeb extended service "above and beyond" any I had previously e the required express service needed for my 2008 Honda Accord. Without a doubt, Scott Reeb extended service "above and beyond" any I had previously experienced. He initially thought the service would require 2.5 hrs, but the work was completed (w/free carwash), in 1.75 hrs. He also had given a cost estimate that exceeded what I actually ended up paying. That is ALWAYS GREAT NEWS!!! I believe it was a shoe salesperson who provided me with this level of service...about 2 decades ago! Scott and the team he represented were "off the charts" with the detailed and personalized service they provided! Thanks so much!!! Jayne Chrouser More
We just purchased a new Odyssey from Sam Swope. The price and service was amazing. Jamie was truely great to work with and she really went above and beyond to ensure we had a great experience. It was refresh and service was amazing. Jamie was truely great to work with and she really went above and beyond to ensure we had a great experience. It was refreshing to work with her and to have a woman's perspective. she was extremely kind and personable. Both my husband and I were extremely impressed with her professionalism and kindness. Thank you Jamie and Sam Swope!!! The Ballard's More
I bought a Honda Oddyssey yesterday from Andy Simmons. It was the best car purchase experience I have ever had. I searched for the "Right Deal" for about 4 weeks across 7 states (the internet is a great It was the best car purchase experience I have ever had. I searched for the "Right Deal" for about 4 weeks across 7 states (the internet is a great way to find a deal). Finally a friend told me about Andy and he was right. Andy was professional and understanding. We did most of the negotiating on the new vehicle via email and phone and arrived at a great price. At that point I drove the 2.5 hours to their store to finalize the deal. Andy and I talked about my trade (I had 4 other dealers appraise it before I found Andy) and Sam Swope gave me the most money of any dealer for it. Honestly, I was expecting $500 to a $1000 less than they offered. Andy was knowledgable about the car and the extra incentives for being a Sam Swope customer. This was the only place I visited that did not play the back and forth game that we all hate so much. I could not be more impressed and will recommend all my friends to make their next purchase with Andy. More