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Honda World

Louisville, KY

4.9
5,002 Reviews

1 Autocenter Drive

Louisville, KY

40299

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5,002 Reviews of Honda World

October 03, 2012

Nick was very easy to deal with, he knows the cars we looked at and helped us decide on 2012 or 2013! I would recommend Nick to a friend More

by Hatzell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson
Oct 08, 2012 -

Honda World responded

Thank you for the great review on DealerRater. Nick is a great associate and really takes the time to ensure that his customers are 100% satisfied with their purchase. Please let us know if we can be of further assistance to you. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

September 29, 2012

Been a customer of Honda Swope World and Salesman Nick Woodson for years, have always bought new, both Nick and service center have been simply pure excellence! More

by manginoj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson, Nick Woodson
September 28, 2012

This was my first new car-buying experience and Nick made it easy, smooth, and enjoyable. He helped me find the perfect model and color I wanted, and explained all the features on the car to me. I will absol More

by rentalshackjack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson
September 25, 2012

I went to sam swope on a sunday afternoon to check out a car. I spoke with nick woodson. We took a honda fit for a test drive. Nick explained all the features of the car. He was very knowledgable about the More

by annie799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson
Sep 25, 2012 -

Honda World responded

Nick will be thrilled to hear that he provided you with great customer service. Nick is highly knowledgeable and goes a step above to ensure that his customers are happy. Thank you for choosing Sam Swope Honda World! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

September 20, 2012

Thinking about my past experiences with car buying, I was definitely not looking forward to going through the process again. Need prevailed, so I found myself looking at Honda's on Sam Swope's website. I k More

by shellyiambic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Ray, David Lail and Rick Lewis
Sep 25, 2012 -

Honda World responded

Thank you for your great feedback. We love hearing that our customers have such a great experience. We have a highly knowledgeable and caring Sales Team. We look forward to assisting you in the future. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

September 15, 2012

Stopped in for the regularly scheduled maintenance visit. Jessica gave a very warm, friendly Welcome and then continued to advice the required and optional service required on this visit. During the visit More

by Ronald Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Washer
Sep 25, 2012 -

Honda World responded

Thank you Ron for the great review! Jessica is a great asset to the Sam Swope Honda World Service Department, and we are happy to hear that our customers think so too. Please let us know if we can assist you further. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

September 12, 2012

On August 7, 2012 My husband and I signed an agreement contract with Sam Swope Honda World for the purchased of a new 2012 Honda Odyssey Vin # 5FNRL5H62CB119369. that was to be financed with American Ho More

by riosn
Customer Service
Recommend Dealer
No
Employees Worked With
Josh (Finance Dept)
Sep 27, 2012 -

Honda World responded

I am so glad we were able to resolve this matter with you. We want every customer's experience to meet our Sam Swope Auto Group customer service standards. Please let me know if I can be of further assistance to you. As always thank you for choosing Sam Swope Honda World! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

September 04, 2012

We had a great experience but the process was 3 hours long but everyone was friendly and accommodating. This was the fourth car from this dealership. They are always willing to negotiate. More

by carol.a.harper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Uchitel, Lamont Chandler, Michael P. (Mike) Porro, Andre Uchitel
Sep 06, 2012 -

Honda World responded

We appreciate your business and your great review. We are always looking to improve our customers wait time. Customers are our top priority, and we want to ensure that they have a great experience with us. Please let us know if we can be of further assistance. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

September 03, 2012

My husband and I purchased a new Honda Pilot Touring from Sam Swope Honda World last week and had a very positive buying experience with salesman Brandon Bennett. Brandon treated us with respect and courtes More

by latishaschmitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bennett
Sep 06, 2012 -

Honda World responded

Brandon will be thrilled that you took the time to provide him with such a great review on DealerRater. Brandon is a top notch Sales Associate and is a Valuable Member of the Sam Swope Honda World Team! Please let us know if we can be of further assistance to you. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

September 01, 2012

We brought our Civic in Thursday evening to get an oil change (close to closing time in the shop)and was greeted by Jessica with all her inthusiasim and right away we felt comfortable bringing the car int More

by mikecarlton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Washer
Sep 05, 2012 -

Honda World responded

Thank you for your great feedback. We love to hear how our customers feel about their recent experiences at Sam Swope Honda World. Jessica is great with customers and does take the time to ensure that the her customers are getting the best deal. Thank you for choosing us! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

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