Honda World

My experience with the entire Sam Swope staff far exceeded my expectations. The experience started during a conversation with Peggy Goldberg about leasing options on new vehicles. She introduced me t exceeded my expectations. The experience started during a conversation with Peggy Goldberg about leasing options on new vehicles. She introduced me to Andre Uchitel who help me pick out a vehicle and explain in simple terms all of my purchasing options. One of the managers, Chuck, welcomed me to the dealership and answered additional questions while arranging for an extended test drive. The process of learning my options and appraising my vehicle was very smooth. After ordering the vehicle, Andre kept in close communication and my new vehicle arrived within four days. Even though there are many steps before a customer can actually take delivery of a vehicle, each employee who helped with various aspects of the process made me feel like they genuinely valued my business. Kevin Boone reviewed insurance information with me; Frank Carter reviewed all of the financial documents in a very simple way; and Dylan did a great job customizing the features on my vehicle before I left. What strikes me most about this experience, is that it felt like I was in partnership with each of these Sam Swope employees to select, finance, and take delivery of an amazing vehicle. Every person took pride in the role they played in the process, so I felt more like I was among friends then in a company's sales process. I highly recommend visiting a Sam Swope dealership to anyone considering buying or leasing a vehicle. More

We recently came to Sam Swope Honda to trade in our car. The overall service we received was certainly beyond my expectations. Everyone we encountered was extremely courteous and beyond helpful in every way The overall service we received was certainly beyond my expectations. Everyone we encountered was extremely courteous and beyond helpful in every way imaginative. The salesperson who helped us with our trade in was Shermon Sanders, he was excellent. He was extremely patient with us as we debated on which would be a perfect fit for our family. He understood our patience and walked us through every step on how to proceed. Through each test drive, Shermon was there to assist us and was very kind in all of his efforts. His assistance did not stop there, he stuck with us up until the very seconds we drove our new car off of the lot. In the Finance department, Kevin Carter was the gentleman who assisted us with all our financing questions and explaining our monthly payments in detail. Any questions we had, Kevin was eager to answer. Even if there was a question not in his ability to answer, he pointed us in the right direction. Kevin was a pleasure to work with and helped to make our experience at Sam Swope Honda World one of the best. Due to these experiences, my family and I will most certainly be considering Sam Swope Honda World our go to car dealership whenever we are in need! More

Nick Woodson was a great salesman, very courteous, patient, with old lady like me. My experience with everyone connected with the sale of this car was very good. patient, with old lady like me. My experience with everyone connected with the sale of this car was very good. More

SAM “FOOLED YA” SWOPE We drove 2 hours down to SAM “FOOLED YA” SWOPE We drove 2 hours down to Louisville from central Indiana to purchase a car and when we were 5 minutes away Sam Swope called us SAM “FOOLED YA” SWOPE We drove 2 hours down to Louisville from central Indiana to purchase a car and when we were 5 minutes away Sam Swope called us to tell us they were currently finishing the sale to someone else. We’d had an appointment for over a week to purchase this specific used car from them, and on the day of the appointment they called us several times asking a lot of questions- “how long is the drive”, “what time will you be here” etc etc. The car had been for sale at this dealer for 47 days, and “magically” sold right at the moment before our arrival, even when we had been on the phone with them 90 min earlier. Shady. We think they used our appointment as a motivational deadline for another interested party, or that the car listing was a bait and switch. They tried to interest us in another more expensive car, but we clearly do not want to give these hucksters our money. I am aware that a dealer works on a first come first serve basis, I come from a family of dealers- but this is bad (not to mention RUDE) business practice and should not be supported. I only post about this now because I believe if enough people boycott scummy businesses like Sam Swope Honda, it is possible they will eventually change their practices. Well, time to warm up my fingers to go post about this to my 100k+ social media followers. More

I was really pleased with the service I received at Sam Swope Honda World with Ben Matlin, in new car sales. I never felt high pressured to make a purchase and yet Ben was interested in finding me the car Swope Honda World with Ben Matlin, in new car sales. I never felt high pressured to make a purchase and yet Ben was interested in finding me the car I wanted. Ben answered all my question, allowed me to drive 2 or 3 vehicles while I made my choice. Thye had to order my car for me and I'm happy to say I received it in less than 2 weeks. I love my new CRV and am glad I purchased it from Sam Swope. I had purchased a Pontiac Gran Am from Sam Swope several years ago. If you are looking to purchase a new Honda, I highly recommend Ben Matlin at Sam Swope Honda. I would definately go back again to this dealership. Happy customer, Ron Harrington More

I would recommend this dealership to all of my family and friends. Overall, it was a painless experience to turn in my old lease and walk out the same day with a brand new car without any hassle. The process friends. Overall, it was a painless experience to turn in my old lease and walk out the same day with a brand new car without any hassle. The process was short, sweet, and to the point. More

Walked in, greeted by receptionist, assigned to Lolli, bought a 2013 Crosstour and I'm thrilled by every step. Ideal customer care in all regards. bought a 2013 Crosstour and I'm thrilled by every step. Ideal customer care in all regards. More

What a great experience I had buying my new 2013 Honda Accord EX-L. Marshall was just outstanding in pursuing what I wanted and not what he wanted to sell. He was very informative and willing to work wi Accord EX-L. Marshall was just outstanding in pursuing what I wanted and not what he wanted to sell. He was very informative and willing to work with me via e-mail in answering all my questions. He was there from start to finish. Just plain "good old fashioned" customer service. Holly was very helpful in teaching me about all the fun extra's in this car. Set up my blue tooth for my phone and tested...almost like magic! :) It worked. Both Marshall and Holly provided me their contact information in case I run into any issues. I have now owned the car for about 5 hours and no hint of buyer remorse. Great car, great experience. I would recommend Marshall to anyone looking at purchasing a Honda vehicle. I know you'll be as pleased as I was. Dick Neal Crestwood Kentucky More

Both men were very knowledegable and helpful with my purchase. I did not feel pressured to buy and felt that the deal we mande was a fair one. purchase. I did not feel pressured to buy and felt that the deal we mande was a fair one. More

Tom emailed us which got us to come in and Andre worked with us in getting a new 2013 Odyssey. Andre was very helpful and took great care of us. Luke was very friendly and did an awesome job at showing u with us in getting a new 2013 Odyssey. Andre was very helpful and took great care of us. Luke was very friendly and did an awesome job at showing us the bells and whistles are new car has. I was very excited and Luke seemed genuinely excited for me too. Overall we had a nice experience! More