Honda World
Louisville, KY
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4,998 Reviews of Honda World
Best experience Del was so helpful and kind. The car buying experience was 100% stress free. We are so happy with the car! I would definitely recommend coming to buy Del was so helpful and kind. The car buying experience was 100% stress free. We are so happy with the car! I would definitely recommend coming to buy a car from Del. More
My new 2015 CR-V Just got my new 2015 CR-V. Sam Swope is the BEST. And, Ron Towles is the most professional salesperson with whom I have ever worked. He simply gets Just got my new 2015 CR-V. Sam Swope is the BEST. And, Ron Towles is the most professional salesperson with whom I have ever worked. He simply gets the job done and works to meet your needs. All of my maintenance is done at Sam Swope (this is my fourth Honda), and I have always been pleased. I continue to choose the CR-V, as this is the most maintenance free, worry free car I have ever driven. Shop at Swope. They will take good care of you. More
Wonderful experience! This is my greatest vehicle purchase experience thus far. Lewis Ray and Chuck Visse were very easy to work with. They seemed to be very open and sin This is my greatest vehicle purchase experience thus far. Lewis Ray and Chuck Visse were very easy to work with. They seemed to be very open and sincere. I forgot an item during my first visit. Billy at Finance had the document prepared so we can just sign and leave. They made the purchase easy! I strongly recommend Sam Swope. Thank you the staffs at Sam Swope. More
Made the best out of a bad situation A prior service center had (unknown to me) damaged my oil pan and plug, so when I took my vehicle into Sam Swope for a routine oil change, there was m A prior service center had (unknown to me) damaged my oil pan and plug, so when I took my vehicle into Sam Swope for a routine oil change, there was more work than I expected. Jessica did a great job of keeping me informed as to what had been found, options to correct, and working with the service team to get my vehicle taken care of as quickly as possible. I really appreciated her sincere efforts to resolve the situation with a customer focused approach. More
Just pleasant, not rushed or pressured Our sales associate with Andy Weeks, and he was a real joy. Not only a very nice, knowledgeable salesperson, he was so pleasant to deal with. I don' Our sales associate with Andy Weeks, and he was a real joy. Not only a very nice, knowledgeable salesperson, he was so pleasant to deal with. I don't usually like sales people as they are pushy and try way too hard to make a sell. Andy, just showed us the Pilot and then answered all of our questions as we test drove it. He was a real gentlemen and a nice surprise at a car dealership. More
Happy Days with Sam Swope Honda From our first phone contact with Doug he in tune with our needs. His follow up with me gave us confidence with looking at a new 2015. We loved o From our first phone contact with Doug he in tune with our needs. His follow up with me gave us confidence with looking at a new 2015. We loved our 2012 CRV Honda and had really enjoyed driving her many places in the last two years. However, our needs have changed and it was time to consider moving into either an Accord or Civic. Doug showed us several great features and landed us on a super taffy white model 4 dr that my wife Sally and I both are happy with. This new Civic EX has great features and is the right size for our needs. Fun to drive, easy to park, and very quiet. Doug made it easy for us to drive away with a smile on the price too. He showed us how our 2015 lease/purchase could work to our advantage in several ways for now and in the future. We gave him some tough questions and he had solid info and no nonsense approach to answers for us. We look forward to working with Doug and the team at Swope. We highly recommend him and the staff at Sam Swope Honda. Thanks, Rich and Sally Dalton More
Excellent Customer Care My experience with Honda has been exceptional due to the graciousness and patience of Nick Woodson. I purchased a certified used car and, taking adva My experience with Honda has been exceptional due to the graciousness and patience of Nick Woodson. I purchased a certified used car and, taking advantage of 'the adage, "It's a woman prerogative to change her mind," I did. Upon reconsideration of the car, I traded and upgraded to another Honda. Throughout the process, Nick was most supportive and positive in encouraging me to find the car I wanted and needed. I thank Honda for their great customer care accorded me from Nick Woodson. More
Really dissapointed I was excited to get the truck I found at Sam Swope, I went thru the credit check and all the paper work and I worked really hard to build my credit t I was excited to get the truck I found at Sam Swope, I went thru the credit check and all the paper work and I worked really hard to build my credit to be able to get a vehicle from a dealership with a good reputation.to my disappointment the truck was really filthy but that didn't bother me because I was told they would detail it for me. at the end of the deal the manager said he would not detail it even after I was going to give a thousand more down than I was quoted. and today the sales guy calls me at work, saying good news we can get you in the truck for the original down payment price but still wouldn't detail it. I'm sorry I don't get it why would you not detail it? I really hope this reaches corporate and they do something about customer satisfaction. More
I got what I wanted. I saw the CRV I wanted on your internet site. I was contacted a short time later by Brittany. We set up an appointment to see the car. When we arri I saw the CRV I wanted on your internet site. I was contacted a short time later by Brittany. We set up an appointment to see the car. When we arrived, the car was started, warmed up, and ready to test drive. Brittany did a great job. She wasn't pushy, and didn't try to bully us into doing something we did not want to do. I was especially happy to find out that she is a Big Blue fan as well! She is a nice person, and a knowledgable sales associate. We enjoyed meeting all the team members at Sam Swope Honda. We had a great car buying experience! Kelley Atkins More
Above and beyond I called at noon on a Friday afternoon with a window that wouldn't roll back up. I was going to be downtown for the evening and didn't want to leave I called at noon on a Friday afternoon with a window that wouldn't roll back up. I was going to be downtown for the evening and didn't want to leave an unlocked car in that neighborhood. Even though they were busy with no openings, Chuck Hunt worked me in anyway. I'm very grateful for getting the repair done at such short notice and I was treated with great respect. It was an excellent experience for me. Mr. Hunt is a great representative for his company. More