
Honda World
Louisville, KY
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5,003 Reviews of Honda World
"Another Great Buy From Mark Dutton" I cannot say enough complimentary things about Mark Dutton & our Sam Swope experience. This was our second purchase from Mark and it was as smooth as I cannot say enough complimentary things about Mark Dutton & our Sam Swope experience. This was our second purchase from Mark and it was as smooth as the first one, three years ago. He was attentive to our needs for each car (one new & one used) and so patient with us as we decided on the perfect vehicle. He does a wonderful job explaining and answering questions, as he is extremely knowledgable and sincere. Mark was flexible while working around our busy schedules & always made time for us, without hesitation. We will continue to give Mark Dutton and Sam Swope our future business. More
My salesperson was great to work with Marshall Dean was very knowledgeable, friendly and professional. I was happy with the deal we worked out to trade in two older cars for my 2013 certif Marshall Dean was very knowledgeable, friendly and professional. I was happy with the deal we worked out to trade in two older cars for my 2013 certified pre-owned Odyssey. More
Damon was excellent! I came in needing two used cars, and I was able to get both of them at the same time. Damon Hampton was my sales person and he was extremely helpful. I came in needing two used cars, and I was able to get both of them at the same time. Damon Hampton was my sales person and he was extremely helpful. He was personable, informative, and I would highly recommend Damon and the dealership. I don't know that I got the sale of the century, but I felt like it was a pretty fair deal. Thanks for all the help! More
2015 Honda Accord Purchase My salesperson Nick Woodson is an absolute phenominal individual. If anyone out there is looking for a truly proffesional, knowledgeable, courteous i My salesperson Nick Woodson is an absolute phenominal individual. If anyone out there is looking for a truly proffesional, knowledgeable, courteous individual to conduct business with, then NICK is your guy. Nick listened to my request and made positive things happen. Thanks Nick for everything and it has certainly been a pleasure to have you as my sales representative. More
Dealer's fine handling of recall problem I received a letter advising that my type of vehicle had numerous instances of battery failure due to a wrong setting in the computer which regulates I received a letter advising that my type of vehicle had numerous instances of battery failure due to a wrong setting in the computer which regulates battery charging. I was late getting to the dealer so I went without an appointment. They took me right in, were very friendly, told me the time it would take and then finished long before then. From my experience working for a GM dealer in the middle 1950s, I thought that would receive only a pittance from the manufacturer, but you would have thought (from the way I was treated) that I had brought in a million dollar job.. I should mention that my Price rating might have been influenced by the fact that their fine work was free. I am happily retired and have not worked for an auto dealer since 1955. I am sorry that I cannot remember the name of the young man who helped me. More
Best experience Del was so helpful and kind. The car buying experience was 100% stress free. We are so happy with the car! I would definitely recommend coming to buy Del was so helpful and kind. The car buying experience was 100% stress free. We are so happy with the car! I would definitely recommend coming to buy a car from Del. More
My new 2015 CR-V Just got my new 2015 CR-V. Sam Swope is the BEST. And, Ron Towles is the most professional salesperson with whom I have ever worked. He simply gets Just got my new 2015 CR-V. Sam Swope is the BEST. And, Ron Towles is the most professional salesperson with whom I have ever worked. He simply gets the job done and works to meet your needs. All of my maintenance is done at Sam Swope (this is my fourth Honda), and I have always been pleased. I continue to choose the CR-V, as this is the most maintenance free, worry free car I have ever driven. Shop at Swope. They will take good care of you. More
Wonderful experience! This is my greatest vehicle purchase experience thus far. Lewis Ray and Chuck Visse were very easy to work with. They seemed to be very open and sin This is my greatest vehicle purchase experience thus far. Lewis Ray and Chuck Visse were very easy to work with. They seemed to be very open and sincere. I forgot an item during my first visit. Billy at Finance had the document prepared so we can just sign and leave. They made the purchase easy! I strongly recommend Sam Swope. Thank you the staffs at Sam Swope. More
Made the best out of a bad situation A prior service center had (unknown to me) damaged my oil pan and plug, so when I took my vehicle into Sam Swope for a routine oil change, there was m A prior service center had (unknown to me) damaged my oil pan and plug, so when I took my vehicle into Sam Swope for a routine oil change, there was more work than I expected. Jessica did a great job of keeping me informed as to what had been found, options to correct, and working with the service team to get my vehicle taken care of as quickly as possible. I really appreciated her sincere efforts to resolve the situation with a customer focused approach. More
Just pleasant, not rushed or pressured Our sales associate with Andy Weeks, and he was a real joy. Not only a very nice, knowledgeable salesperson, he was so pleasant to deal with. I don' Our sales associate with Andy Weeks, and he was a real joy. Not only a very nice, knowledgeable salesperson, he was so pleasant to deal with. I don't usually like sales people as they are pushy and try way too hard to make a sell. Andy, just showed us the Pilot and then answered all of our questions as we test drove it. He was a real gentlemen and a nice surprise at a car dealership. More