Honda World
Louisville, KY
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4,998 Reviews of Honda World
Oil Change Mike Porri , I got my email from Mr Greathouse for oil change Great customer service ?? The lady I. The red shirt was sweet she went over my invoice w Mike Porri , I got my email from Mr Greathouse for oil change Great customer service ?? The lady I. The red shirt was sweet she went over my invoice with me and took very good care of me fr start to finish . More
Great Experience Nick Woodson is so great to work with! He went out of his way to make sure I was able to get the exact car I wanted. He is also very straightforward Nick Woodson is so great to work with! He went out of his way to make sure I was able to get the exact car I wanted. He is also very straightforward and honest which made the car buying experience very enjoyable! More
An Excellent Car-Buying Experience Last week, I purchased a new Honda Civic from Sam Swope Honda World. My family and I had the best car-buying experience with their Salesman, Sam Hall Last week, I purchased a new Honda Civic from Sam Swope Honda World. My family and I had the best car-buying experience with their Salesman, Sam Hall. Sam did a great job in helping us purchase a car that met our needs. He was a professional, courteous, and genuinely sincere person. I would not hesitate one moment to purchase another car from Sam. He is a credit to Sam Swope Honda World. More
Very good service I went to the dealership for a recall issue, and understood it might take 3 - 4 hours. The dealership completed the repairs in far less time and I was I went to the dealership for a recall issue, and understood it might take 3 - 4 hours. The dealership completed the repairs in far less time and I was so pleased! Cannot recommend them enough! More
Pleased with Service Recently had my car serviced at Sam Swope Honda.. My first Oil Change on Civic that was purchased last year.. When I heard that you did not schedule, Recently had my car serviced at Sam Swope Honda.. My first Oil Change on Civic that was purchased last year.. When I heard that you did not schedule, but they were first come, I thought that my day would be spent waiting for those ahead of me. What a surprise ! It took no time at all. Only thing was I noticed they did not record the change in my log book.. It stated in the Manual to be at 7,500 miles. However, it had only 2,600 miles. It had been 14 Months since it was purchased, so I had it changed. Now I wonder should it be changed at 7,500 ? Any way I appreciated the fast service and care the dealership provided..... This was my second Honda purchased from Sam Swope Honda. Also, the sixth Honda in our Family...Soon to be a seventh! Thanks, Jerry More
Lionel is great to work with You know that feeling of dread when you know you have to tell the salesman you don't want to purchase the car you just test drove....well Lionel was s You know that feeling of dread when you know you have to tell the salesman you don't want to purchase the car you just test drove....well Lionel was such a nice person that I didn't have that feeling. He completely understood where I was coming from and offered to help me find an alternative. I haven't found my new car yet but I'm sure he'll be honest and helpful as I work through the process. Thanks Lionel!! More
Awesome Car Buying Experience I had an Awesome Salesman by the name of Damon Hampton. I like so many others out there dread going to buy a car but Damon made my experience the bes I had an Awesome Salesman by the name of Damon Hampton. I like so many others out there dread going to buy a car but Damon made my experience the best I have ever had. He was courteous, friendly and best of all down to earth. I did not feel pressured to buy a car that was out of my price range I told him what I wanted and where I needed to be payment wise and he got the job done. I got the car I wanted and the payment I needed !! Just can't express how grateful I am that I found my way to Damon and the wonderful Customer Service I received from him. Was truly a pleasure dealing with him !! More
Outstanding Service Manager - Dale The Service Manager (Dale) at Sam Swope Honda World went above and beyond to ensure customer satisfaction. Within 5 minutes of my 7:00 am arrival the The Service Manager (Dale) at Sam Swope Honda World went above and beyond to ensure customer satisfaction. Within 5 minutes of my 7:00 am arrival the Service Manager could sense my heightened stress and concern over a Certified Honda purchase issue that the Used Sales Mgr had left me in. This car that I had just purchased a few weeks back was to take my oldest son off to College for the first time that morning. Dale was quick to take me out on a test drive and personally assess the problem. During the drive he listened to my concerns, immediately picked up on the issue, and realized the pressure that we were under. Upon return he drove it right up on the lift, personally inspected the vehicle, performed rapid troubleshooting, and ultimately called the correct shot to address the issue. Once the technician completed the work as dispatched...Dale once again jumped in the car, pulled it off the lift, and rode with me on the test drive to ensure I was 100% satisfied. Knowing that I was pressed for time...he took care of all the paper work after I left and emailed me the necessary documentation. Bottom Line: Dale was focused on satisfying the customer and not worried about meeting some "financial goal". Dale's interpersonal skills and quick call to action left me with a very positive impression of Sam Swope Honda World's Service Dept. Outstanding job!!!! More
Great Sales Consultants Our Company just purchased two Honda's and Nick Woodson our salesman was wonderful. Went above and beyond in helping us find the right vehicles to me Our Company just purchased two Honda's and Nick Woodson our salesman was wonderful. Went above and beyond in helping us find the right vehicles to meet our needs. More
Sam Swope is awesome! This dealership has been so incredibly helpful and so kind to my wife and I. We would recommend this place to anyone. We appreciate the quality servic This dealership has been so incredibly helpful and so kind to my wife and I. We would recommend this place to anyone. We appreciate the quality service that they have provided and we will be coming back! If you are in need of a reliable and ethical Sales Consultant, Pat Wingfield is the man to see! More