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Honda World

Louisville, KY

4.9
4,998 Reviews

1 Autocenter Drive

Louisville, KY

40299

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4,998 Reviews of Honda World

September 30, 2015

10 YEARS OF GREAT SERVICE In the 10 years I have owned a Honda I have had excellent service, never having to return for a re-do. All personnel have been professional, knowledg More

by maryY1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Scott will be my go to from now on.
Oct 01, 2015 -

Honda World responded

Thank you for the great review. We very much appreciate your loyalty and love when customers let us know how we are doing! Our Service Department strives to provide excellent customer service. Please let us know if we can assist you further with your automotive needs! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

September 27, 2015

Excellent service lionel was very knowledgable about each car and Honda services. He has a great personality and made car shopping an enjoyable experience. I would de More

by Annishia90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2015 -

Honda World responded

Thank you for taking time to share your experience. We love hearing our customer’s feedback and I'm glad Lionel provided you with an excellent experience. Lionel is very knowledgeable and takes the time to ensure each customer finds the vehicle that is right for them. We strive for each customer to have a great experience with us. Please let us know if we can assist you further! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

September 25, 2015

Express service Jay Howerton did an excellent job maneuvering my Odyssey through the express service line for a check-up and oil change. I did not expect the service More

by linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Howerton
Sep 30, 2015 -

Honda World responded

Thank you very much for your compliment regarding your recent visit with us. We love when customers let us know how we are doing! Our Service Department strives to provide excellent customer service. Please let us know if we can assist you further with your automotive needs. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

September 25, 2015

Honda CRV serviced Jay Howerton is an asset the the dealership. He's efficient and personable. I would like to work with him each time I get my sub serviced. More

by Mary26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Howerton
Sep 30, 2015 -

Honda World responded

Thank you for the great review. We love when customers let us know how we are doing! Our Service Department strives to provide excellent customer service. Please let us know if we can assist you further with your automotive needs. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

September 23, 2015

Love my new CRV!! Thank you Megan and Lamont for awesome service! I had an out of state vehicle I inherited and wanted to trade in. Megan and Lamont helped me with th More

by Amy810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Swinehart, Lamont Chandler
Sep 30, 2015 -

Honda World responded

Thank you for taking the time to share your experience about your recent purchase at Sam Swope Honda World. I'm glad Lamont and Megan took such great care of you and made your experience a pleasant one. Everyone at Sam Swope Honda World wishes you the best, and hope you have many happy miles in your CRV! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

September 21, 2015

Sales People I called Nick Woodson whom I bought from before as always very will satisfied. Nick takes the time to answers all questions you might have. More

by harold the greater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson
September 19, 2015

They keep me coming back! Doug Alsman is the best car salesman you will ever encounter!! I never once felt rushed, pressured, uncomfortable, or intimidated; he really knows ho More

by vsaddict22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Chandler, Doug Alsman
Sep 30, 2015 -

Honda World responded

Thank you for taking the time to share your experience regarding your recent purchase at Sam Swope Honda World. I'm glad Doug and Lamont took such great care of you and made your experience a pleasant one. Everyone at Sam Swope Honda world wishes you the best, and hope you have many happy miles in your new vehicle! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

September 14, 2015

Overall good experience Lionel was outstanding to work with. He was exceptionally friendly, accommodating and helpful. He provided all the requested information on the car More

by NolanM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Chandler
Sep 15, 2015 -

Honda World responded

Lionel is a great Sales Associate and takes the time to ensure that his customers are satisfied with their car buying experience. Please let us know if we can be of further assistance! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

September 13, 2015

Excellent service Sam Swope Honda is very easy to deal with. I would definitely recommend using them for purchases. Megan Addison was a pleasure to deal with and she kn More

by jghent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Addison
Sep 14, 2015 -

Honda World responded

Megan will be thrilled to hear that she made your car buying experience a pleasurable one. She goes above and beyond for his customer’s satisfaction. Thank you for sharing your recent experience and we look forward to assisting you in the future! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

September 10, 2015

Great Service! I was in this morning for regular maintenance but had a tear in my all weather mat that went through to the carpet underneath, Dale Greathouse took gr More

by theresa helm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Greathouse
Sep 10, 2015 -

Honda World responded

Thank you for the great review. We love when customers let us know how we are doing! Our Service Department strives to provide excellent customer service. Please let us know if we can assist you further with your automotive needs! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

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